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PROCUREMENT OPPORTUNITY

Concession Contract - Void Utility Management Provider

London Borough of Hackney · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:59.

Opportunity overview

Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Classification

  • CPV65000000 — Public utilities

Lots

  • Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN754656
Status
active
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Bid Opening

Date
20 Feb 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
20 Feb 2025, 12:00

Tender Period

Ends
20 Feb 2025, 12:00

Classification

Id
65000000
Scheme
CPV
Description
Public utilities

Submission terms

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
No
Description
Concession Contract for the provision of a Void Utility Management provider. The procurement of an external company to manage the disconnection and reconnection of residential utility services in Hackney void properties. Hackney Council's Housing Void team is seeking a utility provider that will manage the end to end Void Utility process, dealing with the change of tenancy for its void properties (ending utility services for the outgoing resident, helping resolve outstanding debt issues, onboarding the new resident). The provider will need to upgrade utility meters at all void properties to the latest open protocol smart meters. The Council also seeks a provider that will also provide support to the residents of Hackey, particularly the most vulnerable. The provider will need to demonstrate a different approach to the levying of daily standing charges on its meters, to prevent the build up of utility related debt for residents.

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI41

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-18547
Name
London Borough of Hackney

Roles

buyer

Address

Region
UKI41
Locality
Hackney
Postal Code
E8 1DY
Country Name
United Kingdom
Street Address
Hackney Service Centre, 1 Hillman Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
London Borough of Hackney

Contact

Name
Mr Olatunde Olayiwola
Telephone
+44 2083563000
Organisation 2
Id
GB-FTS-48203
Name
London Borough of Hackney

Roles

reviewBody

Address

Locality
Hackney
Postal Code
E8 1DY
Country Name
United Kingdom

Identifier

Legal Name
London Borough of Hackney

Recorded locations

  • Buyer location · Hackney · UKI41 · E8 1DY · United Kingdom
  • Delivery location · UKI41

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d42e-2025-01-17T12:46:28Zcompiled ·