Opportunity overview
The City of London Corporation has now establish an agreement with ICONI Software Ltd for the provision of a CRM Software as a Service (SaaS) as part of the Department for Work and Pensions Connect to Work Programme. The duration of the contract is 5 years only.
Awarded to
Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.
ICONI Software Ltd
Matched by exact name
- Contract value
- £490.2k
- Awarded
- Not supplied
- Contract signed
- 25 Jun 2025
- Award ID
- 036781-2025-COL_30695-1
- Status
- active
- Identifier
- NI038469
- Location
- Antrim, UKN0, BT41 1JZ, United Kingdom
Classification
- CPV48445000 — Customer Relation Management software package
Lots
- The Department for Work and Pensions (DWP) is launching Connect to Work programme (formerly known as Universal Support), an employment programme aimed at assisting disabled individuals and unemployed people with complex needs in securing employment. Central London Forward (CLF), hosted by the City of London Corporation, has been appointed as the accountable body for the Connect to Work programme in central London. CLF is a strategic sub-regional partnership encompassing the local authorities of: Camden Council, City of London Corporation, Hackney Council, Haringey Council, Islington Council, Royal Borough of Kensington and Chelsea, Lambeth Council, Lewisham Council, Southwark Council, Tower Hamlets Council, Wandsworth Council, Westminster City Council. To effectively manage contract delivery in line with DWP requirements, there is a need for a Customer Relationship Management (CRM) System to be shared with all delivery partners. The system must capture the end-to-end customer journey and meet all Management Information (MI) requirements as outlined in the Grant Guidance. This has now been awarded to ICONI Software Ltd after an Open FTS The duration of the agreement is 5 years only.£500k