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PROCUREMENT OPPORTUNITY

Metering and Billing Services (Housing Communal Areas)

Birmingham City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:34.

Opportunity overview

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:• Heat Meter• Payment Meter• In Home Display• Pre-payment ValveThe new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money• Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Sycous Limited

Matched by exact name
Contract value
£1.6m
Awarded
Not supplied
Contract signed
3 Apr 2025
Award ID
060300-2025-1-1
Status
active
Location
Leeds, UKE42, United Kingdom

Classification

  • CPV50411200 — Repair and maintenance services of gas meters
  • CPV50411300 — Repair and maintenance services of electricity meters
  • CPV65500000 — Meter reading service

Lots

  • The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council’s Repair Response TimesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
P2161
Status
complete
Has Recurrence
No
Review Details
N/A
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
21 Mar 2025, 12:00

Address

Street Address
Birmingham

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
21 Mar 2025, 12:00

Tender Period

Ends
21 Mar 2025, 12:00

Classification

Id
50411200
Scheme
CPV
Description
Repair and maintenance services of gas meters

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
Further details will be provided in the tender documentation.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council’s Repair Response Times

Options

Description
With the provision to extend for an additional 5 years subject to requirements and satisfactory performance.

Award criteria

Criteria

Criterion 1
Name
Quality, including social value
Type
quality
Description
60%
Criterion 2
Type
price
Description
40%

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG31
Entry 2
Region
UKG31

Additional Classifications

Entry 1
Id
50411200
Scheme
CPV
Description
Repair and maintenance services of gas meters
Entry 2
Id
50411300
Scheme
CPV
Description
Repair and maintenance services of electricity meters
Entry 3
Id
65500000
Scheme
CPV
Description
Meter reading service

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-120543
Name
Birmingham City Council

Roles

buyer

Address

Region
UKG31
Locality
Birmingham
Postal Code
B1 1BB
Country Name
United Kingdom
Street Address
1 Victoria Square

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Birmingham City Council

Contact

Name
Commercial and Procurement Services
Organisation 2
Id
GB-FTS-137749
Name
High Court of Justice

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom
Street Address
WC2A 2LL

Identifier

Legal Name
High Court of Justice
Organisation 3
Id
GB-FTS-89688
Name
Sycous Limited

Roles

supplier

Address

Region
UKE42
Locality
Leeds
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Sycous Limited

Award information

Award 1
Id
060300-2025-1-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-89688
Name
Sycous Limited

Related lots

1

Contracts and changes

Entry 1
Id
060300-2025-1-1
Status
active
Award ID
060300-2025-1-1
Date Signed
4 Apr 2025, 00:00

Value

Amount
1,604,000
Currency
GBP

Recorded locations

  • Buyer location · Birmingham · UKG31 · B1 1BB · United Kingdom
  • Delivery location · UKG31

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04de52-2025-09-26T16:50:09+01:00compiled ·