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PROCUREMENT OPPORTUNITY

Security Operation Centre

Chelmer Housing Partnership · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:36.

Opportunity overview

The key aims of the new contract will be for the supplier to: • Deliver and manage a Security Operations Centre as a Managed Service • Provide CHP with assurance that cyber security services are configured correctly • Provide CHP with assistance in the event of a successful cyber security breach or attack • Centralise the management of the disparate security products that CHP currently employ • Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Phoenix Software Ltd

Matched by exact name
Contract value
£121.4k
Awarded
Not supplied
Contract signed
28 May 2025
Award ID
031559-2025-DN762380-1
Status
active
Location
York, UKH3, YO42 1NS, United Kingdom

Classification

  • CPV72500000 — Computer-related services

Lots

  • The key aims of the new contract will be for the supplier to: • Deliver and manage a Security Operations Centre as a Managed Service • Provide CHP with assurance that cyber security services are configured correctly • Provide CHP with assistance in the event of a successful cyber security breach or attack • Centralise the management of the disparate security products that CHP currently employ • Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN762380
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
11 Mar 2025, 12:30

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
11 Mar 2025, 12:30

Tender Period

Ends
11 Mar 2025, 12:00

Classification

Id
72500000
Scheme
CPV
Description
Computer-related services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
The key aims of the new contract will be for the supplier to: • Deliver and manage a Security Operations Centre as a Managed Service • Provide CHP with assurance that cyber security services are configured correctly • Provide CHP with assistance in the event of a successful cyber security breach or attack • Centralise the management of the disparate security products that CHP currently employ • Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

Renewal

Description
There is an option to extend for up to a further one year at CHP’s discretion, including satisfactory performance by the Supplier. In addition, to allow for any implementation period prior to go-live, we may extend the contract duration in agreement with the winning bidder.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
65
Criterion 2
Type
price
Description
35

Contract period

Duration In Days
720

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH3
Entry 2
Region
UKH3

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-9317
Name
CHP

Roles

buyer

Address

Region
UKH3
Locality
Chelmsford
Postal Code
CM2 5LB
Country Name
United Kingdom
Street Address
Myriad House, 33 Springfield Lyons Approach

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Housing Association
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
CHP

Contact

Name
Ms Alison Shaw
Telephone
+44 7801582570
Organisation 2
Id
GB-FTS-103
Name
Public Procurement Review Service

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom
Street Address
Cabinet Office

Identifier

Legal Name
Public Procurement Review Service

Contact

Organisation 3
Id
GB-FTS-151011
Name
Chelmer Housing Partnership

Roles

buyer

Address

Region
UKH3
Locality
Chelmsford
Postal Code
CM2 5LB
Country Name
United Kingdom
Street Address
Myriad House, 33 Springfield Lyons Approach

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Description
Social Housing Association
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Chelmer Housing Partnership

Contact

Name
Ms Alison Shaw
Telephone
+44 7801582570
Organisation 4
Id
GB-FTS-151012
Name
Phoenix Software Ltd

Roles

supplier

Address

Region
UKH3
Locality
York
Postal Code
YO42 1NS
Country Name
United Kingdom
Street Address
Blenheim Hose, York Road, Pocklington

Details

Scale
sme

Identifier

Legal Name
Phoenix Software Ltd

Award information

Award 1
Id
031559-2025-DN762380-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-151012
Name
Phoenix Software Ltd

Related lots

1

Contracts and changes

Entry 1
Id
031559-2025-DN762380-1
Status
active
Award ID
031559-2025-DN762380-1
Date Signed
29 May 2025, 00:00

Value

Amount
121,378
Currency
GBP

Recorded locations

  • Buyer location · Chelmsford · UKH3 · CM2 5LB · United Kingdom
  • Delivery location · UKH3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04dca5-2025-06-11T14:35:24+01:00compiled ·