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PROCUREMENT OPPORTUNITY

Docman7 Support

Business Services Organisation · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:59.

Opportunity overview

GP Practices in Northern Ireland have a document management requirement to process inbound documents from Hospitals relating to a patient sent mostly by Electronic Document Transfer (EDT) but also include paper documents to be scanned. It is essential for every GP Practice to have an easy to use electronic Document Management solution to enable them to quickly capture, file, workflow, view and process hospital letters efficiently. A Document Management system is a vital system in the continued delivery of GMS Services as highlighted in 2023/24 when a document management system could no longer be provided after the migration of 24 GP Practices from Merlok to EMIS Web. This had a significant impact to the everyday functioning and provision of GMS by these GP practices. The practices had an additional resource burden with managing and filing incoming electronic documents without a document management solution. Currently 158 GP Practices use the Docman7 document management system.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Microtech Group LtD

Matched by number
Contract value
£1.6m
Awarded
Not supplied
Contract signed
14 Jan 2025
Award ID
001183-2025-1
Status
active
Identifier
GB-COH SC372953
Location
Kilmarnock, UKM93, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • 116 of the GP Practices use the Vision GP Clinical System and the current Direct Award Contract for Vision includes the provision and the support for Docman7. However, a project is ongoing to commence migrating the Vision GP Practices to EMIS Web with the first migration scheduled on 4th February 2025. It is therefore essential that new arrangements are put in place for the continued provision and support of Docman7 for those Practices migrating to EMIS Web 42 of the GP Practices use EMIS Web GP Clinical System and the provision and support for Docman7 is currently provided by Microtech (via Insight Direct UK as a prime on the Crown Commercial Services TS3 Framework ) until 31 March 2025 and it is essential that this service provision is continued preferably procured directly from Microtech.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DAC13195
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Negotiated without publication of a contract notice
Why this procedure was chosen
The Docman7 document management system is owned by Advanced but they no longer provide first line support for Docman7 as they only offer their Docman10 product. Docman7 will be withdrawn from the market by Advanced on 30th June 2027. It is not currently possible to procure Docman10 because it is not listed as a product on any frameworks available to HSCNI. There is no possibility of awarding a DAC for Docman10 because HSCNI are planning a regional procurement exercise in 2025/26 via TFA2 with the intention of awarding a contract for a single document management system for all GP Practices. Therefore this DAC is an interim arrangement for the continued provision of DocMan7 until a TFA2 contract is awarded through the regional procurement. Because Advanced have confirmed that the Docman7 will be withdrawn from the market in June 2027, it is not possible for Docman7 to be included on a bid for the regional procurement. Cegedim currently provide and support Docman7 as part of the Direct Award Contract for the provision of the Vision GP Clinical System to 116 practices and initially when those practices migrate to EMIS Web that same contract would provide support for Docman 7 for these practices. But now with the recent news that INPS (the Clinical System Supplier for Vision) has gone into administration, that contractual route is no longer an option and an alternative contractual route for the provision and support of Docman 7 to these migrating practice is required., Microtech are the sole supplier who can provide this service to EMIS Web Practices. Microtech developed the EDT Hub used to facilitate Electronic Document Transfer (EDT) to Docman 7 from Hospitals via IUVO and are the only supplier to can provided this. Advanced use Docman Connect for EDT but this only works with Docman10

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Id
D_TECHNICAL
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Has Options
No
Description
116 of the GP Practices use the Vision GP Clinical System and the current Direct Award Contract for Vision includes the provision and the support for Docman7. However, a project is ongoing to commence migrating the Vision GP Practices to EMIS Web with the first migration scheduled on 4th February 2025. It is therefore essential that new arrangements are put in place for the continued provision and support of Docman7 for those Practices migrating to EMIS Web 42 of the GP Practices use EMIS Web GP Clinical System and the provision and support for Docman7 is currently provided by Microtech (via Insight Direct UK as a prime on the Crown Commercial Services TS3 Framework ) until 31 March 2025 and it is essential that this service provision is continued preferably procured directly from Microtech.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKN

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-134934
Name
Business Services Organisation

Roles

buyer

Address

Region
UKN06
Locality
BELFAST
Postal Code
BT28DQ
Country Name
United Kingdom
Street Address
2 FRANKLIN STREET

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
Business Services Organisation
No Identifier Rationale
notOnAnyRegister

Contact

Name
Catherine Fegan
Telephone
+44 2895362561
Organisation 2
Id
GB-COH-SC372953
Name
Microtech Group LtD

Roles

supplier

Address

Region
UKM93
Locality
Kilmarnock
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
SC372953
Scheme
GB-COH
Legal Name
Microtech Group LtD
Organisation 3
Id
GB-FTS-2603
Name
Business Services Organisation

Roles

reviewBody

Address

Locality
Belfast
Country Name
United Kingdom

Identifier

Legal Name
Business Services Organisation

Award information

Award 1
Id
001183-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-SC372953
Name
Microtech Group LtD

Related lots

1

Contracts and changes

Entry 1
Id
001183-2025-1
Status
active
Award ID
001183-2025-1
Date Signed
14 Jan 2025, 00:00

Value

Amount
1,603,420
Currency
GBP

Recorded locations

  • Buyer location · BELFAST · UKN06 · BT28DQ · United Kingdom
  • Delivery location · UKN

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04cfe0-2025-01-14T13:32:20Zcompiled ·