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PROCUREMENT OPPORTUNITY

Mental Health Supported Living Flexible Procurement Agreement

Newcastle City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:53.

Opportunity overview

This service is for the provision of Supported Living for People with Mental Health needs. The Council is seeking specialist mental health providers to deliver professional support services into existing and upcoming purpose-built supported living schemes. It incorporates services delivered under the following Lots: Lot 1 - Mental Health Concierge Lot 2 - Step up/step down Supported Living

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Coquet Trust

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
6 Apr 2025
Award ID
014165-2025-1
Status
active
Identifier
GB-COH 06251078
Location
Newcastle-Upon-Tyne, UKC2, United Kingdom

Creative Support

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
6 Apr 2025
Award ID
014165-2025-2
Status
active
Identifier
GB-COH 09082389
Location
Newcastle-Upon-Tyne, UKC2, United Kingdom

Lifeways SIL Ltd

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
6 Apr 2025
Award ID
014165-2025-3
Status
active
Identifier
GB-COH 06530286
Location
Newcastle-Upon-Tyne, UKC2, United Kingdom

MMAB Consulting

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
6 Apr 2025
Award ID
014165-2025-4
Status
active
Identifier
GB-COH 09160614
Location
Newcastle-Upon-Tyne, UKC2, United Kingdom

New Vision Care Services Limited

Matched by number
Contract value
£2.4m
Awarded
Not supplied
Contract signed
6 Apr 2025
Award ID
014165-2025-5
Status
active
Identifier
GB-COH 11523536
Location
Newcastle-Upon-Tyne, UKC2, United Kingdom

Classification

  • CPV85300000 — Social work and related services

Lots

  • Mental Health ConciergeValue not stated
  • Step-up, step-down Supported LivingValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
008710 - C-013265
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
26 Feb 2025, 12:15

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Expected award period

Starts
26 Feb 2025, 12:15

Tender Period

Ends
26 Feb 2025, 12:00

Classification

Id
85300000
Scheme
CPV
Description
Social work and related services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
Mental Health Concierge
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
Mental Health Concierge Plus will offer apartment living for between 8 and 15 people, aged 18 or over, who are able to live independently but may require varying levels of support during the day. The scheme will provide a stable, supportive environment, to help a person develop and maintain their independence. There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day. One Provider will deliver the shared core Concierge element of the service, consisting of emotional and wellbeing support for tenants plus some general housing management, as well as individual support for each person (if required).

Options

Description
2 x 12 months

Renewal

Description
2 x 12 months options to extend

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,020

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Step-up, step-down Supported Living
Status
cancelled
Has Options
Yes
Has Renewal
Yes
Description
Step-up, step-down supported living offers apartment living for between 7 and 16 people, aged 18 or over. This offer enables the Council to provide alternatives to residential care or other intensive forms of support and to assist people back into the community. The operational requirement is for a 24-hour service including waking night support, with Provider able to address fluctuating needs and flex levels of support and interventions provided. There can be a mixture of one bedroom and two-bedroom apartments offering accommodation, with inclusion of a communal lounge/communal spaces, along with office space for support staff who are on site 24 hours per day. The focus of the service would be rehabilitation, recovery, or transition from residential/hospital setting, and will promote a pathway to future independent living, greater social inclusion and will embed people within a community. The likely duration of stay will be short- or medium term, up to 2 years, and any transition will be based on individual needs. Provider will develop an exit plan for each person, in cooperation with involved professionals and partners. People living here will do so under a licence agreement; each placement will be dependent on the person meeting the terms of their licence agreement and willing to accept and access services offered as part of the service (as well as willing to access support from secondary mental health services and other external agencies as required) and engaging with provided support. This will be included in the occupancy agreement and explored with the person during transition period. Provider delivering support in this setting, must have knowledge, expertise and experience in working in adaptive, flexible and responsive way as part of wider MDT to develop support solutions that help people with multiple, complex and fluctuating needs. This may include (but is not limited to) support arising from diagnosed mental and physical health, neurodiversity, increased vulnerability, offending behaviour and substance misuse, chaotic lifestyle or living arrangements, history of inconsistent engagement with formal support.

