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PROCUREMENT OPPORTUNITY

North Staffordshire Combined Healthcare NHS Trust (NSCHT) - Safe Haven Community Provision

North Staffordshire Combined Healthcare NHS Trust · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:51.

Opportunity overview

NHS Midlands and Lancashire Commissioning Support Unit (MLCSU) is working on behalf of North Staffordshire Combined Healthcare NHS Trust (NSCHT). They were looking to undertake a procurement for a Safe Haven Community Provision, which would provide safe, responsive and therapeutic support for those who are in mental health crisis. The aim of the service was to further enhance the care pathways within Stoke-on-Trent and North Staffordshire for individuals experiencing mental health crises and to provide a safe, responsive and therapeutic alternative model of crisis support. The service was to provide immediate, short-term mental health support for individuals in a crisis, ensuring that care is appropriate, person-centred and reflective of individual needs. Further objectives were: • To reduce the need for hospital admissions. • Promote recovery and wellbeing, empowering individuals to manage their own mental health and prevent future crises. • Provide a safe environment that offers support and stabilisation for individuals in mental health crisis.

Classification

  • CPV85323000 — Community health services

Lots

  • The proposed model was to cover Stoke-on-Trent and North Staffordshire (covering Newcastle-under-Lyme and Staffordshire Moorlands). There was a maximum of 1 contract. The total maximum financial envelope for 3 years with an option to extend for 1 year, then 1 year, then 1 year was £1,140,000 (£228,000 per annum). Any bid that exceeded the total maximum financial envelope was to be viewed as non-compliant and would take no further part in the procurement exercise. This was checked during the Evaluation of the Pass / Fail questions in the Basic Selection Envelope. The ITT was live on the Atamis Portal. The deadline for submissions was 19th March 2025 12:00pm mid day. To express interest and participate in the tender, providers were advised to register and apply via Atamis e-sourcing portal. https://health-family.force.com/s/Welcome If Tenderers had any queries, or problems using the portal, they were advised to contact the Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk The relevant reference number for this tender was C323076 'NSCHT Safe Haven Crisis Provision for Stoke on Trent & North Staffordshire' and the questionnaires were located within the requirements. Full details of the services being procured were set out in the tender documents. Additional information: This procurement is for Social and other specific services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations('Regulations') http://www.legislation.gov.uk/uksi/2015/102/schedule/3/made Right to Cancel: The Contracting Authority reserves the right to discontinue the procurement process at any time, which shall include the right not to award a contract or contracts, and does not bind itself to accept the lowest tender, or any tender received, and reserves the right to award a contract in part, or to call for new tenders should it consider this necessary. The Contracting Authority shall not be liable for any costs or expenses incurred by any candidate or tenderer in connection with the completion and return of the information requested in this Contract Notice, or in the completion or submission of any tender, irrespective of the outcome of the competition or if the competition is cancelled or postponed. All dates, time periods and values specified in this notice are provisional and the Contracting Authority reserves the right to change these. Transparency: The Contracting Authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the contracting authority intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the Contracting Authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act. NHS Midlands and Lancashire CSU is conducting this procurement exercise as an agent another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. Further details will be made available via documentation and information released during the tender process.£1.1m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WHISP323
Status
unsuccessful
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
19 Mar 2025, 12:01

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
19 Mar 2025, 12:01

Tender Period

Ends
19 Mar 2025, 12:00

Classification

Id
85323000
Scheme
CPV
Description
Community health services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
360

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The proposed model was to cover Stoke-on-Trent and North Staffordshire (covering Newcastle-under-Lyme and Staffordshire Moorlands). There was a maximum of 1 contract. The total maximum financial envelope for 3 years with an option to extend for 1 year, then 1 year, then 1 year was £1,140,000 (£228,000 per annum). Any bid that exceeded the total maximum financial envelope was to be viewed as non-compliant and would take no further part in the procurement exercise. This was checked during the Evaluation of the Pass / Fail questions in the Basic Selection Envelope. The ITT was live on the Atamis Portal. The deadline for submissions was 19th March 2025 12:00pm mid day. To express interest and participate in the tender, providers were advised to register and apply via Atamis e-sourcing portal. https://health-family.force.com/s/Welcome If Tenderers had any queries, or problems using the portal, they were advised to contact the Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk The relevant reference number for this tender was C323076 'NSCHT Safe Haven Crisis Provision for Stoke on Trent & North Staffordshire' and the questionnaires were located within the requirements. Full details of the services being procured were set out in the tender documents. Additional information: This procurement is for Social and other specific services for the purpose of the Public Contracts Regulations 2015 as specified in Schedule 3 of the Regulations('Regulations') http://www.legislation.gov.uk/uksi/2015/102/schedule/3/made Right to Cancel: The Contracting Authority reserves the right to discontinue the procurement process at any time, which shall include the right not to award a contract or contracts, and does not bind itself to accept the lowest tender, or any tender received, and reserves the right to award a contract in part, or to call for new tenders should it consider this necessary. The Contracting Authority shall not be liable for any costs or expenses incurred by any candidate or tenderer in connection with the completion and return of the information requested in this Contract Notice, or in the completion or submission of any tender, irrespective of the outcome of the competition or if the competition is cancelled or postponed. All dates, time periods and values specified in this notice are provisional and the Contracting Authority reserves the right to change these. Transparency: The Contracting Authority is subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the contracting authority intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the Contracting Authority. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under the Freedom of Information Act. NHS Midlands and Lancashire CSU is conducting this procurement exercise as an agent another NHS body with whom the successful bidder(s) will enter into contracts for the supply of the services. Further details will be made available via documentation and information released during the tender process.

Value

Amount
1,140,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Stoke-on-Trent and North Staffordshire (covering Newcastle-under-Lyme and Staffordshire Moorlands)

Delivery locations

Entry 1
Region
UKG23
Entry 2
Region
UKG24
Entry 3
Region
UKG23
Entry 4
Region
UKG24

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-138251
Name
North Staffordshire Combined Healthcare NHS Trust (NSCHT)

Roles

reviewBody

Address

Region
UKG24
Locality
Stoke-On-Trent
Country Name
United Kingdom

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
North Staffordshire Combined Healthcare NHS Trust (NSCHT)
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-FTS-148911
Name
North Staffordshire Combined Healthcare NHS Trust

Roles

buyer

Address

Region
UKG23
Locality
Trentham
Postal Code
ST4 8HH
Country Name
United Kingdom
Street Address
Lawton House Bellringer Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
North Staffordshire Combined Healthcare NHS Trust
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 3
Id
GB-FTS-148912
Name
North Staffordshire Combined Healthcare NHS Trust

Roles

reviewBody

Address

Locality
Trentham
Country Name
United Kingdom

Identifier

Legal Name
North Staffordshire Combined Healthcare NHS Trust

Award information

Award 1
Id
024004-2025-1
Status
unsuccessful
Status Details
unsuccessful

Related lots

1

Recorded locations

  • Buyer location · Trentham · UKG23 · ST4 8HH · United Kingdom
  • Delivery location · UKG23
  • Delivery location · UKG24

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e2fd-2025-05-21T14:35:22+01:00compiled ·