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PROCUREMENT OPPORTUNITY

HH108-27-HB Adult Social Care Commissioning Flexible Framework

NHS Highland · tender

Tender information last checkedLast checked 2 Oct 2026, 11:06.

Opportunity overview

NHS Highland, acting as the Lead Agency for Integrated Health and Social Care for Adults on behalf of the Highland Health and Social Care Partnership (HHSCP), is reopening its established Flexible Framework Agreement for the provision of Adult Social Care Services across the Highland Council area. This framework reopening will allow: existing framework providers to apply for admission to additional service lots; and potential new providers to apply for admission to the flexible framework. The services covered by the framework are: Lot 1: Care at Home Services Sub Lot 1A: Care at Home Sub Lot 1B: Enhanced Responder Service Sub Lot 1C: Specialist Overnight Service Lot 2: Residential and Nursing Care Home Placements Lot 3: Registered Day Care Services Lot 4: Supported Living Services Sub Lot 4A: Supported Living Sub Lot 4B: Housing Support Sub Lot 4C: Home-Based Respite Sub Lot 4D: Waking Night Responder Service New Contracts awarded under this existing flexible framework are expected to commence on 1 July 2027. Admission to the flexible framework does not guarantee the award of any contract, nor any minimum volume or value of business to providers.

Classification

  • CPV85000000 — Health and social work services
  • CPV85144100 — Residential nursing care services
  • CPV85312100 — Daycare services
  • CPV98000000 — Other community, social and personal services

Lots

  • Care at Home£140m
  • Residential and Nursing Care Home Placements£595m
  • Registered Day Care£16m
  • Supported Living£460m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
14824
Status
active
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Procedure involving negotiations
Award Criteria Details
Applications will be assessed using the SPD. Applicants meeting the selection criteria and minimum requirements will be admitted to the relevant lot(s). The Flexible Framework will run for 10 years, with new providers able to join and existing providers able to apply for additional lots at reopening points. Individual call-offs may be for shorter periods and subject to review/extension. No guarantee is given as to the volume or value of services awarded.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85000000
Description
Health and social work services

Lot Details

Award Criteria Details
Any combination of Lots 1, 2, 3 and 4 - Including Sub Lots.

Submission Method

electronicSubmission

Other Requirements

Reduction Criteria
Participation is open to existing providers seeking admission to additional lots, and new providers seeking admission to the flexible framework. Applicants must meet the minimum selection criteria and requirements set out in the procurement documents for their chosen Lot(s). Admission to the flexible framework does not guarantee the award of any contract or any minimum volume or value of business.

Techniques

Has Framework Agreement
Yes

Framework Agreement

Period Rationale
The services covered by this procurement fall within Schedule 3 of the Public Contracts (Scotland) Regulations 2015 and are subject to the Light Touch Regime. The Flexible Framework will permit the periodic admission of new providers and the admission of existing providers to additional lots throughout its duration of 10 years.

Procedure

Tender Period

Ends
31 Dec 2026, 12:00

Submission terms

Languages

en

Lots and requirements

Entry 1
Id
1
Title
Care at Home
Description
Lot 1: Care at Home Services Sub Lot 1A - Care at Home Provision of personal care and support services to adults living in their own homes, enabling individuals to maintain independence, achieve agreed outcomes and remain safely within their local community. Sub Lot 1B - Enhanced Responder Service A rapid, responsive and flexible short-term service supporting adults living in the community and individuals requiring support following hospital discharge. The service aims to facilitate timely discharge, reduce delays within the health and social care system, improve patient flow and support people to remain safely in their own homes pending longer-term care arrangements. Sub Lot 1C - Specialist Overnight Service A specialist overnight care service providing planned and responsive night-time support. Services may include personal care, continence support, welfare checks, reassurance visits, sitting services and urgent response interventions. The service supports individuals and carers to remain safely at home and seeks to avoid unnecessary hospital admissions whilst facilitating discharge where overnight support is required.
Status
active

Value

Amount
140,000,000
Currency
GBP
Entry 2
Id
2
Title
Residential and Nursing Care Home Placements
Description
Lot 2 Residential and Nursing Care Home Placements Provision of residential and nursing care home placements for adults who require accommodation and care within a regulated residential or nursing care setting. Providers must have access to and operate from appropriately registered care home premises capable of delivering residential care, nursing care, or both, in accordance with Care Inspectorate registration requirements.
Status
active

Value

Amount
595,000,000
Currency
GBP
Entry 3
Id
3
Title
Registered Day Care
Description
Lot 3 Registered Day Care Provision of registered day care services delivering social, wellbeing, support and community-based opportunities for adults who require structured daytime support. Providers must have access to and operate from appropriately registered premises suitable for the delivery of day care services in accordance with Care Inspectorate registration requirements.
Status
active

Value

Amount
16,000,000
Currency
GBP
Entry 4
Id
4
Title
Supported Living
Description
Lot 4: Supported Living Services Sub Lot 4A - Supported Living Provision of person-centred support enabling adults to live independently within their own tenancy or accommodation whilst achieving identified personal outcomes. Sub Lot 4B - Housing Support Provision of housing-related support to help individuals maintain accommodation, develop independent living skills and sustain successful tenancies. Sub Lot 4C - Home Based Respite Provision of respite support services delivered within an individual's home environment to provide planned relief and support to unpaid carers whilst maintaining continuity of care. Sub Lot 4D - Waking Night Responder Service A specialist overnight responder service delivering planned and responsive waking night support to individuals living within community and supported living environments. The service provides overnight monitoring, welfare checks, personal support, emergency response and reassurance to enable individuals to remain safely in their own accommodation and reduce the risk of crisis interventions.
Status
active

Value

Amount
460,000,000
Currency
GBP

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKM6
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85144100
Description
Residential nursing care services

Delivery locations

Entry 1
Region
UKM6
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85312100
Description
Daycare services

Delivery locations

Entry 1
Region
UKM6
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Delivery locations

Entry 1
Region
UKM6

Buyer, suppliers and contacts

Organisation 1
Name
NHS Highland
Id
GB-FTS-6642

Identifier

Legal Name
NHS Highland

Address

Street Address
Assynt House, Beechwood Park
Locality
Inverness
Region
UKM6
Postal Code
IV2 3BW
Country Name
United Kingdom

Contact

Telephone
+44 1463704000

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
MINISTRY
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Inverness Justice Centre
Id
GB-FTS-31626

Identifier

Legal Name
Inverness Justice Centre

Address

Locality
Inverness
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · Inverness · UKM6 · IV2 3BW · United Kingdom
  • Delivery location · UKM6

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 093151-2026tender ·