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PROCUREMENT OPPORTUNITY

Lincolnshire Fire & Rescue CRM system

Lincolnshire County Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:55.

Opportunity overview

This PIN initiates pre-market engagement activity; this exercise is to gain a further understanding of the market, the likely interest and to inform our specification and commercial arrangement.

Classification

  • CPV48000000 — Software package and information systems
  • CPV72212330 — Scheduling and productivity software development services

Lots

  • The Supplier shall provide a cloud hosted Software as a Service (‘the System’) that offers the following functionalities: - Mobile Working - Training Mode / System - Mandatory field control - User Friendly - Enhanced Reporting Capabilities - Dashboard customisation - Single screen customisation - Customisable Columns - Predefined Templates The supplier shall ensure that the product seamlessly connects with the existing M365 tools. The supplier shall also ensure that API functionality is available upon request to be able to link with other systems which may be required. The API will need flexibility in push and pull commands to allow us the ability in the future to enhance our systems and break down those silo processes. The System shall make processes more efficient by ensuring automation and reduce wasted time. Including template creation enabling users to efficiently create letters with seamlessly. Provides automation within process flows to be able to automatically create jobs, emails from the system. The system will need to be accessed and used remotely, with a variety of teams requiring access. The system will hold proformas, with data required to be entered whilst delivering activities, e.g. in people's homes or at commercial premises. An on or off-line functionality will be required, with the facility to store information and unloading to the system automatically.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN757532
Status
planned
Main Procurement Category
goods

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Communication

Future Notice Date
17 Feb 2025, 00:00

Classification

Id
48000000
Scheme
CPV
Description
Software package and information systems

Lots and requirements

Entry 1
Id
1
Status
planned
Has Renewal
Yes
Description
The Supplier shall provide a cloud hosted Software as a Service (‘the System’) that offers the following functionalities: - Mobile Working - Training Mode / System - Mandatory field control - User Friendly - Enhanced Reporting Capabilities - Dashboard customisation - Single screen customisation - Customisable Columns - Predefined Templates The supplier shall ensure that the product seamlessly connects with the existing M365 tools. The supplier shall also ensure that API functionality is available upon request to be able to link with other systems which may be required. The API will need flexibility in push and pull commands to allow us the ability in the future to enhance our systems and break down those silo processes. The System shall make processes more efficient by ensuring automation and reduce wasted time. Including template creation enabling users to efficiently create letters with seamlessly. Provides automation within process flows to be able to automatically create jobs, emails from the system. The system will need to be accessed and used remotely, with a variety of teams requiring access. The system will hold proformas, with data required to be entered whilst delivering activities, e.g. in people's homes or at commercial premises. An on or off-line functionality will be required, with the facility to store information and unloading to the system automatically.

Renewal

Description
The Council is considering awarding a contract of 4 years however, the design of both the initial period and any extension period(s) have not yet been determined.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKF3

Additional Classifications

Entry 1
Id
72212330
Scheme
CPV
Description
Scheduling and productivity software development services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-39
Name
Lincolnshire County Council

Roles

buyer

Address

Region
UKF3
Locality
Lincoln
Postal Code
LN1 1YL
Country Name
United Kingdom
Street Address
County Offices, Newland

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Lincolnshire County Council

Contact

Name
Mrs Emma Golds
Telephone
+44 1522552222

Recorded locations

  • Buyer location · Lincoln · UKF3 · LN1 1YL · United Kingdom
  • Delivery location · UKF3

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d450-2025-01-17T14:46:05Zcompiled ·