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PROCUREMENT OPPORTUNITY

VEAT Notice: NEC Managed ICT & Back Office Services For Parking & Other Appeal Services

LONDON COUNCILS · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:12.

Opportunity overview

NEC Managed ICT & Back Office Services For Parking & Other Appeal Services

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

NEC Software Solutions UK Ltd

Matched by number
Contract value
£7m
Awarded
Not supplied
Contract signed
21 Feb 2025
Award ID
006600-2025-1
Status
active
Identifier
GB-COH 00968498
Location
Hemel Hempstead, UK, HP2 7DX, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • ICT & Back Office Managed Service for Appeal ServicesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04e613
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
his VEAT notification is to notify the market that London Councils is intending to contract with NEC Software Solutions UK Ltd for a 5 year term for ICT & Back Office Managed Service. The contract is not to procure a new system, but to contract with NEC to continue to provide the existing solution. The existing system was purchased in 2014. The protection of exclusive rights, including intellectual property rights Regulation 32(2)(b)(iii). NEC own the IPR rights to the software in the existing solution, and do not allow other 3rd parties to access source code and therefore another provider would be unable to provide a support and maintenance service for the existing solution. To move the existing solution to another provider would not be possible, and would necessitate an overhaul of all of the integrated systems and a new solution to be designed which would make it cost-prohibitive. Competition is absent for technical reasons (Regulation 32(2)(b)(ii)). There is a complex integration in place between the existing London Councils NEC system and external organisations such as Transport for London and the London Boroughs as well as integration with internal systems across London Councils. The new contract will include a migration of applications, reports and schedules from an un-supported environment to the current supported version and current universes. It will also include a regular unlimited refresh/clone of the system to enable extensive testing to be carried our. The Council requires specialist skills for support during year end processes including rollbacks and out of hours support. Batch processes need to run efficiently so there is no impact on the BAU activities during core working hours. This contract will ensure the infrastructure is designed and tuned to improve system performance. Moving the existing system to a hosted solution is specialist support that logistically can only be provided in the most cost-effective, expedient and complete way by NEC as the existing provider. They have implemented the system and made bespoke developments to the system since 2014 and therefore have the requisite technical expertise in this system. In terms of ongoing hosting once migrated, the provision of the hosting service by the owner of the solution will allow for direct accountability to London Councils and the most economically advantageous solution which enables the Council to have access to the most up to date product functionality direct from the source.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Has Options
No
Description
ICT & Back Office Managed Service for Appeal Services

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-138916
Name
LONDON COUNCILS

Roles

buyer

Address

Region
UKI44
Locality
LONDON
Postal Code
EC4R 9AB
Country Name
United Kingdom
Street Address
12 Arthur Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Scheme
COFOG
Description
Local Authority Joint Committee

Identifier

Legal Name
LONDON COUNCILS
No Identifier Rationale
notOnAnyRegister

Contact

Name
Kalpini Dave
Telephone
+44 2034517
Organisation 2
Id
GB-COH-00968498
Name
NEC Software Solutions UK Ltd

Roles

supplier

Address

Region
UK
Locality
Hemel Hempstead
Postal Code
HP2 7DX
Country Name
United Kingdom
Street Address
1st Floor, Imex Centre, 575-599 Maxted Road

Details

Scale
large

Identifier

Id
00968498
Scheme
GB-COH
Legal Name
NEC Software Solutions UK Ltd
Organisation 3
Id
GB-FTS-55603
Name
London Councils

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
London Councils

Award information

Award 1
Id
006600-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-00968498
Name
NEC Software Solutions UK Ltd

Related lots

1

Contracts and changes

Entry 1
Id
006600-2025-1
Status
active
Award ID
006600-2025-1
Date Signed
21 Feb 2025, 00:00

Value

Amount
7,000,000
Currency
GBP

Recorded locations

  • Buyer location · LONDON · UKI44 · EC4R 9AB · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e613-2025-02-21T11:07:24Zcompiled ·