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PROCUREMENT OPPORTUNITY

ICT Hardware, Software and Professional Services Framework_25

Liverpool City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:43.

Opportunity overview

Liverpool City Council requires up to four suppliers to provide ICT Hardware, Software and Professional Services to the Council and partner organisations. The procurement will consist of the creation of a multi-lot, multi-supplier framework consisting of two lots as follows: Lot 1: Corporate and Education Hardware and Professional Services; and Lot 2: Corporate and Education Software and Professional Services. The framework will last for four years, with a total framework value of £25,000,000 split as follows: Lot 1: £12,000,000; and Lot 2: £13,000,000. The framework is primarily for use by Liverpool City Council and partner organisations, but on occasion, the framework may also be used by: - Halton Borough Council - Knowsley Metropolitan Borough Council - Sefton Metropolitan Borough Council - St Helens Borough Council - Wirral Metropolitan Borough Council - Liverpool City Region Combined Authority - Merseytravel

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Bytes Software Services Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
9 Jun 2025
Award ID
034588-2025-DN757985-2
Status
active
Location
Leatherhead, UKJ2, KT22 7TW, United Kingdom

Phoenix Software Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
9 Jun 2025
Award ID
034588-2025-DN757985-3
Status
active
Location
York, UKE21, YO42 1NS, United Kingdom

Softcat PLC

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
9 Jun 2025
Award ID
034588-2025-DN757985-4
Status
active
Location
Marlow, UKJ1, SL7 1LW, United Kingdom

Classification

  • CPV30200000 — Computer equipment and supplies
  • CPV48000000 — Software package and information systems

Lots

  • Lot 1: Corporate and Education Hardware and Professional Services£12m
  • Lot 2: Corporate and Education Software and Professional Services.£13m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN757985
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
goods
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
20 Mar 2025, 16:00
Description
Liverpool City Council, Commercial Procurement Unit, Procurement Business Partner.

Address

Street Address
Liverpool.

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999
Maximum Lots Awarded Per Supplier
2

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
Not applicable.
Maximum Participants
4

Expected award period

Starts
20 Mar 2025, 16:00

Tender Period

Ends
20 Mar 2025, 16:00

Classification

Id
30200000
Scheme
CPV
Description
Computer equipment and supplies

Submission terms

Languages

en

Bid Validity Period

Duration In Days
120

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Lot 1: Corporate and Education Hardware and Professional Services
Status
cancelled
Has Options
No
Has Renewal
No
Description
Lot 1: Corporate and Education Hardware and Professional Services. This is a single Supplier lot. The Supplier will be required to become a supply partner for any ICT hardware related goods and professional services that are required by the Customer. The Supplier may also be required to facilitate requests for the support and maintenance of a variety specialist hardware solutions. These hardware solutions are currently covered by support and maintenance contracts which will likely run to their Termination Date, but these Contracts will expire during the term of the Framework. Examples of the typical requirements are given in the tender documentation.

Value

Amount
12,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
40
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
50

Contract period

Ends
24 May 2029, 23:59
Starts
25 May 2025, 00:00

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Lot 2: Corporate and Education Software and Professional Services.
Status
cancelled
Has Options
No
Has Renewal
No
Description
Lot 2: Corporate and Education Software and Professional Services. This lot will consist of up to three suppliers. The Suppliers will be required to supply computer software to both corporate and educational organisations. Suppliers will not be ranked on the Framework in any way, and all three Suppliers will be invited to partake in each Further Competition. The range of software to be provided may include, but is not limited to, the following: • Business function specific software. • Content authoring, editing and management software. • Educational or reference software. • Finance accounting and enterprise resource planning Enterprise Resource Planning software. • Operating environment software (including Microsoft Enterprise Software Agreement which is due for re-tender 2023, and may be procured via further competition on this Framework). • Security and protection software. • System management software. • Utility and device driver software.

