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PROCUREMENT OPPORTUNITY

The Provision of Specialist advice and support for asylum seekers and refugees

Cambridge City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:39.

Opportunity overview

Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field. The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime: • Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP) • UK Resettlement Scheme (UKRS) • Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE) • Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS) • Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control • British National (Overseas) visa holders • Unaccompanied Asylum Seeking Children (UASC) • Any family reunification schemes As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification: • Specialist advice, information, and support to asylum seekers and refugees • Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees • Advocate for the rights of asylum seekers and refugees • Host and engage with relevant networking opportunities and events • Organise and promote cultural activities within the city • Have an office space in Cambridge city that clients can attend in-person • Provide interpreting services as required for one-to-one work clients as well as any promotional materials • Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications • Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities. • Understand and work to tackle institutional discrimination through promoting anti-racist practice • Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery • Budgeting and financial advice, including welfare benefits • Employability rights and volunteering opportunities • Housing options and advice • Household support, such as furniture, food, and energy poverty • Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion • Health awareness • Trauma-informed approach to wellbeing services • Awareness of ESOL opportunities

Classification

  • CPV85300000 — Social work and related services
  • CPV98100000 — Membership organisation services
  • CPV98200000 — Equal opportunities consultancy services
  • CPV98330000 — Physical well-being services
  • CPV98390000 — Other services

Lots

  • Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field. The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime: • Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP) • UK Resettlement Scheme (UKRS) • Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE) • Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS) • Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control • British National (Overseas) visa holders • Unaccompanied Asylum Seeking Children (UASC) • Any family reunification schemes As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification: • Specialist advice, information, and support to asylum seekers and refugees • Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees • Advocate for the rights of asylum seekers and refugees • Host and engage with relevant networking opportunities and events • Organise and promote cultural activities within the city • Have an office space in Cambridge city that clients can attend in-person • Provide interpreting services as required for one-to-one work clients as well as any promotional materials • Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications • Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities. • Understand and work to tackle institutional discrimination through promoting anti-racist practice • Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery • Budgeting and financial advice, including welfare benefits • Employability rights and volunteering opportunities • Housing options and advice • Household support, such as furniture, food, and energy poverty • Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion • Health awareness • Trauma-informed approach to wellbeing services • Awareness of ESOL opportunities£250k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN762264
Status
active
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
17 Mar 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
17 Mar 2025, 12:00

Tender Period

Ends
3 Mar 2025, 12:00

Classification

Id
85300000
Scheme
CPV
Description
Social work and related services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
No
Description
Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field. The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime: • Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP) • UK Resettlement Scheme (UKRS) • Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE) • Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS) • Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control • British National (Overseas) visa holders • Unaccompanied Asylum Seeking Children (UASC) • Any family reunification schemes As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification: • Specialist advice, information, and support to asylum seekers and refugees • Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees • Advocate for the rights of asylum seekers and refugees • Host and engage with relevant networking opportunities and events • Organise and promote cultural activities within the city • Have an office space in Cambridge city that clients can attend in-person • Provide interpreting services as required for one-to-one work clients as well as any promotional materials • Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications • Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities. • Understand and work to tackle institutional discrimination through promoting anti-racist practice • Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery • Budgeting and financial advice, including welfare benefits • Employability rights and volunteering opportunities • Housing options and advice • Household support, such as furniture, food, and energy poverty • Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion • Health awareness • Trauma-informed approach to wellbeing services • Awareness of ESOL opportunities

Value

Amount
250,000
Currency
GBP

Contract period

Ends
31 Mar 2028, 23:59

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH1

Additional Classifications

Entry 1
Id
98200000
Scheme
CPV
Description
Equal opportunities consultancy services
Entry 2
Id
98100000
Scheme
CPV
Description
Membership organisation services
Entry 3
Id
98390000
Scheme
CPV
Description
Other services
Entry 4
Id
98330000
Scheme
CPV
Description
Physical well-being services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-5268
Name
Cambridge City Council

Roles

buyer

Address

Region
UKH1
Locality
Cambridge
Postal Code
CB2 3QJ
Country Name
United Kingdom
Street Address
Cambridge City Council, Guildhall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Cambridge City Council

Contact

Name
Mr Jonathan Loneza
Telephone
+44 1223457107
Organisation 2
Id
GB-FTS-553
Name
The High Court

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom
Street Address
The Strand

Identifier

Legal Name
The High Court

Recorded locations

  • Buyer location · Cambridge · UKH1 · CB2 3QJ · United Kingdom
  • Delivery location · UKH1

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04dd33-2025-02-10T12:15:56Zcompiled ·