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PROCUREMENT OPPORTUNITY

24/7 Hazard Line & Emergency Call Out

The Coal Authority · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:38.

Opportunity overview

The Mining Remediation Authority seeks a suitably qualified and experienced partner who can provide a 24/7 Hazard Line and Emergency Call Out service to satisfy our legal obligations toward protecting public safety. The Hazard Line must be operated at all times. The Emergency Call Out must be able to deploy a suitably experienced and trained person to surface hazards relating to historic mining within 4 hours of receiving a call should no one from the Mining Remediation Authority be available within that time frame. The awarded contract will be let for 3 years with an optional 2.

Classification

  • CPV90711100 — Risk or hazard assessment other than for construction
  • CPV79510000 — Telephone-answering services
  • CPV90730000 — Pollution tracking and monitoring and rehabilitation

Lots

  • The Mining Remediation Authority has a dedicated emergency telephone line, (0800 288 4242), which at present is answered 24 hours, 7 days a week, 365 days a year by our existing service provider. After the service provider has taken a new call they will contact the authority immediately with details of the new incident that has occurred. The Service Provider will also provide sufficient numbers of Competent Persons to respond to and visit Surface Hazards, within the compulsory coalfield areas within 4 hours of the Surface Hazard being reported to the Service Provider. Additional information: This procurement will be contracted under the Procurement Act 2023 This is a Prior Information Notice Only and is not yet a call to market. There are no documents available to view.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04dd11
Status
planned
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Communication

Future Notice Date
1 Apr 2025, 00:00

Classification

Id
90711100
Scheme
CPV
Description
Risk or hazard assessment other than for construction

Lots and requirements

Entry 1
Id
1
Status
planned
Description
The Mining Remediation Authority has a dedicated emergency telephone line, (0800 288 4242), which at present is answered 24 hours, 7 days a week, 365 days a year by our existing service provider. After the service provider has taken a new call they will contact the authority immediately with details of the new incident that has occurred. The Service Provider will also provide sufficient numbers of Competent Persons to respond to and visit Surface Hazards, within the compulsory coalfield areas within 4 hours of the Surface Hazard being reported to the Service Provider. Additional information: This procurement will be contracted under the Procurement Act 2023 This is a Prior Information Notice Only and is not yet a call to market. There are no documents available to view.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
This work will primarily be centred on the coal fields of Great Britain.

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKJ
Entry 7
Region
UKK
Entry 8
Region
UKL
Entry 9
Region
UKM

Additional Classifications

Entry 1
Id
79510000
Scheme
CPV
Description
Telephone-answering services
Entry 2
Id
90730000
Scheme
CPV
Description
Pollution tracking and monitoring and rehabilitation

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-3825
Name
The Coal Authority

Roles

buyer

Address

Region
UKF15
Locality
MANSFIELD
Postal Code
NG184RG
Country Name
United Kingdom
Street Address
200 Lichfield Lane

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
05
Scheme
COFOG
Description
Environmental protection

Identifier

Legal Name
The Coal Authority
No Identifier Rationale
notOnAnyRegister

Contact

Name
Roger Martin
Telephone
+44 1623637400

Recorded locations

  • Buyer location · MANSFIELD · UKF15 · NG184RG · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKJ
  • Delivery location · UKK
  • Delivery location · UKL
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04dd11-2025-02-10T08:45:51Zcompiled ·