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PROCUREMENT OPPORTUNITY

Housing Management System

East Lothian Housing Association Ltd · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:33.

Opportunity overview

East Lothian Housing Association is looking for software that can integrate with its MyHome portal, that can allow this integration to be continually developed to ensure it continues on the latest version of this system and has technical support should it have any issues.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Designer Software Ltd

Matched by exact name
Contract value
£280k
Awarded
Not supplied
Contract signed
8 Jan 2025
Award ID
000460-2025-1
Status
active
Location
Milton Keynes, UK, MK5 8FT, United Kingdom

Designer Software Ltd

Matched by exact name
Contract value
£280k
Awarded
Not supplied
Contract signed
23 Dec 2024
Award ID
041397-2024-1
Status
active
Location
Milton Keynes, UK, MK5 8FT, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • East Lothian has bespoke API integrations with its other key IT systems as part of the MyHome offering to deliver key repairs and maintenance services to its tenants. The current MyHome customer portal has been assessed to meet the needs of the business and the organisation does not wish to seek to procure an alternative solution. We are seeking to procure a supplier than can maintain and develop the integration with the MyHome from our Housing Management, Asset and Finance databases.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04cc9d
Status
complete
Review Details
An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contract (Scotland) Regulations 2015 (SSI2015/446) (as amended) may bring proceedings to the Sheriff Court or the Court of Session.
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Competition is absent for technical reasons; and the protection of exclusive rights. ELHA use and rely upon a customer portal called the “MyHome customer portal” which is provided by a supplier called Housing Online. ELHA is procuring a contract for the provision of an HMS software system that must be interoperable, interactive and continue to be developed alongside the MyHome customer portal. ELHA’s external IT consultants have advised that Designer Software has an exclusivity arrangement with Housing Online that includes a clause that allows Designer Software to veto any work that Housing Online might want to do that supports or develops its interactivity with a competitor’s solution. Designer Software also has a significant shareholding in Housing Online and is capable of exercising considerable influence over its management decisions. As a consequence of this, only Designer Software’s HMS solution will continue to be developed to ensure it is interoperable and interactive with the MyHome customer portal, which ELHA must use and is reliant upon. ELHA’s IT external consultants have advised that that there is no reasonable alternative or substitute to contracting with Designer Software due to the exclusivity arrangements and, as there is no reasonable workaround, the absence of competition is not the result of an artificial narrowing down of the parameters of the procurement.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Id
D_PROTECT_RIGHTS
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
East Lothian has bespoke API integrations with its other key IT systems as part of the MyHome offering to deliver key repairs and maintenance services to its tenants. The current MyHome customer portal has been assessed to meet the needs of the business and the organisation does not wish to seek to procure an alternative solution. We are seeking to procure a supplier than can maintain and develop the integration with the MyHome from our Housing Management, Asset and Finance databases.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Type
price
Description
50

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
East Lothian Housing Association Ltd, 18-20 Market Street, Haddington, EH41 3JL

Delivery locations

Entry 1
Region
UKM73
Entry 2
Region
UKM73

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-4894
Name
East Lothian Housing Association Ltd

Roles

buyer

Address

Region
UKM73
Locality
Haddington
Postal Code
EH41 3JL
Country Name
United Kingdom
Street Address
18-20 Market Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
East Lothian Housing Association Ltd

Contact

Name
Gary Alison
Telephone
+44 1620825032
Organisation 2
Id
GB-FTS-133573
Name
Designer Software Ltd

Roles

supplier

Address

Region
UK
Locality
Milton Keynes
Postal Code
MK5 8FT
Country Name
United Kingdom
Street Address
11 Whittle Court, Davy Avenue

Details

Scale
sme

Identifier

Legal Name
Designer Software Ltd

Contact

Telephone
+44 7359373168
Organisation 3
Id
GB-FTS-6246
Name
Edinburgh Sheriff Court

Roles

reviewBody

Address

Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Identifier

Legal Name
Edinburgh Sheriff Court

Contact

Telephone
+44 1312252525

Award information

Award 1
Id
041397-2024-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-133573
Name
Designer Software Ltd

Related lots

1
Award 2
Id
000460-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-133573
Name
Designer Software Ltd

Related lots

1

Contracts and changes

Entry 1
Id
041397-2024-1
Status
active
Award ID
041397-2024-1
Date Signed
23 Dec 2024, 00:00

Value

Amount
280,000
Currency
GBP
Entry 2
Id
000460-2025-1
Status
active
Award ID
000460-2025-1
Date Signed
8 Jan 2025, 00:00

Value

Amount
280,000
Currency
GBP

Recorded locations

  • Buyer location · Haddington · UKM73 · EH41 3JL · United Kingdom
  • Delivery location · UKM73

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04cc9d-2025-01-08T11:20:13Zcompiled ·