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PROCUREMENT OPPORTUNITY

Mobile Hardware Device Refresh and provision of related Services.

XC TRAINS LIMITED · award, contract

Tender information last checkedLast checked 5 Oct 2026, 06:12.

Opportunity overview

The requirement is for the procurement of replacement mobile phone handsets, tablets and accessories together with the roll out service associated with the device refresh. XC will also require an ongoing service that will consist of staging devices and the management of repair, replacements and beyond repair services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£1.6m
Awarded
Not supplied
Contract signed
20 Oct 2025
Award ID
003545-2026-1
Status
active
Identifier
GB-COH 06975522
Location
Bristol, UK, United Kingdom

Classification

  • CPV32250000 — Mobile telephones

Lots

  • XC Trains Limited (XC) conducted a competitive tender under the Utilities Contracts Regulations 2016 for the purchase of mobile telephones and portable computer tablets together with associated accessories as a refresh/upgrade project for all devices currently used at XC Trains Limited. The tender included the requirement for the Supplier to develop and test XC Trains Limited device "Gold" build, the staging of the devices and the implementation and roll out services for the purchased hardware. Ongoing, the successful Supplier will be required to manage and maintain the devices and will be responsible for continued staging services and repair, replacement and beyond repair services. Approximate numbers of devices: • 1500 Android mobile telephones with 6.8 inch display • 800 computer tablets with 8 inch display • 150 computer tablets with 10 inch display • 20 iOS mobile telephones 6.3 inch display. Where an operating system has been specified this is a requirement due to interoperability with XC Trains Limited's applications that are to run on those devices and no alternative operating system can be accepted i.e. where Android is stated only devices with an Android operating system will be accepted. Note this tender is NOT for Mobile Voice and Data Services.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04dc6d
Status
complete
Main Procurement Category
goods
Procurement Method
selective
Procurement Method Details
Negotiated procedure with prior call for competition

Legal basis

Id
32014L0025
Scheme
CELEX

Classification

Scheme
CPV
Id
32250000
Description
Mobile telephones

Lots and requirements

Entry 1
Id
1
Description
XC Trains Limited (XC) conducted a competitive tender under the Utilities Contracts Regulations 2016 for the purchase of mobile telephones and portable computer tablets together with associated accessories as a refresh/upgrade project for all devices currently used at XC Trains Limited. The tender included the requirement for the Supplier to develop and test XC Trains Limited device "Gold" build, the staging of the devices and the implementation and roll out services for the purchased hardware. Ongoing, the successful Supplier will be required to manage and maintain the devices and will be responsible for continued staging services and repair, replacement and beyond repair services. Approximate numbers of devices: • 1500 Android mobile telephones with 6.8 inch display • 800 computer tablets with 8 inch display • 150 computer tablets with 10 inch display • 20 iOS mobile telephones 6.3 inch display. Where an operating system has been specified this is a requirement due to interoperability with XC Trains Limited's applications that are to run on those devices and no alternative operating system can be accepted i.e. where Android is stated only devices with an Android operating system will be accepted. Note this tender is NOT for Mobile Voice and Data Services.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Managed Service Requirements
Type
quality
Description
25
Criterion 2
Name
Roll-Out
Type
quality
Description
20
Criterion 3
Name
Support and SLAs
Type
quality
Description
5
Criterion 4
Name
Device Requirements
Type
quality
Description
30
Criterion 5
Name
Terms and Conditions
Type
quality
Description
5
Criterion 6
Type
price
Description
15

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKK
Entry 8
Region
UKL
Entry 9
Region
UKM

Delivery Location

Description
Performance is required at the following XC Trains locations: Birmingham, Bournemouth, Bristol, Cambridge, Derby, Edinburgh, Leeds, Leicester, Manchester, Newcastle, Plymouth, Reading

Buyer, suppliers and contacts

Organisation 1
Name
XC TRAINS LIMITED
Id
GB-COH-04402048

Identifier

Legal Name
XC TRAINS LIMITED
Id
04402048
Scheme
GB-COH

Address

Street Address
C/O Arriva Plc 1 Admiral Way
Locality
Business Park
Region
UK
Postal Code
SR33XP
Country Name
United Kingdom

Contact

Name
Haider Ali

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CE_ACTIVITY
Id
RAILWAY_SERVICES
Description
Railway services
Organisation 2
Name
TECHNOLOGY RECOVERY GROUP UK LIMITED
Id
GB-COH-06975522

Identifier

Legal Name
TECHNOLOGY RECOVERY GROUP UK LIMITED
Id
06975522
Scheme
GB-COH

Address

Locality
Bristol
Region
UK
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
XC Trains Limited
Id
GB-FTS-171498

Identifier

Legal Name
XC Trains Limited

Address

Locality
Birmingham
Postal Code
B46BS
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
003545-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-06975522
Name
TECHNOLOGY RECOVERY GROUP UK LIMITED

Contracts and changes

Entry 1
Id
003545-2026-1
Award ID
003545-2026-1
Status
active
Date Signed
21 Oct 2025, 00:00

Value

Amount
1,615,553
Currency
GBP

Recorded locations

  • Buyer location · Business Park · UK · SR33XP · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKK
  • Delivery location · UKL
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 003545-2026award, contract ·