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PROCUREMENT OPPORTUNITY

SWR Provision of Station Information & Security Systems (SISS) Maintenance Services

FIRST MTR SOUTH WESTERN TRAINS LIMITED · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:58.

Opportunity overview

Overview of Requirements SWR are keen to identify a Contractor that either holds ISO55001 currently or can demonstrate how they can support SWR SISS in their journey to achieve ISO certification. This ITN is designed to identify a preferred Contractor for the provision of SISS (Station Information and Security Systems) maintenance [preventative and corrective] at all leased premises on the SWR network, alongside associated activities such as reporting and provision of a customer help-desk - together the "Support Services". This includes, but is not limited to: Video Surveillance Systems, Customer Information Systems, Public Address Systems, Remote Controlled Access Systems, Body Worn Video Systems, Train Dispatch Closed-Circuit Television, Passenger Help Points, Drivers Late Notice Screens, Staff Information Screens, Clocks in Guards Deports, Clocks in Train Depots. Dynamic Disruption Screens, Multi-Modal Information Screens. Concentrators in Depots and Signal Boxes. South Western Railway (the Client) is seeking to implement a maintenance and repair regime to ensure the SISS assets are maintained in accordance with relevant standards and are repaired by suitably qualified engineers to ensure they achieve their expected lifecycle. This will ensure that all station SISS assets are working seamlessly and fully integrated to ensure that there is an ongoing availability of the overall systems to the Contractor. video surveillance and body worn video systems will be fully operational for the purpose of crime prevention, security, and public safety, the customer information, public address and help point systems will be available to ensure our customers always receive real-time information and can all for assistance. Furthermore, our remote access systems will be available so that Customers have access to facilities at unstaffed stations. SWR leased premises have a mixture of SISS assets. The successful Contractor shall ensure these assets are maintained in line with relevant NR & Industry Standards along with SWR requirements, ensuring we have sufficient contract management resources. These activities are required as part of committed obligations associated with the Department for Transport National Rail Contract, Office of Road and Rail license conditions, obligations to Network Rail under Depot and Station Access Conditions and our working practices and policies. There may also be opportunities to provide asset renewals and enhancements at our leased premises through identified funding streams and opportunities throughout the life of the contract. The contract period is up to 30 November 2028 with an option for a 2-year extension, one year at a time.

Classification

  • CPV48810000 — Information systems

Lots

  • Overview of Requirements SWR are keen to identify a Contractor that either holds ISO55001 currently or can demonstrate how they can support SWR SISS in their journey to achieve ISO certification. This ITN is designed to identify a preferred Contractor for the provision of SISS (Station Information and Security Systems) maintenance [preventative and corrective] at all leased premises on the SWR network, alongside associated activities such as reporting and provision of a customer help-desk - together the "Support Services". This includes, but is not limited to: Video Surveillance Systems, Customer Information Systems, Public Address Systems, Remote Controlled Access Systems, Body Worn Video Systems, Train Dispatch Closed-Circuit Television, Passenger Help Points, Drivers Late Notice Screens, Staff Information Screens, Clocks in Guards Deports, Clocks in Train Depots. Dynamic Disruption Screens, Multi-Modal Information Screens. Concentrators in Depots and Signal Boxes. South Western Railway (the Client) is seeking to implement a maintenance and repair regime to ensure the SISS assets are maintained in accordance with relevant standards and are repaired by suitably qualified engineers to ensure they achieve their expected lifecycle. This will ensure that all station SISS assets are working seamlessly and fully integrated to ensure that there is an ongoing availability of the overall systems to the Contractor. video surveillance and body worn video systems will be fully operational for the purpose of crime prevention, security, and public safety, the customer information, public address and help point systems will be available to ensure our customers always receive real-time information and can all for assistance. Furthermore, our remote access systems will be available so that Customers have access to facilities at unstaffed stations. SWR leased premises have a mixture of SISS assets. The successful Contractor shall ensure these assets are maintained in line with relevant NR & Industry Standards along with SWR requirements, ensuring we have sufficient contract management resources. These activities are required as part of committed obligations associated with the Department for Transport National Rail Contract, Office of Road and Rail license conditions, obligations to Network Rail under Depot and Station Access Conditions and our working practices and policies. There may also be opportunities to provide asset renewals and enhancements at our leased premises through identified funding streams and opportunities throughout the life of the contract. The contract period is up to 30 November 2028 with an option for a 2-year extension, one year at a time.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04e2a1
Status
active
Has Recurrence
No
Procurement Method
selective
Main Procurement Category
goods
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0025
Scheme
CELEX

