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PROCUREMENT OPPORTUNITY

Whole Family Support Framework (Re-Opening 2025)

East Ayrshire Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:39.

Opportunity overview

The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families’ needs within each providers’ area of expertise.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

East Ayrshire Carers Centre

Match pending…
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 5 awarded suppliers
Award ID
015035-2025-1
Status
active
Location
Cumnock, UKM93, KA18 1PG, United Kingdom

Kooth Digital Health Limited

Matched by exact name
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 5 awarded suppliers
Award ID
015035-2025-1
Status
active
Location
London, UK, W2 1AY, United Kingdom

Mind Of My Own Ltd

Match pending…
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 5 awarded suppliers
Award ID
015035-2025-1
Status
active
Location
London, UK, W1S 4AP, United Kingdom

Neighbourhood Networks

Matched by exact name
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 5 awarded suppliers
Award ID
015035-2025-1
Status
active
Location
Glasgow, UKM82, G51 2JA, United Kingdom

UCAN Learn.Work.Live

Match pending…
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 5 awarded suppliers
Award ID
015035-2025-1
Status
active
Location
Kilmarnock, UKM93, KA1 4HE, United Kingdom

Includem

Match pending…
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 2 awarded suppliers
Award ID
015035-2025-2
Status
active
Location
Glasgow, UKM, G51 1PR, United Kingdom

Kooth Digital Health Limited

Matched by exact name
Shared contract value
£2m
Awarded
Not supplied
Contract signed
18 Mar 2025
Suppliers
One of 2 awarded suppliers
Award ID
015035-2025-2
Status
active
Location
London, UK, W2 1AY, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV79411100 — Business development consultancy services

Lots

  • Children & Young People’s Mental Health & Wellbeing ServicesValue not stated
  • Specialist & Therapeutic Support ServicesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PS/24/18
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
11 Feb 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999

Recurrence

Description
Yes, subject to further funding. Retender in 2 or 3 years.

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
9,999,999

Expected award period

Starts
11 Feb 2025, 12:00

Tender Period

Ends
11 Feb 2025, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
3
Title
Children & Young People’s Mental Health & Wellbeing Services
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Lot 3 - Children & Young People’s Mental Health & Wellbeing Services The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families’ needs within each providers’ area of expertise.

Renewal

Description
2 x 1 one year extensions

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Contract period

Duration In Days
360

Submission terms

Variant Policy
notAllowed
Entry 2
Id
4
Title
Specialist & Therapeutic Support Services
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Lot 4 – Specialist & Therapeutic Support Services The service will work with each of the six HEART (Help Everyone at The Right Time) areas to identify and support children and families in need of support at the earliest possible point. The aim is to prevent, mitigate and recover from the challenges they are experiencing by recognizing and building on family strengths. The service will provide direct early family focused support to achieve more consistency in identifying and responding to families’ needs within each providers’ area of expertise.

Renewal

Description
2 x 1 year extensions

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Contract period

Duration In Days
360

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKM93
Entry 2
Region
UKM93

Additional Classifications

Entry 1
Id
79411100
Scheme
CPV
Description
Business development consultancy services
Item 2
Id
4
Related Lot
4

Delivery locations

Entry 1
Region
UKM93
Entry 2
Region
UKM93

Additional Classifications

Entry 1
Id
79411100
Scheme
CPV
Description
Business development consultancy services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-2556
Name
East Ayrshire Council

Roles

buyer

Address

Region
UKM93
Locality
Kilmarnock
Postal Code
KA3 7BU
Country Name
United Kingdom
Street Address
Corporate Procurement Team, London Road HQ

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
East Ayrshire Council

Contact

Telephone
+44 1563576000
Organisation 2
Id
GB-FTS-50505
Name
Kilmarnock Sheriff Court

