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PROCUREMENT OPPORTUNITY

DoJ Face to Face Interpretation Service (for non-English speakers)

Department of Justice · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:37.

Opportunity overview

The Department of Justice (DOJ) seeks to establish a Contract for the provision of Face to Face Interpreting at locations throughout Northern Ireland. The provision of these services is essential to ensuring that the Criminal Justice Organisations (CJOs) can deliver a professional and progressive service to all those who enter the criminal justice system - including those who come before the civil, family or coroners’ courts, or who use tribunal proceedings administered by the Northern Ireland Courts and Tribunals Service (NICTS). The main users of the contract will be: • Police Service of Northern Ireland (PSNI) • Northern Ireland Courts and Tribunals Service (NICTS) • Public Prosecution Service (PPS) • Probation Service of Northern Ireland (PBNI) • Legal Services Agency (LSANI) In addition to the five main users listed above, this contract may also be used by the following CJOs in Northern Ireland who are associated with and party to this contract: • The Northern Ireland Prison Service (NIPS) • The Youth Justice Agency • Police Ombudsman for Northern Ireland • Northern Ireland Prisoner Ombudsman • The Department of Justice • Compensation Services Agency • Victim Support • Police Rehabilitation and Retraining Trust • Northern Ireland Policing Board The DOJ requires Contractors to provide comprehensive spoken language interpreting services to fulfil the current and evolving needs of the CJOs signed up to this contract. The Contractors must be able to provide interpreting services through qualified and experienced personnel for a wide range of languages. The Contractors must provide face to face interpreting services 24 hours a day, 365 days a year. The Contractors must be able to provide interpreting services at premises located across Northern Ireland.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Shared contract value
£6.5m
Awarded
Not supplied
Contract signed
14 Apr 2025
Suppliers
One of 2 awarded suppliers
Award ID
018019-2025-1-1
Status
active
Location
Information withheld for security reasons, UK, BT13 2JF, United Kingdom
Shared contract value
£6.5m
Awarded
Not supplied
Contract signed
14 Apr 2025
Suppliers
One of 2 awarded suppliers
Award ID
018019-2025-1-1
Status
active
Location
Information withheld for security reasons, UK, United Kingdom

Classification

  • CPV79540000 — Interpretation services

Lots

  • The Department of Justice (DOJ) seeks to establish a Contract for the provision of Face to Face Interpreting at locations throughout Northern Ireland. The provision of these services is essential to ensuring that the Criminal Justice Organisations (CJOs) can deliver a professional and progressive service to all those who enter the criminal justice system - including those who come before the civil, family or coroners’ courts, or who use tribunal proceedings administered by the Northern Ireland Courts and Tribunals Service (NICTS). The main users of the contract will be: • Police Service of Northern Ireland (PSNI) • Northern Ireland Courts and Tribunals Service (NICTS) • Public Prosecution Service (PPS) • Probation Service of Northern Ireland (PBNI) • Legal Services Agency (LSANI) In addition to the five main users listed above, this contract may also be used by the following CJOs in Northern Ireland who are associated with and party to this contract: • The Northern Ireland Prison Service (NIPS) • The Youth Justice Agency • Police Ombudsman for Northern Ireland • Northern Ireland Prisoner Ombudsman • The Department of Justice • Compensation Services Agency • Victim Support • Police Rehabilitation and Retraining Trust • Northern Ireland Policing Board The DOJ requires Contractors to provide comprehensive spoken language interpreting services to fulfil the current and evolving needs of the CJOs signed up to this contract. The Contractors must be able to provide interpreting services through qualified and experienced personnel for a wide range of languages. The Contractors must provide face to face interpreting services 24 hours a day, 365 days a year. The Contractors must be able to provide interpreting services at premises located across Northern Ireland.£6.5m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04cd39
Status
complete
Has Recurrence
Yes
Review Details
CPD complied with the Public Contracts Regulations 2015 (as amended), and incorporated a standstill period at the point information on the awards of the contracts was communicated to tenderers. Those. notifications provided full information on the award decision. This provided time for unsuccessful tenderers to challenge the award. decision before the contracts were entered into.
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
3 Feb 2025, 15:30

Legal basis

Id
32014L0024
Scheme
CELEX

Recurrence

Description
CPD and client bodies would anticipate the next tender competition would be advertised around summer 2029

Expected award period

Starts
3 Feb 2025, 15:30

Tender Period

Ends
3 Feb 2025, 15:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
79540000
Scheme
CPV
Description
Interpretation services

