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PROCUREMENT OPPORTUNITY

HAC6055: Mental Health Supported Living Services

Tower Hamlets · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:48.

Opportunity overview

London Borough of Tower Hamlets are seeking to provide supported accommodation to 29 residents with serious mental illness. The services will have a strong focus on supporting service users with their journey towards recovery and independence, providing support that is tailored and flexible and delivered in accordance with individual’s needs. Services will be provided as part of the Authorities duties under the Care Act. Initial contract three years beginning 01/07/2025, with the option to extend for a further 1 year.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£1.6m
Awarded
Not supplied
Contract signed
11 Jun 2025
Award ID
038159-2025-HAC6055-1
Status
active
Location
London, UKI, E2 6HD, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act. The emphasis of this service is on preparing individuals to move on to independence. The support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with needs of users. The future contract service will help achieve the Tower Hamlets Health and Well-being Board’s vision for improving outcomes for people with mental health problems in the borough. Additional outcomes for this service include: - Enhancing the strengths and resilience of service users through therapeutic risk-taking to promote personal recovery Maintaining individuals’ growth and recovery Treating disability with respect, promoting social inclusion, and reducing stigma Improving users’ holistic quality of life Enhancing life-skills and supported users into long term independence.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN755889
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
14 Feb 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
14 Feb 2025, 12:00

Tender Period

Ends
14 Feb 2025, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act. The emphasis of this service is on preparing individuals to move on to independence. The support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with needs of users. The future contract service will help achieve the Tower Hamlets Health and Well-being Board’s vision for improving outcomes for people with mental health problems in the borough. Additional outcomes for this service include: - Enhancing the strengths and resilience of service users through therapeutic risk-taking to promote personal recovery Maintaining individuals’ growth and recovery Treating disability with respect, promoting social inclusion, and reducing stigma Improving users’ holistic quality of life Enhancing life-skills and supported users into long term independence.

Options

Description
Initial period of three years with the option to extend for a further one year

Award criteria

Criteria

Criterion 1
Name
cost
Type
quality
Description
0
Criterion 2
Name
cost is not the only award criterion
Type
cost
Description
0

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Electronic Catalogue Policy
required

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKI

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-99595
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
E1 1BJ
Country Name
United Kingdom
Street Address
New Town Hall, 160 Whitechapel Road London

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Ms Morgan Hughes
Telephone
+44 2073644099
Organisation 2
Id
GB-FTS-726
Name
High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
The Strand

Identifier

Legal Name
High Court of England and Wales
Organisation 3
Id
GB-FTS-153733
Name
Providence Row Housing Association

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
E2 6HD
Country Name
United Kingdom
Street Address
15a Kelsey Street

Details

Scale
sme

Identifier

Legal Name
Providence Row Housing Association

Award information

Award 1
Id
038159-2025-HAC6055-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-153733
Name
Providence Row Housing Association

Related lots

1

Contracts and changes

Entry 1
Id
038159-2025-HAC6055-1
Status
active
Award ID
038159-2025-HAC6055-1
Date Signed
12 Jun 2025, 00:00

Value

Amount
1,628,104
Currency
GBP

Recorded locations

  • Buyer location · London · UKI · E1 1BJ · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04cefb-2025-07-08T11:17:17+01:00compiled ·