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PROCUREMENT OPPORTUNITY

2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board

NHS West Yorkshire Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:17.

Opportunity overview

A telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield 2025-26. This is a 24 hour a day, 7 day a week service.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Nottingham Community Housing Association

Matched by normalised name
Contract value
£1.3m
Awarded
Not supplied
Contract signed
23 Jan 2025
Award ID
002971-2025-1-1
Status
active
Location
Nottingham, UKF14, NG11 8PY, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime. A 24/7 telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield. The service is to be awarded for the period 01/04/2025-31/12/2026. The lifetime value of this award would be £1,254,558.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Project_253
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 10/02/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Covered By

GPA

Amendments

Entry 1
Id
3

Unstructured Changes

Entry 1

Where

Section
V1.3

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using Direct Award C.’ A 24/7 telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield. The service is to be awarded for the period 01/04/2025-31/12/2026. The lifetime value of this award would be £1,254,558. Decision making report authored by Mental Health Transformation Manager and Contract Manager and agreed by Kirklees Health and Care Partnership Senior Leadership Team of the West Yorkshire Integrated Care Board on 09/12/24. No conflicts of interest were declared by the authors of the report or any member of Kirklees Senior Leadership Team agreeing the report.

Old Value

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime. A 24/7 telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield. The service is to be awarded for the period 01/04/2025-31/12/2026. The lifetime value of this award would be £1,254,558.

Award criteria

Criteria

Criterion 1
Name
the existing provider is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard
Type
cost
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE4

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-67022
Name
NHS West Yorkshire Integrated Care Board

Roles

buyer

Address

Region
UKE4
Locality
Wakefield
Postal Code
WF1 1LT
Country Name
United Kingdom
Street Address
White Rose House, West Parade

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS West Yorkshire Integrated Care Board

Contact

Name
Stephanie Jones
Organisation 2
Id
GB-FTS-136575
Name
Nottingham Community Housing Association

Roles

supplier

Address

Region
UKF14
Locality
Nottingham
Postal Code
NG11 8PY
Country Name
United Kingdom
Street Address
Clifton Place, 9 Fairham Brook Drive, Clifton

Details

Scale
large

Identifier

Legal Name
Nottingham Community Housing Association
Organisation 3
Id
GB-FTS-110969
Name
WYICB PSR Review Panel,

Roles

reviewBody

Address

Locality
Wakefield
Postal Code
WF1 1LT
Country Name
United Kingdom
Street Address
White Rose House

Identifier

Legal Name
WYICB PSR Review Panel,
Organisation 4
Id
GB-FTS-108729
Name
NHS England Independent Patient Choice and Procurement Panel,

Roles

mediationBody

Address

Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom

Identifier

Legal Name
NHS England Independent Patient Choice and Procurement Panel,

Award information

Award 1
Id
002971-2025-1-1
Title
2025-26 Mental Health Telephone Service
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136575
Name
Nottingham Community Housing Association

Related lots

1

Contracts and changes

Entry 1
Id
002971-2025-1-1
Title
2025-26 Mental Health Telephone Service
Status
active
Award ID
002971-2025-1-1
Date Signed
23 Jan 2025, 00:00

Value

Amount
1,254,558
Currency
GBP

Recorded locations

  • Buyer location · Wakefield · UKE4 · WF1 1LT · United Kingdom
  • Delivery location · UKE4

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d705-2025-02-10T17:41:15Zcompiled ·