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PROCUREMENT OPPORTUNITY

Award of Carmarthenshire Financial Wellbeing Support Service

Carmarthenshire County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 21:12.

Opportunity overview

Awarded: Carmarthenshire County Council is developing a new Financial Wellbeing service to consist of two Lots, Lot 1 being the delivery of a flexible, person-centred advice and support service to enable individuals and their carers to manage their money effectively and maximise their income. This Lot includes the provision of advice and support on welfare benefits. Lot 2 will be the delivery of an independent, confidential, debt advice service to help people address their problems with debt.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CARERS TRUST CROSSROADS WEST WALES LTD

Match pending…
Contract value
£626.9k
Awarded
Not supplied
Contract signed
12 May 2025
Award ID
049397-2025-1
Status
active
Location
Llanelli, UKL, SA152TH, United Kingdom

CARERS TRUST CROSSROADS WEST WALES LTD

Match pending…
Contract value
£427.7k
Awarded
Not supplied
Contract signed
12 May 2025
Award ID
049397-2025-2
Status
active
Location
Llanelli, UKL, SA152TH, United Kingdom

Classification

  • CPV75310000 — Benefit services
  • CPV98000000 — Other community, social and personal services

Lots

  • Financial Wellbeing- Welfare Benefits and Income MaximisationValue not stated
  • Financial Wellbeing- Debt AdviceValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04d49d
Status
complete
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Award Criteria Details
CCC reserves the right to combine both Lots or to not award a Lot
Maximum Lots Bid Per Supplier
9,999,999

Tender Period

Ends
26 Mar 2025, 14:00

Communication

Future Notice Date
17 Feb 2025, 00:00

Classification

Id
75310000
Scheme
CPV
Description
Benefit services

Submission terms

Languages

en
cy

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Financial Wellbeing- Welfare Benefits and Income Maximisation
Status
active
Description
Awarded: LOT 1 Tier 1 - Specialist information, advice, and support for welfare benefit Tier 2 - Income Maximisation, supporting people who are in receipt of maximum level welfare benefits but who require support to manage their personal budget
Entry 2
Id
2
Title
Financial Wellbeing- Debt Advice
Status
active
Description
Awarded: Debt Advice and Support

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL14
Entry 2
Region
UKL14
Entry 3
Region
UKL14
Entry 4
Region
UKL14

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKL14
Entry 2
Region
UKL14
Entry 3
Region
UKL14
Entry 4
Region
UKL14

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1552
Name
Carmarthenshire County Council

Roles

buyer

Address

Region
UKL14
Locality
Carmarthen
Postal Code
SA31 1JP
Country Name
United Kingdom
Street Address
County Hall

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Carmarthenshire County Council

Contact

Name
Jackie Runacres
Telephone
+44 1267234567
Organisation 2
Id
GB-FTS-111
Name
High Court

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Royal Courts of Justice, The Strand

Identifier

Legal Name
High Court

Contact

Telephone
+44 2079477501
Organisation 3
Id
GB-FTS-158219
Name
CARERS TRUST CROSSROADS WEST WALES LTD

Roles

supplier

Address

Region
UKL
Locality
Llanelli
Postal Code
SA152TH
Country Name
United Kingdom
Street Address
The Palms, 96 Queen Victoria Road

Details

Scale
sme

Identifier

Legal Name
CARERS TRUST CROSSROADS WEST WALES LTD

Contact

Fax Number
+44 1554758558
Telephone
+44 1554754957

Award information

Award 1
Id
049397-2025-1
Title
Financial Wellbeing- Welfare Benefits and Income Maximisation
Status
active

Suppliers

Supplier 1
Id
GB-FTS-158219
Name
CARERS TRUST CROSSROADS WEST WALES LTD

Related lots

1
Award 2
Id
049397-2025-2
Title
Financial Wellbeing- Debt Advice
Status
active

Suppliers

Supplier 1
Id
GB-FTS-158219
Name
CARERS TRUST CROSSROADS WEST WALES LTD

Related lots

2

Contracts and changes

Entry 1
Id
049397-2025-1
Title
Financial Wellbeing- Welfare Benefits and Income Maximisation
Status
active
Award ID
049397-2025-1
Date Signed
13 May 2025, 00:00

Value

Amount
626,864
Currency
GBP
Entry 2
Id
049397-2025-2
Title
Financial Wellbeing- Debt Advice
Status
active
Award ID
049397-2025-2
Date Signed
13 May 2025, 00:00

Value

Amount
427,680
Currency
GBP

Recorded locations

  • Buyer location · Carmarthen · UKL14 · SA31 1JP · United Kingdom
  • Delivery location · UKL14

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d49d-2025-08-18T10:49:56+01:00compiled ·