- Type
- technical
- Minimum
- CFL requires that Bidders are able to demonstrate via previous examples that a range of goods and services have been provided in the past to other organisations with similar requirements.
Bidders should note that evidence of meeting these criteria is expected in the response to each question.
Minimum level(s) of standards required:
Qualification Envelope: Part 3, Section A, B, C, D will be scored on a pass/fail basis will be scored in line with the weighting shown above for all questions. If any question subject to ‘pass/fail’ scoring be scored ‘fail’ the entire submission may be set aside and take no further part in the competition.
Scored questions will be evaluated using the below methodology:
100- Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
75 - Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
50 - Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.
25 - Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/ capacity/capability.
0 - Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.
- Description
- 1. System Architecture and Design (30%)
-Overall Architecture (40%) – Evaluation of the design, components, and data flow within the Shared Data Pool and Management Portal.
-Scalability & High Availability (30%) – Ability to handle growth (starting at 100TB) and ensure uninterrupted service.
-Data Integrity & Fault Tolerance (30%) – Mechanisms to prevent data loss and maintain service continuity during system failures.
2. Security and Compliance (15%)
-Data Protection & Security Measures (50%) – Encryption, firewalls, access controls, and measures to prevent unauthorized access.
-Regulatory Compliance (25%) – Compliance with GDPR and other relevant data protection laws.
-Authentication & Access Control (25%) – Use of multi-factor authentication (MFA), role-based access control (RBAC), and secure login methods.
3. Performance and Scalability (20%)
-Handling Increased Loads (50%) – Ability to scale in 20TB increments and maintain performance.
-Latency Optimization (25%) – Methods to reduce delays in data retrieval and processing.
-Concurrent Usage Support (25%) – System capability to handle multiple users and simultaneous data requests.
4. Integration and Interoperability (15%)
-Compatibility with IT Infrastructure (100%) – How well the system integrates with existing enterprise networks, cloud services, and third-party tools.
5. Monitoring and Alerting (10%)
-Integrated Monitoring Features (35%) – Tools for tracking system health and performance.
-Alert Configuration & Management (35%) – How alerts are set up, triggered, and escalated for critical events.
-Real-Time Tracking (30%) – Capabilities for proactive issue detection and service optimization.
6. Support and Maintenance (10%)
-Support & Maintenance Services (60%) – Coverage, response times, and ongoing system maintenance commitments.
-24/7 UK-Based NOC Support (40%) – Availability of network operations centre (NOC) support, knowledge base, FAQs, and customer resources.