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PROCUREMENT OPPORTUNITY

SAP ECC Support

THAMES WATER UTILITIES LIMITED · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:01.

Opportunity overview

Provision of support and maintenance for Thames Water's SAP ECC platform.

Classification

  • CPV72610000 — Computer support services

Lots

  • Thames Water is tendering for the provision of support services for the SAP ECC platform. This service will involve a third-party resolving flagged issues with the SAP ECC platform and ensuring the platform continues to run as requested by Thames Water. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
FA2222
Status
active
Has Recurrence
No
Review Details
Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Negotiated procedure with prior call for competition

Legal basis

Id
32014L0025
Scheme
CELEX

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
1

Second Stage

Successive Reduction
Yes

Tender Period

Ends
7 Feb 2025, 10:00

Contract terms

Financial Terms
Specified in Invitation to Negotiate Document
Tenderer Legal Form
Consortia may be required to form a legal entity prior to award
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72610000
Scheme
CPV
Description
Computer support services

Submission terms

Deposits Guarantees
Bonds and/or parent company guarantees of performance and financial standing may be required

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission
written

Other Requirements

Reduction Criteria
As detailed in section VI.3 & PQQ.

Participation Fees

Entry 1
Id
1

Type

document

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
Yes
Has Renewal
Yes
Description
Thames Water is tendering for the provision of support services for the SAP ECC platform. This service will involve a third-party resolving flagged issues with the SAP ECC platform and ensuring the platform continues to run as requested by Thames Water. Thames Water seeks long-term price stability for these services and prefers a 3-year contract, with allowable 1 year extensions up to a maximum of 5 years in total contract length.

Options

Description
Description of options: Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods.

Renewal

Description
Any agreement awarded would be for a maximum initial period of 3 years, with options to extend for two further one year periods. The maximum total contract length would be 5 years.

Second Stage

Maximum Candidates
5
Minimum Candidates
5

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
This work can be completed remotely, either in the UK or abroad.

Delivery locations

Entry 1
Region
UK
Entry 2
Region
AL
Entry 3
Region
AT
Entry 4
Region
BE
Entry 5
Region
BG
Entry 6
Region
CH
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CY
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CZ
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DE
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DK
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EE
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Region
EL
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ES
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FI
Entry 15
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FR
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HR
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HU
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IE
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Region
IS
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Region
IT
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Region
LI
Entry 22
Region
LT
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Region
LU
Entry 24
Region
LV
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Region
ME
Entry 26
Region
MK
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Region
MT
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Region
NL
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Region
NO
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Region
PL
Entry 31
Region
PT
Entry 32
Region
RO
Entry 33
Region
RS
Entry 34
Region
SE
Entry 35
Region
SI
Entry 36
Region
SK
Entry 37
Region
TR
Entry 38
Region
1A
Entry 39
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AD
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Region
AE
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Region
AF
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AG
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AI
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Region
AM
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Region
AO
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Region
AQ
Entry 47
Region
AR
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Region
AS
Entry 49
Region
AU
Entry 50
Region
AW
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Region
AZ
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Region
BA
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Region
BB
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Region
BD
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Region
BF
Entry 56
Region
BH
Entry 57
Region
BI
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Region
BJ
Entry 59
Region
BL
Entry 60
Region
BM
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Region
BN
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Region
BO
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Region
BQ
Entry 64
Region
BR
Entry 65
Region
BS
Entry 66
Region
BT
Entry 67
Region
BV
Entry 68
Region
BW
Entry 69
Region
BY
Entry 70
Region
BZ
Entry 71
Region
CA
Entry 72
Region
CC
Entry 73
Region
CD
Entry 74
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CF
Entry 75
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CG
Entry 76
Region
CI
Entry 77
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CK
Entry 78
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CL
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CM
Entry 80
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CN
Entry 81
Region
CO
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CP
Entry 83
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CR
Entry 84
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CU
Entry 85
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CV
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CW
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CX
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DJ
Entry 89
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DM
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DO
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DZ
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EC
Entry 93
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EG
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EH
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ER
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ET
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FJ
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FK
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FM
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FO
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GA
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GD
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GE
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GG
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GH
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GL
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GM
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GN
Entry 109
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GQ
Entry 110
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GS
Entry 111
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GT
Entry 112
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GU
Entry 113
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GW
Entry 114
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GY
Entry 115
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HK
Entry 116
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HM
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HN
Entry 118
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HT
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ID
Entry 120
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IL
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IM
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IN
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IO
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IQ
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IR
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JE
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JM
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JO
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JP
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KE
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KG
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KH
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KI
Entry 134
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KM
Entry 135
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KN
Entry 136
Region
KP
Entry 137
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KR
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KW
Entry 139
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KY
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KZ
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LA
Entry 142
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LB
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LC
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LK
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LR
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LS
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LY
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MA
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MC
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MD
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MG
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MH
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ML
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MM
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MN
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MO
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MP
Entry 158
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MR
Entry 159
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MS
Entry 160
Region
MU
Entry 161
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MV
Entry 162
Region
MW
Entry 163
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MX
Entry 164
Region
MY
Entry 165
Region
MZ
Entry 166
Region
NA
Entry 167
Region
NC
Entry 168
Region
NE
Entry 169
Region
NF
Entry 170
Region
NG
Entry 171
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NI
Entry 172
Region
NP
Entry 173
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NR
Entry 174
Region
NU
Entry 175
Region
NZ
Entry 176
Region
OM
Entry 177
Region
PA
Entry 178
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PE
Entry 179
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PF
Entry 180
Region
PG
Entry 181
Region
PH
Entry 182
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PK
Entry 183
Region
PM
Entry 184
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PN
Entry 185
Region
PR
Entry 186
Region
PS
Entry 187
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PW
Entry 188
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PY
Entry 189
Region
QA
Entry 190
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RU
Entry 191
Region
RW
Entry 192
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SA
Entry 193
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SB
Entry 194
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SC
Entry 195
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SD
Entry 196
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SG
Entry 197
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SH
Entry 198
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SJ
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SL
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SM
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SN
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SO
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SR
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SS
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ST
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SV
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SX
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SY
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SZ
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TC
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TD
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TF
Entry 213
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TG
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TH
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TJ
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TK
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TL
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TM
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TN
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TO
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TT
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TV
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TW
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TZ
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UA
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UG
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UM
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US
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UY
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UZ
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VA
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VC
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VE
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VG
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VI
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VN
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VU
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WF
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WS
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YE
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ZA
Entry 242
Region
ZM
Entry 243
Region
ZW

