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PROCUREMENT OPPORTUNITY

Customer Relationship Management System

Activate Learning · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:16.

Opportunity overview

The provision, implementation and ongoing support of a CRM System.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

RIBBONFISH LIMITED

Match pending…
Contract value
£803.7k
Awarded
Not supplied
Contract signed
15 Dec 2025
Award ID
083058-2025-CA15239-1
Status
active
Location
LONDON, UK, EC2M 1NH, United Kingdom

Classification

  • CPV48445000 — Customer Relation Management software package

Lots

  • Activate Learning is seeking to implement a modern Customer Relationship Management (CRM) solution to support its operational needs and drive growth. The CRM will focus on increasing commercial revenue, improving efficiency, and enhancing engagement with key stakeholders. The system will support sales, case management and marketing activities. It must integrate with existing system to provide a unified platform for managing data and workflows.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CA15239 -
Status
complete
Has Recurrence
No
Procurement Method
selective
Main Procurement Category
goods
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Tender Period

Ends
6 Mar 2025, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
48445000
Scheme
CPV
Description
Customer Relation Management software package

Submission terms

Languages

en

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
Activate Learning is seeking to implement a modern Customer Relationship Management (CRM) solution to support its operational needs and drive growth. The CRM will focus on increasing commercial revenue, improving efficiency, and enhancing engagement with key stakeholders. The system will support sales, case management and marketing activities. It must integrate with existing system to provide a unified platform for managing data and workflows.

Options

Description
60 month(s) from the commencement date, with 36 initial month(s) and option to extend 1x24 month(s)

Second Stage

Maximum Candidates
100
Minimum Candidates
5

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
80.00%
Criterion 2
Type
price
Description
20.00%

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Selection criteria

Description
As detailed in the Stage 1 PQQ

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
United Kingdom

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-43571
Name
Activate Learning

Roles

buyer

Address

Region
UK
Locality
Oxford
Postal Code
OX1 1SA
Country Name
United Kingdom
Street Address
Oxpens Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
09
Scheme
COFOG
Description
Education

Identifier

Legal Name
Activate Learning

Contact

Telephone
+44 1865551216
Organisation 2
Id
GB-FTS-43572
Name
Activate Learning

Roles

reviewBody

Address

Locality
Oxford
Postal Code
OX1 1SA
Country Name
United Kingdom
Street Address
City of Oxford College Campus

Identifier

Legal Name
Activate Learning

Contact

Telephone
+44 8006126008
Organisation 3
Id
GB-FTS-169265
Name
RIBBONFISH LIMITED

Roles

supplier

Address

Region
UK
Locality
LONDON
Postal Code
EC2M 1NH
Country Name
United Kingdom
Street Address
35 New Broad Street,

Details

Scale
large

Identifier

Legal Name
RIBBONFISH LIMITED

Contact

Telephone
+44 2086380551

Award information

Award 1
Id
083058-2025-CA15239-1
Title
Customer Relationship Management System
Status
active

Suppliers

Supplier 1
Id
GB-FTS-169265
Name
RIBBONFISH LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
083058-2025-CA15239-1
Title
Customer Relationship Management System
Status
active
Award ID
083058-2025-CA15239-1
Date Signed
15 Dec 2025, 00:00

Value

Amount
803,724
Currency
GBP

Recorded locations

  • Buyer location · Oxford · UK · OX1 1SA · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04daf0-2025-12-15T16:54:03Zcompiled ·