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PROCUREMENT OPPORTUNITY

Technology Enabled Living Service

London Borough of Hackney · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:53.

Opportunity overview

The Council conducted a series of reviews and market engagement exercises around its current provision of telecare services, through the Pro-Contract Portal, entitled Soft Market Testing for Telecare/Technology Enabled Care (TEC) Services in Hackney (Reference DN 595498). The outcome of this is that the Council is procuring a Technology Enabled Living (TEL) Service that will support vulnerable people and their carers across the Hackney Borough. The Council is seeking expressions of interest from potential bidders capable of delivering a TEL service, comprising equipment, call monitoring, and response service components, through either a lead provider model or as a single bidder able to demonstrate the relevant experience and capability to deliver all three components. Bidders are encouraged to consider working with local SME organisations

Classification

  • CPV85000000 — Health and social work services

Lots

  • As outlined above this is a services and goods requirement to deliver Technology Enabled Living covering the provision of a response service, call monitoring and equipment to vulnerable adults within the borough.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN757776
Status
active
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Tender Period

Ends
31 Jan 2025

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
active
Has Options
No
Has Renewal
Yes
Description
As outlined above this is a services and goods requirement to deliver Technology Enabled Living covering the provision of a response service, call monitoring and equipment to vulnerable adults within the borough.

Renewal

Description
This contract is a six year contract with an initial contract period of three (3) years with three (3) one (1) by one (1) year options to extend.

Contract period

Duration In Days
2,160

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI4

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-18547
Name
London Borough of Hackney

Roles

buyer

Address

Region
UKI4
Locality
Hackney
Postal Code
E8 1DY
Country Name
United Kingdom
Street Address
Hackney Service Centre, 1 Hillman Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
London Borough of Hackney

Contact

Name
Mr Pat Walters
Telephone
+44 2083563000
Organisation 2
Id
GB-FTS-135244
Name
London Borough of Hackney

Roles

reviewBody

Address

Locality
London
Postal Code
E8 9DY
Country Name
United Kingdom

Details

Identifier

Legal Name
London Borough of Hackney

Recorded locations

  • Buyer location · Hackney · UKI4 · E8 1DY · United Kingdom
  • Delivery location · UKI4

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04d099-2025-01-16T14:03:55Zcompiled ·