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PROCUREMENT OPPORTUNITY

Online counselling and support service for children and young people

NHS North Central London Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:32.

Opportunity overview

Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Kooth Digital Health Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
27 Jan 2025
Award ID
003540-2025-1
Status
active
Identifier
04154208
Location
London, UKI32, W2 1AY, United Kingdom

Classification

  • CPV85121270 — Psychiatrist or psychologist services

Lots

  • Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.<br/>Service description/care pathway. The Service Provider shall provide:<br/> a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.<br/> active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.<br/> a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.<br/> drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners<br/> booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.<br/><br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The approximate lifetime value of the contract is 386,600<br/>The expiring contract ends 31 March 2025 <br/>The contract term will be 1 year with no option to extend.<br/>The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C335375
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Covered By

GPA

Amendments

Entry 1
Id
3

Unstructured Changes

Entry 1

Where

Section
vi.3

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 13/02/2025.The lifetime value of the contract is £386,600.The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2026.

Old Value

Text
Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.Service description/care pathway. The Service Provider shall provide: a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user. active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people. a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns. drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.This notice is an intention to award a contract to the existing provider following direct award process C.The approximate lifetime value of the contract is 386,600The expiring contract ends 31 March 2025The contract term will be 1 year with no option to extend.The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85121270
Scheme
CPV
Description
Psychiatrist or psychologist services

Procedure reasons

Entry 1
Id
D_REPETITION_EXISTING
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.<br/>Service description/care pathway. The Service Provider shall provide:<br/> a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.<br/> active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.<br/> a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.<br/> drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners<br/> booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.<br/><br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The approximate lifetime value of the contract is 386,600<br/>The expiring contract ends 31 March 2025 <br/>The contract term will be 1 year with no option to extend.<br/>The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Service delivered in London Borough of Haringey and Islington

Delivery locations

Entry 1
Region
UKI43

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-96566
Name
NHS North Central London Integrated Care Board

Roles

buyer

Address

Region
UKI41
Locality
London
Postal Code
N1 1TH
Country Name
United Kingdom
Street Address
Laycock PDC, Laycock Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS North Central London Integrated Care Board

Contact

Organisation 2
Id
GB-FTS-136903
Name
Kooth Digital Health Limited

Roles

supplier

Address

Region
UKI32
Locality
London
Postal Code
W2 1AY
Country Name
United Kingdom
Street Address
5 Merchant Square, London

Details

Scale
large

Identifier

Id
04154208
Legal Name
Kooth Digital Health Limited

Contact

Telephone
+44 2039849337
Organisation 3
Id
GB-FTS-128716
Name
NHS London Commercial Hub

Roles

reviewBody

Address

Locality
London
Postal Code
E15 1DA
Country Name
United Kingdom
Street Address
UNEX Tower 5 Station Street

Identifier

Legal Name
NHS London Commercial Hub

Award information

Award 1
Id
003540-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136903
Name
Kooth Digital Health Limited

Related lots

1

Contracts and changes

Entry 1
Id
003540-2025-1
Status
active
Award ID
003540-2025-1
Date Signed
27 Jan 2025, 00:00

Recorded locations

  • Buyer location · London · UKI41 · N1 1TH · United Kingdom
  • Delivery location · UKI43

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04db35-2025-02-17T11:44:23Zcompiled ·