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PROCUREMENT OPPORTUNITY

TVP00950 - Work Force Management Software for Contact Centre

Thames Valley Police · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:32.

Opportunity overview

Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached questionnaire. Interested parties should submit completed questionnaires to david.richings@thamesvalley.police.uk with the subject title: TVP00950 Workforce Management Software Questionnaire, no later than 28/02/2025

Classification

  • CPV48000000 — Software package and information systems
  • CPV48333000 — Contact management software package

Lots

  • Workforce Management Softcat for Contact Centre EmployeesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04db15
Status
planned
Cross Border Law
Hampshire and Isle of Wight Constabulary, Southampton Central Police Station, Southern Road, Southampton, Hampshire, UK
Main Procurement Category
goods

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Communication

Future Notice Date
30 Jan 2025, 00:00

Classification

Id
48333000
Scheme
CPV
Description
Contact management software package

Lots and requirements

Entry 1
Id
1
Status
planned
Description
Workforce Management Softcat for Contact Centre Employees

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ1

Additional Classifications

Entry 1
Id
48333000
Scheme
CPV
Description
Contact management software package
Entry 2
Id
48000000
Scheme
CPV
Description
Software package and information systems

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-136859
Name
Thames Valley Police

Roles

buyer

Address

Region
UKJ1
Locality
Kidlington, Oxon
Postal Code
OX5 1NZ
Country Name
United Kingdom
Street Address
Police HQ North, The Boulevard, Langford Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Thames Valley Police

Contact

Name
David Richings
Organisation 2
Id
GB-FTS-136860
Name
Hampshire and Isle of Wight Constabulary

Roles

buyer

Address

Region
UKJ
Locality
Southampton
Country Name
United Kingdom
Street Address
Hampshire and Isle of Wight Constabulary, Southampton Central Police Station, Southern Road, Southampton, Hampshire, UK

Details

Identifier

Legal Name
Hampshire and Isle of Wight Constabulary

Contact

Name
David Richings

Recorded locations

  • Buyer location · Kidlington, Oxon · UKJ1 · OX5 1NZ · United Kingdom
  • Delivery location · UKJ1

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04db15-2025-02-03T15:39:10Zcompiled ·