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PROCUREMENT OPPORTUNITY

Crisis Cafe Hestia - Hestia Housing and Support - C327449

NHS North Central London Integrated Care Board · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:33.

Opportunity overview

Part of Recovery Pathway - Mental Health<br/>Psychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.<br/>The Crisis Café Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. The service will be available to NCL residents or people not resident in the borough but who are registered with NCL GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Hestia Housing and Support

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
20 Dec 2024
Award ID
041425-2024-1
Status
active
Identifier
02020165
Location
London, UKI31, SE1 1LB, United Kingdom

Classification

  • CPV85121270 — Psychiatrist or psychologist services

Lots

  • Online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups e.g. care leaver; SEND; (for Camden and Islington) with a free, safe and secure means of accessing support from a professional team of qualified counsellors.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C327449
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 8 January 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
VI.3

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 08/01/2025The lifetime value of the contract is £120,000The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2025.

Old Value

Text
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 3 January 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to nclicb.nclcontractqueries@nhs.net• The decision to award the contract was made by the Chief Strategy & Population Health Officer.• No declarations of actual, or potential interests by those officers involved in this decision.• The incumbent provider has delivered the key criteria 1 of Quality and Innovation with a value of 27% by achieving the contractual KPIs, Key criteria 2 of value with a value of 16% by providing a service that is value for money compared to other providers, Key criteria 3 of Integration, collaboration and service sustainability with a value of 16% by collaborative working within the local system, Key criteria 4 of improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities and Key criteria 5 of Social Value with a value of 5%.
Entry 2
Id
4

Unstructured Changes

Entry 1

Where

Section
VI.3

New Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 08/01/2025The lifetime value of the contract is £120,000The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2026.

Old Value

Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 08/01/2025The lifetime value of the contract is £120,000The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2025.
Entry 3
Id
5

Unstructured Changes

Entry 1

Where

Section
II.1.4.1

New Value

Text
Part of Recovery Pathway - Mental HealthPsychologically informed crisis intervention services for Mental Health. Delivered as part of an integrated crisis pathway with NHS services.The Crisis Café Service will help people in crisis by offering a range of interventions that support better self-management of their symptoms and reduced distress in a safe and appropriate environment. The service will be available to NCL residents or people not resident in the borough but who are registered with NCL GP surgery, aged 18+. This will include people with a formal mental health diagnosis and those who self-identify as experiencing a mental health crisis.

Old Value

Text
Online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups e.g. care leaver; SEND; (for Camden and Islington) with a free, safe and secure means of accessing support from a professional team of qualified counsellors.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85121270
Scheme
CPV
Description
Psychiatrist or psychologist services

Procedure reasons

Entry 1
Id
D_REPETITION_EXISTING
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups e.g. care leaver; SEND; (for Camden and Islington) with a free, safe and secure means of accessing support from a professional team of qualified counsellors.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Service delivered in London Boroughs of Islington and Camden

Delivery locations

Entry 1
Region
UKI43

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-96566
Name
NHS North Central London Integrated Care Board

Roles

buyer

Address

Region
UKI41
Locality
London
Postal Code
N1 1TH
Country Name
United Kingdom
Street Address
Laycock PDC, Laycock Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Legal Name
NHS North Central London Integrated Care Board

Contact

Organisation 2
Id
GB-FTS-133597
Name
Hestia Housing and Support

Roles

supplier

Address

Region
UKI31
Locality
London
Postal Code
SE1 1LB
Country Name
United Kingdom
Street Address
Beaufort House, 15 St Botolph St, London EC3A 7BB

Details

Scale
sme

Identifier

Id
02020165
Legal Name
Hestia Housing and Support

Contact

Telephone
+44 2073783100
Organisation 3
Id
GB-FTS-128716
Name
NHS London Commercial Hub

Roles

reviewBody

Address

Locality
London
Postal Code
E15 1DA
Country Name
United Kingdom
Street Address
UNEX Tower 5 Station Street

Identifier

Legal Name
NHS London Commercial Hub

Award information

Award 1
Id
041425-2024-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-133597
Name
Hestia Housing and Support

Related lots

1

Contracts and changes

Entry 1
Id
041425-2024-1
Status
active
Award ID
041425-2024-1
Date Signed
20 Dec 2024, 00:00

Recorded locations

  • Buyer location · London · UKI41 · N1 1TH · United Kingdom
  • Delivery location · UKI43

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04ccad-2025-05-13T14:33:15+01:00compiled ·