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PROCUREMENT OPPORTUNITY

Care Home Enhanced Rapid Response Service (CHERRS)

NHS North East and North Cumbria ICB · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:08.

Opportunity overview

The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ELM Alliance Limited

Matched by exact name
Contract value
£812.4k
Awarded
Not supplied
Contract signed
25 Feb 2025
Award ID
007163-2025-NECS532-1
Status
active
Identifier
GB-COH 1096823
Location
Gateshead, UKC, NE11 0JQ, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents. The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023. The final contract value is still to be finalised as it is dependent on the national NHS planning guidance which is still to be released. As an indication the 2023/24 contract value is £406,182. Contract Start Date: 01 April 2025 Contract End Date: 31 March 2027Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NECS532
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to decision makers by midnight on 10/03/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. A contract will not be awarded until after the 9th working day following standstill.

Covered By

GPA

Amendments

Entry 1
Id
2
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using Direct Award Process C. Contract Start Date: 01/04/2025 Contract End Date: 31/03/2027 Contract Value: £812,364 The key criteria were considered within the award criteria which was laid out in the procurement documents. There were no conflicts of interests identified.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately. The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents. The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023. The final contract value is still to be finalised as it is dependent on the national NHS planning guidance which is still to be released. As an indication the 2023/24 contract value is £406,182. Contract Start Date: 01 April 2025 Contract End Date: 31 March 2027

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.
Type
quality
Description
100
Criterion 2
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.
Type
cost
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QHM
Name
NHS North East and North Cumbria ICB

Roles

buyer

Address

Region
UKC
Locality
Sunderland
Postal Code
SR4 6SJ
Country Name
United Kingdom
Street Address
Pemberton House

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QHM
Scheme
GB-NHS
Legal Name
NHS North East and North Cumbria ICB

Contact

Organisation 2
Id
GB-COH-1096823
Name
ELM Alliance Limited

Roles

supplier

Address

Region
UKC
Locality
Gateshead
Postal Code
NE11 0JQ
Country Name
United Kingdom
Street Address
B3 Kingfisher House Kingsway

Details

Scale
sme

Identifier

Id
1096823
Scheme
GB-COH
Legal Name
ELM Alliance Limited
Organisation 3
Id
GB-FTS-139218
Name
NHS North East and North Cumbria ICB

Roles

reviewBody

Address

Locality
Sunderland
Postal Code
SR4 6SJ
Country Name
United Kingdom
Street Address
Pemberton House

Identifier

Legal Name
NHS North East and North Cumbria ICB

Award information

Award 1
Id
007163-2025-NECS532-1
Title
Care Home Enhanced Rapid Response Service (CHERRS)
Status
active

Suppliers

Supplier 1
Id
GB-COH-1096823
Name
ELM Alliance Limited

Related lots

1

Contracts and changes

Entry 1
Id
007163-2025-NECS532-1
Title
Care Home Enhanced Rapid Response Service (CHERRS)
Status
active
Award ID
007163-2025-NECS532-1
Date Signed
25 Feb 2025, 00:00

Value

Amount
812,364
Currency
GBP

Recorded locations

  • Buyer location · Sunderland · UKC · SR4 6SJ · United Kingdom
  • Delivery location · UKC

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e7ce-2025-03-11T09:52:45Zcompiled ·