Additional Classifications

Entry 1
Id
72610000
Scheme
CPV
Description
Computer support services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-02366661
Name
THAMES WATER UTILITIES LIMITED

Roles

buyer

Address

Region
UKJ11
Locality
Reading
Postal Code
RG18DB
Country Name
United Kingdom

Details

Classifications

Entry 1
Id
WATER
Scheme
TED_CE_ACTIVITY
Description
Water

Identifier

Id
02366661
Scheme
GB-COH
Legal Name
THAMES WATER UTILITIES LIMITED

Contact

Name
Thames Water
Organisation 2
Id
GB-FTS-136197
Name
Thames Water Utilities Limited,

Roles

reviewBody

Address

Locality
Reading
Country Name
United Kingdom

Identifier

Legal Name
Thames Water Utilities Limited,

Recorded locations

  • Buyer location · Reading · UKJ11 · RG18DB · United Kingdom
  • Delivery location · 1A
  • Delivery location · AD
  • Delivery location · AE
  • Delivery location · AF
  • Delivery location · AG
  • Delivery location · AI
  • Delivery location · AL
  • Delivery location · AM
  • Delivery location · AO
  • Delivery location · AQ
  • Delivery location · AR
  • Delivery location · AS
  • Delivery location · AT
  • Delivery location · AU
  • Delivery location · AW
  • Delivery location · AZ
  • Delivery location · BA
  • Delivery location · BB
  • Delivery location · BD
  • Delivery location · BE
  • Delivery location · BF
  • Delivery location · BG
  • Delivery location · BH
  • Delivery location · BI
  • Delivery location · BJ
  • Delivery location · BL
  • Delivery location · BM
  • Delivery location · BN
  • Delivery location · BO
  • Delivery location · BQ
  • Delivery location · BR
  • Delivery location · BS
  • Delivery location · BT
  • Delivery location · BV
  • Delivery location · BW
  • Delivery location · BY
  • Delivery location · BZ
  • Delivery location · CA
  • Delivery location · CC
  • Delivery location · CD
  • Delivery location · CF
  • Delivery location · CG
  • Delivery location · CH
  • Delivery location · CI
  • Delivery location · CK
  • Delivery location · CL
  • Delivery location · CM
  • Delivery location · CN
  • Delivery location · CO
  • Delivery location · CP
  • Delivery location · CR
  • Delivery location · CU
  • Delivery location · CV
  • Delivery location · CW
  • Delivery location · CX
  • Delivery location · CY
  • Delivery location · CZ
  • Delivery location · DE
  • Delivery location · DJ
  • Delivery location · DK
  • Delivery location · DM
  • Delivery location · DO
  • Delivery location · DZ
  • Delivery location · EC
  • Delivery location · EE
  • Delivery location · EG
  • Delivery location · EH
  • Delivery location · EL
  • Delivery location · ER
  • Delivery location · ES
  • Delivery location · ET
  • Delivery location · FI
  • Delivery location · FJ
  • Delivery location · FK
  • Delivery location · FM
  • Delivery location · FO
  • Delivery location · FR
  • Delivery location · GA
  • Delivery location · GD
  • Delivery location · GE
  • Delivery location · GG
  • Delivery location · GH
  • Delivery location · GL
  • Delivery location · GM
  • Delivery location · GN
  • Delivery location · GQ
  • Delivery location · GS
  • Delivery location · GT
  • Delivery location · GU
  • Delivery location · GW
  • Delivery location · GY
  • Delivery location · HK
  • Delivery location · HM
  • Delivery location · HN
  • Delivery location · HR
  • Delivery location · HT
  • Delivery location · HU
  • Delivery location · ID
  • Delivery location · IE
  • Delivery location · IL
  • Delivery location · IM
  • Delivery location · IN
  • Delivery location · IO
  • Delivery location · IQ
  • Delivery location · IR
  • Delivery location · IS
  • Delivery location · IT
  • Delivery location · JE
  • Delivery location · JM
