ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Revenues and Benefits Remote Processing Resources

Norwich City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:13.

Opportunity overview

Revenues and Benefits Remote Processing Resource.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Liberata UK Limited

Matched by number
Contract value
£450k
Awarded
Not supplied
Contract signed
30 Sept 2024
Award ID
001905-2025-NRW/21030-1
Status
active
Identifier
GB-COH 01238274
Location
Norwich, UKI, United Kingdom

Classification

  • CPV75100000 — Administration services

Lots

  • The Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council Tax processes using the NEC (Northgate) Revenues & Benefits platform and the Civica document management system.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04d4bc
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Contract is a call-off from G-Cloud 13 Framework Agreement (RM1557.13) - Lot 2: Cloud software framework via Crown Commercial Services (CCS). Available for all public sector organisations. Under the terms of the framework agreement, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
75100000
Scheme
CPV
Description
Administration services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
The Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council Tax processes using the NEC (Northgate) Revenues & Benefits platform and the Civica document management system.

Options

Description
Initial term is for three years followed by an option to extend for a further year.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH15

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-73483
Name
Norwich City Council

Roles

buyer

Address

Region
UKH15
Locality
NORWICH
Postal Code
NR21NH
Country Name
United Kingdom
Street Address
City Hall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Norwich City Council
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-COH-01238274
Name
Liberata UK Limited

Roles

supplier

Address

Region
UKI
Locality
Norwich
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
01238274
Scheme
GB-COH
Legal Name
Liberata UK Limited
Organisation 3
Id
GB-FTS-42908
Name
Norwich City Council

Roles

reviewBody

Address

Locality
Norwich
Country Name
United Kingdom

Identifier

Legal Name
Norwich City Council

Award information

Award 1
Id
001905-2025-NRW/21030-1
Title
Revenues and Benefits Remote Processing Resources
Status
active

Suppliers

Supplier 1
Id
GB-COH-01238274
Name
Liberata UK Limited

Related lots

1

Contracts and changes

Entry 1
Id
001905-2025-NRW/21030-1
Title
Revenues and Benefits Remote Processing Resources
Status
active
Award ID
001905-2025-NRW/21030-1
Date Signed
1 Oct 2024, 00:00

Value

Amount
450,000
Currency
GBP

Recorded locations

  • Buyer location · NORWICH · UKH15 · NR21NH · United Kingdom
  • Delivery location · UKH15

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d4bc-2025-01-20T15:43:30Zcompiled ·