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PROCUREMENT OPPORTUNITY

Rough Sleeper Navigator Service

The Mayor and Commonalty and Citizens of the City of London · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:13.

Opportunity overview

The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle. This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support. This service will lead and coordinate support to address a wide range of complex service user needs and challenges, amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending beyond the local street outreach service's geographical scope. The primary goal is to provide support and a roadmap into sustainable accommodation solutions to end the individual's repeat rough sleeping

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Thames Reach Charity

Matched by exact name
Contract value
£564.9k
Awarded
Not supplied
Contract signed
16 Jun 2025
Award ID
037159-2025-1
Status
active
Location
London, UKI, SE5 8UA, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle. This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support. This service will lead and coordinate support to address a wide range of complex service user needs and challenges, amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending beyond the local street outreach service's geographical scope. The primary goal is to provide support and a roadmap into sustainable accommodation solutions to end the individual's repeat rough sleeping£671.7k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04e62c
Status
complete
Has Recurrence
No
Review Details
The contracting authority will incorporate a minimum 10 calendar days (when using electronic means) standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award a contract before a contract is executed. The Public Contracts Regulations 2015 ('Regulations') provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations. Where a contract has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract has been entered into the court has the options to award damages and/or to shorten or order the contract ineffective.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
21 Mar 2025, 14:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
21 Mar 2025, 14:00

Tender Period

Ends
21 Mar 2025, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle. This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support. This service will lead and coordinate support to address a wide range of complex service user needs and challenges, amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending beyond the local street outreach service's geographical scope. The primary goal is to provide support and a roadmap into sustainable accommodation solutions to end the individual's repeat rough sleeping

Value

Amount
671,667
Currency
GBP

Renewal

Description
12 months optional extension

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
570

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKI
Entry 3
Region
UKI
Entry 4
Region
UKI

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-135
Name
City of London Corporation

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
EC2P 2EJ
Country Name
United Kingdom
Street Address
Guildhall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
City of London Corporation

Contact

Telephone
+44 2073323456
Organisation 2
Id
GB-FTS-143
Name
High Court, Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
High Court, Royal Courts of Justice
Organisation 3
Id
GB-FTS-139337
Name
The Mayor and Commonalty and Citizens of the City of London

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
EC2P 2EJ
Country Name
United Kingdom
Street Address
Po Box 270, Guildhall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
The Mayor and Commonalty and Citizens of the City of London

Contact

Telephone
+44 2073323819
Organisation 4
Id
GB-FTS-139338
Name
Thames Reach Charity

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
SE5 8UA
Country Name
United Kingdom
Street Address
The Employment Academy, 29 Peckham Road, Southwark

Details

Scale
sme

Identifier

Legal Name
Thames Reach Charity
Organisation 5
Id
GB-FTS-94080
Name
High Court, Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2Ll
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
High Court, Royal Courts of Justice

Contact

Telephone
+44 2079476000

Award information

Award 1
Id
037159-2025-1
Title
Rough Sleeper Navigator Service
Status
active

Suppliers

Supplier 1
Id
GB-FTS-139338
Name
Thames Reach Charity

Related lots

1

Contracts and changes

Entry 1
Id
037159-2025-1
Title
Rough Sleeper Navigator Service
Status
active
Award ID
037159-2025-1
Date Signed
17 Jun 2025, 00:00

Value

Amount
564,912
Currency
GBP

Recorded locations

  • Buyer location · London · UKI · EC2P 2EJ · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e62c-2025-07-03T14:41:22+01:00compiled ·