  • Delivery location · JO
  • Delivery location · JP
  • Delivery location · KE
  • Delivery location · KG
  • Delivery location · KH
  • Delivery location · KI
  • Delivery location · KM
  • Delivery location · KN
  • Delivery location · KP
  • Delivery location · KR
  • Delivery location · KW
  • Delivery location · KY
  • Delivery location · KZ
  • Delivery location · LA
  • Delivery location · LB
  • Delivery location · LC
  • Delivery location · LI
  • Delivery location · LK
  • Delivery location · LR
  • Delivery location · LS
  • Delivery location · LT
  • Delivery location · LU
  • Delivery location · LV
  • Delivery location · LY
  • Delivery location · MA
  • Delivery location · MC
  • Delivery location · MD
  • Delivery location · ME
  • Delivery location · MG
  • Delivery location · MH
  • Delivery location · MK
  • Delivery location · ML
  • Delivery location · MM
  • Delivery location · MN
  • Delivery location · MO
  • Delivery location · MP
  • Delivery location · MR
  • Delivery location · MS
  • Delivery location · MT
  • Delivery location · MU
  • Delivery location · MV
  • Delivery location · MW
  • Delivery location · MX
  • Delivery location · MY
  • Delivery location · MZ
  • Delivery location · NA
  • Delivery location · NC
  • Delivery location · NE
  • Delivery location · NF
  • Delivery location · NG
  • Delivery location · NI
  • Delivery location · NL
  • Delivery location · NO
  • Delivery location · NP
  • Delivery location · NR
  • Delivery location · NU
  • Delivery location · NZ
  • Delivery location · OM
  • Delivery location · PA
  • Delivery location · PE
  • Delivery location · PF
  • Delivery location · PG
  • Delivery location · PH
  • Delivery location · PK
  • Delivery location · PL
  • Delivery location · PM
  • Delivery location · PN
  • Delivery location · PR
  • Delivery location · PS
  • Delivery location · PT
  • Delivery location · PW
  • Delivery location · PY
  • Delivery location · QA
  • Delivery location · RO
  • Delivery location · RS
  • Delivery location · RU
  • Delivery location · RW
  • Delivery location · SA
  • Delivery location · SB
  • Delivery location · SC
  • Delivery location · SD
  • Delivery location · SE
  • Delivery location · SG
  • Delivery location · SH
  • Delivery location · SI
  • Delivery location · SJ
  • Delivery location · SK
  • Delivery location · SL
  • Delivery location · SM
  • Delivery location · SN
  • Delivery location · SO
  • Delivery location · SR
  • Delivery location · SS
  • Delivery location · ST
  • Delivery location · SV
  • Delivery location · SX
  • Delivery location · SY
  • Delivery location · SZ
  • Delivery location · TC
  • Delivery location · TD
  • Delivery location · TF
  • Delivery location · TG
  • Delivery location · TH
  • Delivery location · TJ
  • Delivery location · TK
  • Delivery location · TL
  • Delivery location · TM
  • Delivery location · TN
  • Delivery location · TO
  • Delivery location · TR
  • Delivery location · TT
  • Delivery location · TV
  • Delivery location · TW
  • Delivery location · TZ
  • Delivery location · UA
  • Delivery location · UG
  • Delivery location · UK
  • Delivery location · UM
  • Delivery location · US
  • Delivery location · UY
  • Delivery location · UZ
  • Delivery location · VA
  • Delivery location · VC
  • Delivery location · VE
  • Delivery location · VG
  • Delivery location · VI
  • Delivery location · VN
  • Delivery location · VU
  • Delivery location · WF
  • Delivery location · WS
  • Delivery location · YE
  • Delivery location · ZA
  • Delivery location · ZM
  • Delivery location · ZW

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d5dc-2025-01-23T17:04:56Zcompiled ·