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PROCUREMENT OPPORTUNITY

Crown Duty Management System - Support and Maintenance

Cheshire Constabulary on behalf of the Police and Crime Commissioner for Cheshire · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:30.

Opportunity overview

This is a Contract Award Notice Crown DMS is a core system that forms part of the Business Services function. The system is used to record staff attendance and is critical for the Resource Management department to manage planning and deployment of resources. The Crown DMS can only be supported and maintained by Crown as it is their system. The support and maintenance contract is for a period of 3 years (01/02/25 to 31/01/28) plus option to extend for 2+2 years (total 7years). A F15: Voluntary ex ante transparency notice, 024/S 000-040715 was published on 18 December 2024 observing a standstill period.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Crown Computing Limited

Matched by exact name
Contract value
£441.3k
Awarded
Not supplied
Contract signed
30 Jan 2025
Award ID
003362-2025-1-1
Status
active
Location
Amington, Tamworth, UKG24, B77 4RP, United Kingdom

Crown Computing Limited

Matched by exact name
Contract value
£441.3k
Awarded
Not supplied
Contract signed
16 Dec 2024
Award ID
040715-2024-CPA/SPU/2479P-1
Status
active
Identifier
02186297
Location
Tamworth, UKG24, B77 4RP, United Kingdom

Classification

  • CPV72261000 — Software support services

Lots

  • This is a contract award notice. Crown DMS is a core system that forms part of the Business Services function. The system is used to record staff attendance and is critical for the Resource Management department to manage planning and deployment of resources. The Crown DMS can only be supported and maintained by Crown as it is their system. The support and maintenance contract is for a period of 3 years (01/02/25 to 31/01/28) plus option to extend for 2+2 years (total 7years). A F15: Voluntary ex ante transparency notice, 024/S 000-040715 was published on 18 December 2024 observing a standstill period. Additional information: The value shown is for an initial 3 year period plus optional extension periods of 2 x 2 years.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CPA/SPU/2479P
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Crown is the developer and proprietor of the Licences and Support and a contract for support and maintenance can only be supplied by them. The system was originally procured as part of a larger contract, which was subject to an above threshold tender process. Due to changes required in hosting location as part of the move to an on-premise solution, support and maintenance is being sourced directly. Although there are other systems available that provide time recording capabilities, Crown DMS provides us with the capability for our complex operational planning and deployment of resources and builds on the heavy investment already made in the configuration of the Crown DMS so it meets our needs. If we were to move to a new system, it would require significant funding and re-investment to meet these requirements and capabilities, as well as a long period of implementation and dual running of Crown DMS and an alternative DMS. A F15: Voluntary ex ante transparency notice, 024/S 000-040715 was published on 18 December 2024 observing a standstill period.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72261000
Scheme
CPV
Description
Software support services

Procedure reasons

Entry 1
Id
D_TECHNICAL
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
This is a contract award notice. Crown DMS is a core system that forms part of the Business Services function. The system is used to record staff attendance and is critical for the Resource Management department to manage planning and deployment of resources. The Crown DMS can only be supported and maintained by Crown as it is their system. The support and maintenance contract is for a period of 3 years (01/02/25 to 31/01/28) plus option to extend for 2+2 years (total 7years). A F15: Voluntary ex ante transparency notice, 024/S 000-040715 was published on 18 December 2024 observing a standstill period. Additional information: The value shown is for an initial 3 year period plus optional extension periods of 2 x 2 years.

Award criteria

Criteria

Criterion 1
Name
Price only
Type
quality
Description
0
Criterion 2
Type
price
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Winsford. CW7 2UA

Delivery locations

Entry 1
Region
UKD6
Entry 2
Region
UKD6

Additional Classifications

Entry 1
Id
72261000
Scheme
CPV
Description
Software support services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-4494
Name
Cheshire Constabulary on behalf of the Police and Crime Commissioner for Cheshire

Roles

buyer

Address

Region
UKD6
Locality
Winsford, Cheshire
Postal Code
CW7 2UA
Country Name
United Kingdom
Street Address
Headquarters, Clemonds Hey, Oakmere Road,

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Id
N/A
Legal Name
Cheshire Constabulary on behalf of the Police and Crime Commissioner for Cheshire

Contact

Name
Katie Howell
Telephone
+44 01606362063
Organisation 2
Id
GB-FTS-133004
Name
Crown Computing Limited

Roles

supplier

Address

Region
UKG24
Locality
Tamworth
Postal Code
B77 4RP
Country Name
United Kingdom
Street Address
Amber Close, Tamworth Business Park, Amington,

Details

Scale
sme

Identifier

Id
02186297
Legal Name
Crown Computing Limited
Organisation 3
Id
GB-FTS-4496
Name
High Court

Roles

reviewBody

Address

Locality
Manchester
Country Name
United Kingdom

Identifier

Legal Name
High Court
Organisation 4
Id
GB-FTS-136795
Name
Crown Computing Limited

Roles

supplier

Address

Region
UKG24
Locality
Amington, Tamworth
Postal Code
B77 4RP
Country Name
United Kingdom
Street Address
Amber Close, Tamworth Business Park

Details

Scale
large

Identifier

Legal Name
Crown Computing Limited

Award information

Award 1
Id
040715-2024-CPA/SPU/2479P-1
Title
AGREEMENT FOR THE SUPPLY, LICENCE SUPPORT AND MAINTENANCE OF DMS SOFTWARE
Status
active

Suppliers

Supplier 1
Id
GB-FTS-133004
Name
Crown Computing Limited

Related lots

1
Award 2
Id
003362-2025-1-1
Title
Crown Duty Management System - Support and Maintenance
Status
active

Suppliers

Supplier 1
Id
GB-FTS-136795
Name
Crown Computing Limited

Related lots

1

Contracts and changes

Entry 1
Id
040715-2024-CPA/SPU/2479P-1
Title
AGREEMENT FOR THE SUPPLY, LICENCE SUPPORT AND MAINTENANCE OF DMS SOFTWARE
Status
active
Award ID
040715-2024-CPA/SPU/2479P-1
Date Signed
16 Dec 2024, 00:00

Value

Amount
441,311
Currency
GBP
Entry 2
Id
003362-2025-1-1
Title
Crown Duty Management System - Support and Maintenance
Status
active
Award ID
003362-2025-1-1
Date Signed
30 Jan 2025, 00:00

Value

Amount
441,311
Currency
GBP

Recorded locations

  • Buyer location · Winsford, Cheshire · UKD6 · CW7 2UA · United Kingdom
  • Delivery location · UKD6

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c8fe-2025-01-31T16:16:28Zcompiled ·