Submission terms

Languages

en

Bid Validity Period

Ends
4 May 2025, 23:59

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
The Department of Justice (DOJ) seeks to establish a Contract for the provision of Face to Face Interpreting at locations throughout Northern Ireland. The provision of these services is essential to ensuring that the Criminal Justice Organisations (CJOs) can deliver a professional and progressive service to all those who enter the criminal justice system - including those who come before the civil, family or coroners’ courts, or who use tribunal proceedings administered by the Northern Ireland Courts and Tribunals Service (NICTS). The main users of the contract will be: • Police Service of Northern Ireland (PSNI) • Northern Ireland Courts and Tribunals Service (NICTS) • Public Prosecution Service (PPS) • Probation Service of Northern Ireland (PBNI) • Legal Services Agency (LSANI) In addition to the five main users listed above, this contract may also be used by the following CJOs in Northern Ireland who are associated with and party to this contract: • The Northern Ireland Prison Service (NIPS) • The Youth Justice Agency • Police Ombudsman for Northern Ireland • Northern Ireland Prisoner Ombudsman • The Department of Justice • Compensation Services Agency • Victim Support • Police Rehabilitation and Retraining Trust • Northern Ireland Policing Board The DOJ requires Contractors to provide comprehensive spoken language interpreting services to fulfil the current and evolving needs of the CJOs signed up to this contract. The Contractors must be able to provide interpreting services through qualified and experienced personnel for a wide range of languages. The Contractors must provide face to face interpreting services 24 hours a day, 365 days a year. The Contractors must be able to provide interpreting services at premises located across Northern Ireland.

Value

Amount
6,500,000
Currency
GBP

Options

Description
The contract is for an initial period of 3 years with one option to extend for a further period of up to 2 years.

Award criteria

Criteria

Criterion 1
Name
AC1 Recruitment, Selection, Monitoring, Vetting and Training
Type
quality
Description
21
Criterion 2
Name
AC2 Service Delivery
Type
quality
Description
21
Criterion 3
Name
AC3 Contract Management
Type
quality
Description
18
Criterion 4
Name
AC4 Social Value - Indication 4.2
Type
quality
Description
10
Criterion 5
Type
price
Description
30

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
As required throughout Justice sector-related locations throughout Northern Ireland.

Delivery locations

Entry 1
Region
UKN
Entry 2
Region
UKN

Additional Classifications

Entry 1
Id
79540000
Scheme
CPV
Description
Interpretation services

Published documents

Entry 1
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-86197
Name
Department of Justice

Roles

buyer

Address

Region
UK
Locality
BELFAST
Postal Code
BT3 9ED
Country Name
United Kingdom
Street Address
c/o Construction and Procurement Delivery, 303 Airport Road West

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Department of Justice

Contact

Organisation 2
Id
GB-FTS-130478
Name
Police Service of Northern Ireland

Roles

buyer

Address

Region
UK
Locality
Belfast
Postal Code
BT3 9ED
Country Name
United Kingdom
Street Address
c/o Construction Procurement Delivery, Clare House, 303 Airport Road West

Details

Identifier

Legal Name
Police Service of Northern Ireland

Contact

Organisation 3
Id
GB-FTS-133863
Name
Police Ombudsman Northern Ireland

Roles

buyer

Address

Region
UK
Locality
Belfast
Postal Code
BT3 9ED
Country Name
United Kingdom
Street Address
c/o Construction Procurement Delivery, Clare House, 303 Airport Road West

Details

Identifier

Legal Name
Police Ombudsman Northern Ireland

Contact

Organisation 4
Id
GB-FTS-21775
Name
The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued.

Roles

reviewBody

Address

Locality
N/A
Country Name
United Kingdom

Identifier

Legal Name
The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued.
Organisation 5
Id
GB-FTS-145697
Name
Information withheld for security reasons

Roles

supplier

Address

Region
UK
Locality
Information withheld for security reasons
Postal Code
BT13 2JF
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Information withheld for security reasons

Contact

Organisation 6
Id
GB-FTS-3219
Name
Information withheld for security reasons

Roles

supplier

Address

Region
UK
Locality
Information withheld for security reasons
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Information withheld for security reasons

Contact

Organisation 7
Id
GB-FTS-22455
Name
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.

Roles

reviewBody

Address

Locality
N/A
Country Name
United Kingdom

Identifier

Legal Name
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.

Award information

Award 1
Id
018019-2025-1-1
Title
Contract
Status
active

Suppliers

Supplier 1
Id
GB-FTS-145697
Name
Information withheld for security reasons
Supplier 2
Id
GB-FTS-3219
Name
Information withheld for security reasons

Related lots

1

Contracts and changes

Entry 1
Id
018019-2025-1-1
Title
Contract
Status
active
Award ID
018019-2025-1-1
Date Signed
15 Apr 2025, 00:00

Value

Amount
6,500,000
Currency
GBP

Recorded locations

  • Buyer location · BELFAST · UK · BT3 9ED · United Kingdom
  • Delivery location · UKN

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04cd39-2025-04-30T14:03:48+01:00compiled ·