Roles

reviewBody

Address

Locality
Kilmarnock
Country Name
United Kingdom
Street Address
St Marnock Street

Identifier

Legal Name
Kilmarnock Sheriff Court
Organisation 3
Id
GB-FTS-98215
Name
East Ayrshire Carers Centre

Roles

supplier

Address

Region
UKM93
Locality
Cumnock
Postal Code
KA18 1PG
Country Name
United Kingdom
Street Address
39 Barrhill Road

Details

Scale
sme

Identifier

Legal Name
East Ayrshire Carers Centre
Organisation 4
Id
GB-FTS-144109
Name
Includem

Roles

supplier

Address

Region
UKM
Locality
Glasgow
Postal Code
G51 1PR
Country Name
United Kingdom
Street Address
Unit 6000 Academy Park , Gower Street

Details

Scale
sme

Identifier

Legal Name
Includem
Organisation 5
Id
GB-FTS-61671
Name
Mind Of My Own Ltd

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
W1S 4AP
Country Name
United Kingdom
Street Address
24 Old Bond Street

Details

Scale
sme

Identifier

Legal Name
Mind Of My Own Ltd
Organisation 6
Id
GB-FTS-50960
Name
Kooth Digital Health Limited

Roles

supplier

Address

Region
UK
Locality
London
Postal Code
W2 1AY
Country Name
United Kingdom
Street Address
5 Merchant Square

Details

Scale
large

Identifier

Legal Name
Kooth Digital Health Limited
Organisation 7
Id
GB-FTS-144110
Name
Neighbourhood Networks

Roles

supplier

Address

Region
UKM82
Locality
Glasgow
Postal Code
G51 2JA
Country Name
United Kingdom
Street Address
Pavilion 5A Moorpark Court , 25 Dava Street

Details

Scale
sme

Identifier

Legal Name
Neighbourhood Networks
Organisation 8
Id
GB-FTS-143532
Name
UCAN Learn.Work.Live

Roles

supplier

Address

Region
UKM93
Locality
Kilmarnock
Postal Code
KA1 4HE
Country Name
United Kingdom
Street Address
5 Willock Street

Details

Scale
sme

Identifier

Legal Name
UCAN Learn.Work.Live
Organisation 9
Id
GB-FTS-6324
Name
Kilmarnock Sheriff Court

Roles

reviewBody

Address

Locality
Kilmarnock
Postal Code
KA1 1ED
Country Name
United Kingdom
Street Address
St Marnock Street

Identifier

Legal Name
Kilmarnock Sheriff Court

Award information

Award 1
Id
015035-2025-1
Title
Children & Young People’s Mental Health & Wellbeing Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-98215
Name
East Ayrshire Carers Centre
Supplier 2
Id
GB-FTS-61671
Name
Mind Of My Own Ltd
Supplier 3
Id
GB-FTS-50960
Name
Kooth Digital Health Limited
Supplier 4
Id
GB-FTS-144110
Name
Neighbourhood Networks
Supplier 5
Id
GB-FTS-143532
Name
UCAN Learn.Work.Live

Related lots

3
Award 2
Id
015035-2025-2
Title
Specialist & Therapeutic Support Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-144109
Name
Includem
Supplier 2
Id
GB-FTS-50960
Name
Kooth Digital Health Limited

Related lots

4

Contracts and changes

Entry 1
Id
015035-2025-1
Title
Children & Young People’s Mental Health & Wellbeing Services
Status
active
Award ID
015035-2025-1
Date Signed
18 Mar 2025, 00:00

Value

Amount
2,000,000
Currency
GBP
Entry 2
Id
015035-2025-2
Title
Specialist & Therapeutic Support Services
Status
active
Award ID
015035-2025-2
Date Signed
18 Mar 2025, 00:00

Value

Amount
2,000,000
Currency
GBP

Recorded locations

  • Buyer location · Kilmarnock · UKM93 · KA3 7BU · United Kingdom
  • Delivery location · UKM93

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ce8c-2025-04-14T15:37:30+01:00compiled ·