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PROCUREMENT OPPORTUNITY

High Intensity User Service

Central London Community Healthcare NHS Trust · compiled

Tender information last checkedLast checked 29 Sept 2026, 22:10.

Opportunity overview

The Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of <br/>patients who frequently present to A&E and/or are re-admitted into hospital within a short period of <br/>time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to <br/>support an identified cohort of these patients in North West London. The aim is to understand and <br/>address the causes of their high intensity use of unscheduled care services and/or their repeated <br/>need for hospitalisation, and in turn release capacity to those who need it the most

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

The British Red Cross

Match pending…
Contract value
£965.1k
Awarded
Not supplied
Contract signed
1 Jul 2025
Award ID
037571-2025-1
Status
active
Location
London, UKI3, M50 2GT, United Kingdom

Classification

  • CPV85112000 — Hospital support services

Lots

  • The Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of <br/>patients who frequently present to A&E and/or are re-admitted into hospital within a short period of <br/>time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to <br/>support an identified cohort of these patients in North West London. The aim is to understand and <br/>address the causes of their high intensity use of unscheduled care services and/or their repeated <br/>need for hospitalisation, and in turn release capacity to those who need it the most£975k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C335300
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
25 Mar 2025, 01:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
25 Mar 2025, 01:00

Tender Period

Ends
24 Mar 2025, 12:00

Communication

Contract terms

Has Electronic Payment
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85112000
Scheme
CPV
Description
Hospital support services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The Trust seeks to commission a Provider to adopt a social-led approach to support this cohort of <br/>patients who frequently present to A&E and/or are re-admitted into hospital within a short period of <br/>time, as well as those at risk of this. The Provider will take a holistic, social, non-clinical approach to <br/>support an identified cohort of these patients in North West London. The aim is to understand and <br/>address the causes of their high intensity use of unscheduled care services and/or their repeated <br/>need for hospitalisation, and in turn release capacity to those who need it the most

Value

Amount
975,000
Currency
GBP

Options

Description
2 x 1 year extension periods

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
360

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
CNWL NHS Trust

Delivery locations

Entry 1
Region
UKI3
Entry 2
Region
UKI3
Entry 3
Region
UKI3

Additional Classifications

Entry 1
Id
85112000
Scheme
CPV
Description
Hospital support services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-66858
Name
Central and North West London NHS Foundation Trust

Roles

buyer

Address

Region
UKI31
Locality
London
Postal Code
WC1X 8AQ
Country Name
United Kingdom
Street Address
60 Gray's Inn Road

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
Central and North West London NHS Foundation Trust

Contact

Name
Simon Rooney
Organisation 2
Id
GB-FTS-118033
Name
NHS England

Roles

reviewBody

Address

Locality
Leeds
Postal Code
LS1 4AP
Country Name
United Kingdom
Street Address
7&8 Wellington Place

Details

Identifier

Legal Name
NHS England
Organisation 3
Id
GB-FTS-19671
Name
Central London Community Healthcare NHS Trust

Roles

buyer

Address

Region
UKI32
Locality
London
Postal Code
NW1 5JD
Country Name
United Kingdom
Street Address
Ground Floor, 15 Marylebone Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Central London Community Healthcare NHS Trust

Contact

Organisation 4
Id
GB-FTS-153489
Name
The British Red Cross

Roles

supplier

Address

Region
UKI3
Locality
London
Postal Code
M50 2GT
Country Name
United Kingdom
Street Address
44 Moorfields, London, EC2Y 9AL

Details

Scale
large

Identifier

Legal Name
The British Red Cross

Contact

Telephone
+44 3448711111
Organisation 5
Id
GB-FTS-5202
Name
High Court and Court of Appeal of England and Wales

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Details

Identifier

Legal Name
High Court and Court of Appeal of England and Wales

Contact

Award information

Award 1
Id
037571-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153489
Name
The British Red Cross

Related lots

1

Contracts and changes

Entry 1
Id
037571-2025-1
Status
active
Award ID
037571-2025-1
Date Signed
2 Jul 2025, 00:00

Value

Amount
965,062.34
Currency
GBP

Recorded locations

  • Buyer location · London · UKI32 · NW1 5JD · United Kingdom
  • Delivery location · UKI3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e5d3-2025-07-04T16:51:12+01:00compiled ·