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PROCUREMENT OPPORTUNITY

Primary Care Complete Clinical System

NHS Mid and South Essex Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:57.

Opportunity overview

This is a voluntary ex ante transparency notice communicating NHS Mid and South Essex Integrated Care Board's (the Authority) intention to award a contract to The Phoenix Partnership (Leeds) Ltd for the provision of SystmOne, a complete clinical system which will support Primary Care in Mid and South Essex to deliver integrated patient care. This contract commences 1st April 2025 until 30th June 2026, at a total aggregate contract value including extensions of £3,024,951.00.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£3m
Awarded
Not supplied
Contract signed
31 Jan 2025
Award ID
005309-2025-1
Status
active
Identifier
LP003984
Location
Leeds, UKE42, LS18 5PX, United Kingdom

Classification

  • CPV48180000 — Medical software package

Lots

  • Previously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. The Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however, the replacement Framework has not been concluded to date by NHS Digital. The Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex. To date the aggregate contract spend with TPP for provision of SystmOne for the following contract periods is £8,352,478.00: Initial contract term: 1st October 2022 - 31st March 2024. 1st extension: 1st April 2024 – 31st October 2024. 2nd Extension: 1st November 2024 – 31st March 2025. Proposed extension subject of this VEAT: 1st April 2025 – 30th June 2026Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ACE-0792-2025-MSE
Status
complete
Procurement Method
limited
Main Procurement Category
goods
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Previously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. The Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however, the replacement Framework has not been concluded to date by NHS Digital. The Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
48180000
Scheme
CPV
Description
Medical software package

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Has Options
No
Description
Previously during the transition between GPSoC Framework and The GP IT Futures Lot 1 Framework Agreement, Continuity Call Off Agreements (CCOA) were agreed nationally by NHSE and put into place in behalf of the Mid and South Clinical Commissioning Groups (CCGs). NHS Digital and the National Commercial and Procurement Hub worked together to create a fourth procurement vehicle under the GP IT Futures Lot 1 framework, which mimics the Further Competition - On Catalogue procurement methodology but expands on the concept to allow Call Off Agreements to be awarded for values of up to £1.5M, covering both Foundation and none Foundation solutions. The Bridging Agreement process was then executed, with a mini competition run by NHS Digital / the Hub on behalf of the then CCG. Bridging Agreements were timebound to a maximum of eighteen months. The mini competitions focused on the timescales for change and cost of change associated with switching products in the short term. Following the mini competition, NHS Digital / the Hub then provided the CCG with Order Summaries, which outline the ongoing contractual position for the solutions in use by the CCG. The Authority (now the Mid and South Essex Integrated Care Board) is planning to re-compete the entire GP IT estate via an appropriate route to market, however, the GP IT Futures framework expired on 31 March 2023. The procurement for a Framework Agreement to replace this was due to be completed by 2024 by NHS Digital. The website states that Continuity contracts have been put in place to ensure that you continue to have access to your purchased solutions and services between 1 April 2023 and the go live date of the replacement, which is scheduled for early 2024. The page was last edited on 25th March 2024, however, the replacement Framework has not been concluded to date by NHS Digital. The Continuity Contracts in place for Mid and South Essex Integrated Care Board expire on 31st March 2025. As the Authority is unable to run a mini competition under the replacement framework (the Digital Pathways which has been delayed until after the new Procurement Act 2023 is running from 24th February 2025), it has taken a decision to award a contract to the incumbent Provider TPP without call for competition, as TPP is considered to be the most technically capable provider to deliver the primary care core clinical service requirement given the unacceptable financial risks, duplication of resource and continuity of provision risks associated with any change in contractor and therefore swap out of digital solution across c. 150 practices across mid and south Essex within the timescales remaining available to undertake this in. The Authority has been left with no option but to continue the provision via a direct award without call for competition. This award is made to ensure quality, safety and consistency in provision of care that meet the needs of the vulnerable patient population within Mid and South Essex. To date the aggregate contract spend with TPP for provision of SystmOne for the following contract periods is £8,352,478.00: Initial contract term: 1st October 2022 - 31st March 2024. 1st extension: 1st April 2024 – 31st October 2024. 2nd Extension: 1st November 2024 – 31st March 2025. Proposed extension subject of this VEAT: 1st April 2025 – 30th June 2026

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Mid and South Essex

Delivery locations

Entry 1
Region
UKH3

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-138140
Name
NHS Mid and South Essex Integrated Care Board

Roles

buyer

Address

Region
UKH3
Locality
Basildon
Postal Code
SS14 3HG
Country Name
United Kingdom
Street Address
Unit 10 Phoenix Court, Christopher Martin Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
Qh8
Legal Name
NHS Mid and South Essex Integrated Care Board

Contact

Organisation 2
Id
GB-FTS-138141
Name
The Phoenix Partnership (TPP)

Roles

supplier

Address

Region
UKE42
Locality
Leeds
Postal Code
LS18 5PX
Country Name
United Kingdom
Street Address
TPP House, 129 Low Lane, Horsforth

Details

Scale
sme

Identifier

Id
LP003984
Legal Name
The Phoenix Partnership (TPP)
Organisation 3
Id
GB-FTS-96746
Name
High Court Justice of England and Wales

Roles

reviewBody
mediationBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Strand

Identifier

Legal Name
High Court Justice of England and Wales
Organisation 4
Id
GB-FTS-73493
Name
NHS Mid and South Essex Integrated Care Board

Roles

reviewContactPoint

Address

Locality
Basildon
Postal Code
SS14 3HG
Country Name
United Kingdom
Street Address
Phoenix House, Christopher Martin Rd,

Details

Identifier

Legal Name
NHS Mid and South Essex Integrated Care Board

Award information

Award 1
Id
005309-2025-1
Title
Primary care complete clinical system
Status
active
Has Subcontracting
Yes

Suppliers

Supplier 1
Id
GB-FTS-138141
Name
The Phoenix Partnership (TPP)

Related lots

1

Contracts and changes

Entry 1
Id
005309-2025-1
Title
Primary care complete clinical system
Status
active
Award ID
005309-2025-1
Date Signed
31 Jan 2025, 00:00

Value

Amount
3,024,951
Currency
GBP

Recorded locations

  • Buyer location · Basildon · UKH3 · SS14 3HG · United Kingdom
  • Delivery location · UKH3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04e27f-2025-02-17T10:41:08Zcompiled ·