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PROCUREMENT OPPORTUNITY

First Tier Level: Welfare Rights & Financial Wellbeing Advice

Sunderland City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:51.

Opportunity overview

Framework for a Locality Based Welfare Rights Advice Service Framework. The framework consists of 6 Lots. Lots 1 - 5 are locality based, and Lot 6 will provide a City-Wide Telephony and digital offer.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Shiney Advice and Resource Project

Matched by number
Contract value
£800k
Awarded
Not supplied
Contract signed
23 Apr 2025
Award ID
024140-2025-1
Status
active
Identifier
GB-COH 04769232
Location
Houghton le Spring, UKC23, United Kingdom

Citizens Advice Sunderland

Matched by number
Contract value
£400k
Awarded
Not supplied
Contract signed
23 Apr 2025
Award ID
024140-2025-2
Status
active
Identifier
GB-COH 06347304
Location
Sunderland, UKC23, United Kingdom

Classification

  • CPV85300000 — Social work and related services

Lots

  • Lot 1: Sunderland WestValue not stated
  • Lot 2: Sunderland NorthValue not stated
  • Lot 3: Sunderland EastValue not stated
  • Lot 4: WashingtonValue not stated
  • Lot 5: CoalfieldValue not stated
  • Lot 6: City Wide Telephony and digital offerValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04e31c
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
19 Mar 2025, 11:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Expected award period

Starts
19 Mar 2025, 11:00

Tender Period

Ends
19 Mar 2025, 10:00

Classification

Id
85300000
Scheme
CPV
Description
Social work and related services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Lot 1: Sunderland West
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Lot 1: Sunderland West Locality Based Welfare Rights Advice Service Framework

Renewal

Description
Renewal of services

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
Accept/Reject

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Lot 2: Sunderland North
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Locality Based Welfare Rights Advice Service Framework

Renewal

Description
Renewal of services

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
Accept/Reject

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Lot 3: Sunderland East
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Locality Based Welfare Rights Advice Service Framework

Renewal

Description
Renewal of services

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
Accept/Reject

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 4
Id
4
Title
Lot 4: Washington
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Locality Based Welfare Rights Advice Service Framework

Renewal

Description
Renewal of services

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
Accept/Reject

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 5
Id
5
Title
Lot 5: Coalfield
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Locality Based Welfare Rights Advice Service Framework

Renewal

Description
Renewal of services

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
Accept/Reject

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 6
Id
6
Title
Lot 6: City Wide Telephony and digital offer
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
City Wide Telephony and digital offer

Renewal

Description
Renewal of services

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
Accept/Reject

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC23
Entry 2
Region
UKC23

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKC23
Entry 2
Region
UKC23

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKC23
Entry 2
Region
UKC23

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 4
Id
4
Related Lot
4

Delivery locations

Entry 1
Region
UKC23
Entry 2
Region
UKC23

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 5
Id
5
Related Lot
5

Delivery locations

Entry 1
Region
UKC23
Entry 2
Region
UKC23

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 6
Id
6
Related Lot
6

Delivery locations

Entry 1
Region
UKC23
Entry 2
Region
UKC23

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-138284
Name
Sunderland City Council

Roles

buyer

Address

Region
UKC23
Locality
SUNDERLAND
Postal Code
SR13AD
Country Name
United Kingdom
Street Address
City Hall, Plater Way

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Sunderland City Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Kristine Goodliffe
Organisation 2
Id
GB-FTS-121660
Name
Sunderland City Council

Roles

reviewBody

Address

Locality
Sunderland
Country Name
United Kingdom
Street Address
City Hall, Plater Way

Identifier

Legal Name
Sunderland City Council
Organisation 3
Id
GB-FTS-139398
Name
Sunderland City Council

Roles

buyer

Address

Region
UKC23
Locality
Sunderland
Postal Code
SR13AA
Country Name
United Kingdom
Street Address
City Hall, Plater Way,

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Sunderland City Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Kristine Goodliffe
Organisation 4
Id
GB-COH-04769232
Name
Shiney Advice and Resource Project

Roles

supplier

Address

Region
UKC23
Locality
Houghton le Spring
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
04769232
Scheme
GB-COH
Legal Name
Shiney Advice and Resource Project
Organisation 5
Id
GB-COH-06347304
Name
Citizens Advice Sunderland

Roles

supplier

Address

Region
UKC23
Locality
Sunderland
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
06347304
Scheme
GB-COH
Legal Name
Citizens Advice Sunderland
Organisation 6
Id
GB-FTS-25693
Name
Sunderland City Council

Roles

reviewBody

Address

Locality
Sunderland
Country Name
United Kingdom

Identifier

Legal Name
Sunderland City Council

Award information

Award 1
Id
024140-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-04769232
Name
Shiney Advice and Resource Project
Award 2
Id
024140-2025-2
Status
active

Suppliers

Supplier 1
Id
GB-COH-06347304
Name
Citizens Advice Sunderland

Contracts and changes

Entry 1
Id
024140-2025-1
Status
active
Award ID
024140-2025-1
Date Signed
24 Apr 2025, 00:00

Value

Amount
800,000
Currency
GBP
Entry 2
Id
024140-2025-2
Status
active
Award ID
024140-2025-2
Date Signed
24 Apr 2025, 00:00

Value

Amount
400,000
Currency
GBP

Recorded locations

  • Buyer location · Sunderland · UKC23 · SR13AA · United Kingdom
  • Delivery location · UKC23

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e31c-2025-05-21T15:34:08+01:00compiled ·