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PROCUREMENT OPPORTUNITY

Research and Customer Engagement Framework

CADENT GAS LIMITED · award, contract

Tender information last checkedLast checked 5 Oct 2026, 03:35.

Opportunity overview

Cadent Gas wishes to approach the market to award a multi-supplier framework to provide stakeholder and consumer engagement services during the RIIO-3 price control period. There will be 2 lots on the framework: 'market research' and 'consultancy and assurance'.

Classification

  • CPV79300000 — Market and economic research; polling and statistics
  • CPV73210000 — Research consultancy services
  • CPV79310000 — Market research services

Lots

  • Cadent is seeking to establish a framework to undertake engagement activities with general public, domestic customers, different sized businesses and stakeholders. Cadent would like to be more innovative and learn unique ways of gathering insight. This would include qualitative and quantitative research, data analysis, triangulation and potentially research such as willingness to pay, MaxDiff, etc.Value not stated
  • Cadent wishes to assure that we have the best in class engagement strategy, segmentation, techniques, approaches and robust sample sizes. We are seeking suppliers to become an advisor role on theoretical approaches, providing guidance on engagement strategy and methodologies. To be able to provide assurance for research undertaken and have the ability to conduct statistical analysis of customer and stakeholder data from multiple sources and formats to support triangulation.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04e636
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0025
Scheme
CELEX

Classification

Scheme
CPV
Id
79300000
Description
Market and economic research; polling and statistics

Lots and requirements

Entry 1
Id
1
Description
Cadent is seeking to establish a framework to undertake engagement activities with general public, domestic customers, different sized businesses and stakeholders. Cadent would like to be more innovative and learn unique ways of gathering insight. This would include qualitative and quantitative research, data analysis, triangulation and potentially research such as willingness to pay, MaxDiff, etc.
Has Options
No
Status
cancelled
Entry 2
Id
2
Description
Cadent wishes to assure that we have the best in class engagement strategy, segmentation, techniques, approaches and robust sample sizes. We are seeking suppliers to become an advisor role on theoretical approaches, providing guidance on engagement strategy and methodologies. To be able to provide assurance for research undertaken and have the ability to conduct statistical analysis of customer and stakeholder data from multiple sources and formats to support triangulation.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79310000
Description
Market research services

Delivery locations

Entry 1
Region
UK
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
73210000
Description
Research consultancy services

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Name
CADENT GAS LIMITED
Id
GB-COH-10080864

Identifier

Legal Name
CADENT GAS LIMITED
Id
10080864
Scheme
GB-COH

Address

Street Address
Cadent, Pilot Way
Locality
Coventry
Region
UKG13
Postal Code
CV79JU
Country Name
United Kingdom

Contact

Name
Emma Titchen

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CE_ACTIVITY
Id
PRODUCTION_TRANSPORT_DISTRIBUTION_GAS_HEAT
Description
Production, transport and distribution of gas and heat
Organisation 2
Name
Cadent Gas
Id
GB-FTS-14565

Identifier

Legal Name
Cadent Gas

Address

Locality
Coventry
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
006576-2026-1
Status
active
Award 2
Id
006576-2026-2
Status
active
Award 3
Id
006576-2026-3
Status
active
Award 4
Id
006576-2026-4
Status
active
Award 5
Id
006576-2026-5
Status
active
Award 6
Id
006576-2026-6
Status
active
Award 7
Id
006576-2026-7
Status
active
Award 8
Id
006576-2026-8
Status
active
Award 9
Id
006576-2026-9
Status
active
Award 10
Id
006576-2026-10
Status
active

Contracts and changes

Entry 1
Id
006576-2026-1
Award ID
006576-2026-1
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 2
Id
006576-2026-2
Award ID
006576-2026-2
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 3
Id
006576-2026-3
Award ID
006576-2026-3
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 4
Id
006576-2026-4
Award ID
006576-2026-4
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 5
Id
006576-2026-5
Award ID
006576-2026-5
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 6
Id
006576-2026-6
Award ID
006576-2026-6
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 7
Id
006576-2026-7
Award ID
006576-2026-7
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 8
Id
006576-2026-8
Award ID
006576-2026-8
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 9
Id
006576-2026-9
Award ID
006576-2026-9
Status
active
Date Signed
25 Jul 2025, 00:00
Entry 10
Id
006576-2026-10
Award ID
006576-2026-10
Status
active
Date Signed
25 Jul 2025, 00:00

Recorded locations

  • Buyer location · Coventry · UKG13 · CV79JU · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 006576-2026award, contract ·