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PROCUREMENT OPPORTUNITY

Support for Delivering Safety Communications for MHRA

MHRA · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:47.

Opportunity overview

The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

HSJ Information LTD.

Matched by exact name
Contract value
£375k
Awarded
Not supplied
Contract signed
29 Apr 2025
Award ID
027345-2025-1
Status
active
Identifier
02530185
Location
London, UK, E1 8FA, United Kingdom

Classification

  • CPV79342000 — Marketing services
  • CPV72320000 — Database services

Lots

  • Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)’s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. <br/><br/>The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.£200k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C347161
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.2.7.4

New Value

Text
16 March 2028

Old Value

Text
16 March 2031
Entry 2

Where

Section
II.2.7.5

New Value

Text
Yes

Old Value

Text
No

Bid Opening

Date
11 Feb 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
11 Feb 2025, 12:00

Tender Period

Ends
11 Feb 2025, 12:00

Communication

Classification

Id
79342000
Scheme
CPV
Description
Marketing services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
60

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)’s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. <br/><br/>The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.

Value

Amount
200,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Suitability of Supplier and Subcontractors and Demonstration of Understanding
Type
quality
Description
12
Criterion 2
Name
Relevance of Capability and Methodology
Type
quality
Description
32
Criterion 3
Name
Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements
Type
quality
Description
11
Criterion 4
Name
Assurances on Information Security and Data Protection
Type
quality
Description
10
Criterion 5
Name
Social Value
Type
quality
Description
10
Criterion 6
Name
Price
Type
cost
Description
25

Contract period

Ends
16 Mar 2031, 23:59
Starts
17 Mar 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
UK

Delivery locations

Entry 1
Region
UK
Entry 2
Region
UK

Additional Classifications

Entry 1
Id
72320000
Scheme
CPV
Description
Database services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-16745
Name
MHRA

Roles

buyer

Address

Region
UKI31
Locality
London
Postal Code
E14 4PU
Country Name
United Kingdom
Street Address
10 South Colonnade, Canary Wharf

Details

Classifications

Entry 1
Id
MINISTRY
Scheme
TED_CA_TYPE
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
MHRA

Contact

Name
Purchasing
Organisation 2
Id
GB-FTS-9601
Name
MHRA

Roles

reviewBody
mediationBody
reviewContactPoint

Address

Locality
London
Postal Code
E14 4PU
Country Name
United Kingdom
Street Address
10 South Colonnade

Details

Identifier

Legal Name
MHRA
Organisation 3
Id
GB-FTS-134746
Name
MHRA

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
E14 4PU
Country Name
United Kingdom
Street Address
10 South Colonnade

Details

Identifier

Id
MHRA
Legal Name
MHRA

Contact

Name
Purchasing
Organisation 4
Id
GB-FTS-149254
Name
HSJ Information LTD.

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
E1 8FA
Country Name
United Kingdom
Street Address
5th Floor, Aldgate Tower, 2 Leman Street

Details

Scale
sme

Identifier

Id
02530185
Legal Name
HSJ Information LTD.

Contact

Telephone
+44 1268495600

Award information

Award 1
Id
027345-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-149254
Name
HSJ Information LTD.

Related lots

1

Contracts and changes

Entry 1
Id
027345-2025-1
Status
active
Award ID
027345-2025-1
Date Signed
30 Apr 2025, 00:00

Value

Amount
375,000
Currency
GBP

Recorded locations

  • Buyer location · London · UKI31 · E14 4PU · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ced9-2025-05-24T20:41:54+01:00compiled ·