Options

Description
2x12 months

Renewal

Description
2 x 12 months options to extend

Award criteria

Criteria

Criterion 1
Type
price

Contract period

Duration In Days
1,020

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC22
Entry 2
Region
UKC22
Entry 3
Region
UKC2

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKC22
Entry 2
Region
UKC22
Entry 3
Region
UKC2

Additional Classifications

Entry 1
Id
85300000
Scheme
CPV
Description
Social work and related services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-135392
Name
Newcastle City Council

Roles

buyer

Address

Region
UKC22
Locality
Newcastle-Upon-Tyne
Postal Code
NE18QH
Country Name
United Kingdom
Street Address
Civic Centre

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Newcastle City Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Marta Rzepecki
Organisation 2
Id
GB-FTS-37415
Name
Newcastle City Council

Roles

reviewBody

Address

Locality
Newcastle Upon Tyne
Postal Code
NE1 8QH
Country Name
United Kingdom

Details

Identifier

Legal Name
Newcastle City Council

Contact

Organisation 3
Id
GB-FTS-44810
Name
Newcastle City Council

Roles

buyer

Address

Region
UKC22
Locality
Newcastle Upon Tyne
Postal Code
NE18QH
Country Name
United Kingdom
Street Address
Civic Centre

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Newcastle City Council
No Identifier Rationale
notOnAnyRegister

Contact

Name
Lucy Nicholson
Organisation 4
Id
GB-COH-06251078
Name
Coquet Trust

Roles

supplier

Address

Region
UKC2
Locality
Newcastle-Upon-Tyne
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
06251078
Scheme
GB-COH
Legal Name
Coquet Trust

Contact

Organisation 5
Id
GB-COH-09082389
Name
Creative Support

Roles

supplier

Address

Region
UKC2
Locality
Newcastle-Upon-Tyne
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
09082389
Scheme
GB-COH
Legal Name
Creative Support
Organisation 6
Id
GB-COH-06530286
Name
Lifeways SIL Ltd

Roles

supplier

Address

Region
UKC2
Locality
Newcastle-Upon-Tyne
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
06530286
Scheme
GB-COH
Legal Name
Lifeways SIL Ltd
Organisation 7
Id
GB-COH-09160614
Name
MMAB Consulting

Roles

supplier

Address

Region
UKC2
Locality
Newcastle-Upon-Tyne
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
09160614
Scheme
GB-COH
Legal Name
MMAB Consulting
Organisation 8
Id
GB-COH-11523536
Name
New Vision Care Services Limited

Roles

supplier

Address

Region
UKC2
Locality
Newcastle-Upon-Tyne
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
11523536
Scheme
GB-COH
Legal Name
New Vision Care Services Limited

Award information

Award 1
Id
014165-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-06251078
Name
Coquet Trust
Award 2
Id
014165-2025-2
Status
active

Suppliers

Supplier 1
Id
GB-COH-09082389
Name
Creative Support
Award 3
Id
014165-2025-3
Status
active

Suppliers

Supplier 1
Id
GB-COH-06530286
Name
Lifeways SIL Ltd
Award 4
Id
014165-2025-4
Status
active

Suppliers

Supplier 1
Id
GB-COH-09160614
Name
MMAB Consulting

Related lots

2
Award 5
Id
014165-2025-5
Status
active

Suppliers

Supplier 1
Id
GB-COH-11523536
Name
New Vision Care Services Limited

Contracts and changes

Entry 1
Id
014165-2025-1
Status
active
Award ID
014165-2025-1
Date Signed
7 Apr 2025, 00:00

Value

Amount
2,432,100.8
Currency
GBP
Entry 2
Id
014165-2025-2
Status
active
Award ID
014165-2025-2
Date Signed
7 Apr 2025, 00:00

Value

Amount
2,432,100.8
Currency
GBP
Entry 3
Id
014165-2025-3
Status
active
Award ID
014165-2025-3
Date Signed
7 Apr 2025, 00:00

Value

Amount
2,432,100.8
Currency
GBP
Entry 4
Id
014165-2025-4
Status
active
Award ID
014165-2025-4
Date Signed
7 Apr 2025, 00:00

Value

Amount
2,432,100.8
Currency
GBP
Entry 5
Id
014165-2025-5
Status
active
Award ID
014165-2025-5
Date Signed
7 Apr 2025, 00:00

Value

Amount
2,432,100.8
Currency
GBP

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE18QH · United Kingdom
  • Delivery location · UKC2
  • Delivery location · UKC22

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d42f-2025-04-10T09:46:24+01:00compiled ·