Tender Period

Ends
20 Mar 2025, 12:00

Classification

Id
48810000
Scheme
CPV
Description
Information systems

Submission terms

Languages

en

Submission Method

electronicSubmission

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
Yes
Has Renewal
No
Description
Overview of Requirements SWR are keen to identify a Contractor that either holds ISO55001 currently or can demonstrate how they can support SWR SISS in their journey to achieve ISO certification. This ITN is designed to identify a preferred Contractor for the provision of SISS (Station Information and Security Systems) maintenance [preventative and corrective] at all leased premises on the SWR network, alongside associated activities such as reporting and provision of a customer help-desk - together the "Support Services". This includes, but is not limited to: Video Surveillance Systems, Customer Information Systems, Public Address Systems, Remote Controlled Access Systems, Body Worn Video Systems, Train Dispatch Closed-Circuit Television, Passenger Help Points, Drivers Late Notice Screens, Staff Information Screens, Clocks in Guards Deports, Clocks in Train Depots. Dynamic Disruption Screens, Multi-Modal Information Screens. Concentrators in Depots and Signal Boxes. South Western Railway (the Client) is seeking to implement a maintenance and repair regime to ensure the SISS assets are maintained in accordance with relevant standards and are repaired by suitably qualified engineers to ensure they achieve their expected lifecycle. This will ensure that all station SISS assets are working seamlessly and fully integrated to ensure that there is an ongoing availability of the overall systems to the Contractor. video surveillance and body worn video systems will be fully operational for the purpose of crime prevention, security, and public safety, the customer information, public address and help point systems will be available to ensure our customers always receive real-time information and can all for assistance. Furthermore, our remote access systems will be available so that Customers have access to facilities at unstaffed stations. SWR leased premises have a mixture of SISS assets. The successful Contractor shall ensure these assets are maintained in line with relevant NR & Industry Standards along with SWR requirements, ensuring we have sufficient contract management resources. These activities are required as part of committed obligations associated with the Department for Transport National Rail Contract, Office of Road and Rail license conditions, obligations to Network Rail under Depot and Station Access Conditions and our working practices and policies. There may also be opportunities to provide asset renewals and enhancements at our leased premises through identified funding streams and opportunities throughout the life of the contract. The contract period is up to 30 November 2028 with an option for a 2-year extension, one year at a time.

Options

Description
Potential 2 year extension with yearly one year increments

Contract period

Duration In Days
750

Submission terms

Variant Policy
allowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKJ
Entry 3
Region
UKK2

Additional Classifications

Entry 1
Id
48810000
Scheme
CPV
Description
Information systems

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-07900320
Name
FIRST MTR SOUTH WESTERN TRAINS LIMITED

Roles

buyer

Address

Region
UKI32
Locality
LONDON
Postal Code
W21AF
Country Name
United Kingdom
Street Address
8th Floor

Details

Classifications

Entry 1
Id
RAILWAY_SERVICES
Scheme
TED_CE_ACTIVITY
Description
Railway services

Identifier

Id
07900320
Scheme
GB-COH
Legal Name
FIRST MTR SOUTH WESTERN TRAINS LIMITED

Contact

Name
Richard Bennett
Telephone
+44 7715758999
Organisation 2
Id
GB-FTS-138166
Name
First MTR South Western Trains Ltd

Roles

reviewBody

Address

Locality
London
Postal Code
W2 1AF
Country Name
United Kingdom
Street Address
8th Floor, The Point, 37 North Wharf Road

Details

Identifier

Legal Name
First MTR South Western Trains Ltd

Recorded locations

  • Buyer location · LONDON · UKI32 · W21AF · United Kingdom
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK2

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e2a1-2025-02-17T12:47:14Zcompiled ·