Value

Amount
13,000,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
40

Contract period

Ends
24 May 2029, 23:59
Starts
25 May 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD7
Entry 2
Region
UKD7
Entry 3
Region
UKD7

Additional Classifications

Entry 1
Id
30200000
Scheme
CPV
Description
Computer equipment and supplies
Entry 2
Id
48000000
Scheme
CPV
Description
Software package and information systems
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKD7
Entry 2
Region
UKD7
Entry 3
Region
UKD7

Additional Classifications

Entry 1
Id
30200000
Scheme
CPV
Description
Computer equipment and supplies
Entry 2
Id
48000000
Scheme
CPV
Description
Software package and information systems

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-572
Name
Liverpool City Council

Roles

buyer

Address

Region
UKD72
Locality
Liverpool
Postal Code
L3 1DS
Country Name
United Kingdom
Street Address
4th Floor, Cunard Building

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Liverpool City Council

Contact

Name
Mr Steve Haywood
Telephone
+44 1513510543
Organisation 2
Id
GB-FTS-1819
Name
Royal Court of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
Royal Court of Justice
Organisation 3
Id
GB-FTS-88
Name
Royal Courts of Justice

Roles

mediationBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
Royal Courts of Justice
Organisation 4
Id
GB-FTS-152218
Name
Bytes Software Services Limited

Roles

supplier

Address

Region
UKJ2
Locality
Leatherhead
Postal Code
KT22 7TW
Country Name
United Kingdom
Street Address
Bytes House Randalls Way, Leatherhead, Surrey, KT22 7TW

Details

Scale
large

Identifier

Legal Name
Bytes Software Services Limited
Organisation 5
Id
GB-FTS-152219
Name
Phoenix Software Limited

Roles

supplier

Address

Region
UKE21
Locality
York
Postal Code
YO42 1NS
Country Name
United Kingdom
Street Address
Blenheim House, York Road, Pocklington, York, YO42 1NS

Details

Scale
large

Identifier

Legal Name
Phoenix Software Limited
Organisation 6
Id
GB-FTS-152220
Name
Softcat PLC

Roles

supplier

Address

Region
UKJ1
Locality
Marlow
Postal Code
SL7 1LW
Country Name
United Kingdom
Street Address
Thames Industrial Estate, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW

Details

Scale
large

Identifier

Legal Name
Softcat PLC
Organisation 7
Id
GB-FTS-3144
Name
Royal Court of Justice

Roles

reviewBody
mediationBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand, London, WC2A 2LL

Identifier

Legal Name
Royal Court of Justice

Award information

Award 1
Id
034588-2025-DN757985-1
Title
Lot 1: Corporate and Education Hardware and Professional Services
Status
unsuccessful
Status Details
discontinued

Related lots

1
Award 2
Id
034588-2025-DN757985-2
Title
Lot 2: Corporate and Education Software and Professional Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-152218
Name
Bytes Software Services Limited

Related lots

2
Award 3
Id
034588-2025-DN757985-3
Title
Lot 2: Corporate and Education Software and Professional Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-152219
Name
Phoenix Software Limited

Related lots

2
Award 4
Id
034588-2025-DN757985-4
Title
Lot 2: Corporate and Education Software and Professional Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-152220
Name
Softcat PLC

Related lots

2

Contracts and changes

Entry 1
Id
034588-2025-DN757985-2
Title
Lot 2: Corporate and Education Software and Professional Services
Status
active
Award ID
034588-2025-DN757985-2
Date Signed
10 Jun 2025, 00:00
Entry 2
Id
034588-2025-DN757985-3
Title
Lot 2: Corporate and Education Software and Professional Services
Status
active
Award ID
034588-2025-DN757985-3
Date Signed
10 Jun 2025, 00:00
Entry 3
Id
034588-2025-DN757985-4
Title
Lot 2: Corporate and Education Software and Professional Services
Status
active
Award ID
034588-2025-DN757985-4
Date Signed
10 Jun 2025, 00:00

Recorded locations

  • Buyer location · Liverpool · UKD72 · L3 1DS · United Kingdom
  • Delivery location · UKD7

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e37d-2025-06-24T09:42:24+01:00compiled ·