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PROCUREMENT OPPORTUNITY

Interpreting, Translation and Transcription

Scottish Government · award, contract

Tender information last checkedLast checked 26 Sept 2026, 11:42.

Opportunity overview

Scottish Ministers are seeking to establish a Framework Agreement for the provision of Interpreting, Translation and Transcription Services for Framework Public Bodies throughout the Scottish Public Sector. The Framework is a multi-lot/multi-supplier agreement and has 4 lots covering the provision of: Lot 1 - Face to Face Interpreting Services Lot 2 – Telephone and Video Conferencing Interpreting Services Lot 3 – Translation and Transcription Services Lot 4 – Sign Language Services – British and International Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies Under Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal. Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media. Under Lot 4 - Sign Language Services – British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Global Connections (Scotland) Ltd

Matched by normalised name
Shared contract value
£9m
Awarded
Not supplied
Contract signed
12 Jul 2026
Suppliers
One of 2 awarded suppliers
Award ID
072462-2026-1
Status
active
Location
Glasgow, UKM82, G2 2UE, United Kingdom

Global Language Services Ltd

Matched by exact name
Shared contract value
£9m
Awarded
Not supplied
Contract signed
12 Jul 2026
Suppliers
One of 2 awarded suppliers
Award ID
072462-2026-1
Status
active
Location
Glasgow, UK, G41 2SE, United Kingdom

DA Languages Limited

Matched by normalised name
Shared contract value
£4m
Awarded
Not supplied
Contract signed
12 Jul 2026
Suppliers
One of 2 awarded suppliers
Award ID
072462-2026-2
Status
active
Location
Manchester, UK, M32 0FP, United Kingdom

DA Languages Limited

Matched by normalised name
Shared contract value
£3m
Awarded
Not supplied
Contract signed
12 Jul 2026
Suppliers
One of 2 awarded suppliers
Award ID
072462-2026-3
Status
active
Location
Manchester, UK, M32 0FP, United Kingdom

Global Connections (Scotland) Ltd

Matched by normalised name
Shared contract value
£3m
Awarded
Not supplied
Contract signed
12 Jul 2026
Suppliers
One of 2 awarded suppliers
Award ID
072462-2026-3
Status
active
Location
Glasgow, UKM82, G2 2UE, United Kingdom

Sign Solutions

Match pending…
Contract value
£4m
Awarded
Not supplied
Contract signed
12 Jul 2026
Award ID
072462-2026-4
Status
active
Location
Redditch, UK, B98 0TJ, United Kingdom

Classification

  • CPV79530000 — Translation services

Lots

  • Lot 1 - Face to Face Interpreting ServicesValue not stated
  • Lot 2 – Telephone and Video Conferencing Interpreting ServicesValue not stated
  • Lot 3 – Translation and Transcription ServicesValue not stated
  • Lot 4 – Sign Language Services – British and InternationalValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
SP-24-010
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Review Details
An economic operator that suffers or risks suffering loss or damage attributable to a breach of duty under Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or Court of Session.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
79530000
Description
Translation services

Techniques

Has Framework Agreement
Yes

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Title
Lot 1 - Face to Face Interpreting Services
Description
Under Lot 1 - Face to Face Interpreting Services, the Contractor will provide a comprehensive face to face interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40
Entry 2
Id
2
Title
Lot 2 – Telephone and Video Conferencing Interpreting Services
Description
Under Lot 2 – Telephone and Video Conferencing Interpreting Services, the Contractor will provide a telephone and video interpreting service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages. This will include a scheduled video interpreting service for Framework Public Body assignments booked in advance. This can be either via the Framework Public Body video portal or via the Contractor video portal.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40
Entry 3
Id
3
Title
Lot 3 – Translation and Transcription Services
Description
Under Lot 3 - Translation and Transcription Services, the Contractor will provide a translation and transcription service from English into a wide range of spoken languages and dialects and from those languages and dialects into English or other languages as requested by Framework Public Bodies. The Contractor will also be required to provide an English-to-English service. The service required includes a highly accurate translation and transcription of style documentation, tapes and other forms of electronic media.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40
Entry 4
Id
4
Title
Lot 4 – Sign Language Services – British and International
Description
Under Lot 4 - Sign Language Services – British and International, the Contractor is required to provide both a comprehensive face to face sign language interpreting service and a Video Remote Interpreting (VRI) sign language service to fulfil the current and evolving needs of the Framework Public Bodies.
Has Options
No
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79530000
Description
Translation services

Delivery locations

Entry 1
Region
UKM
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
79530000
Description
Translation services

Delivery locations

Entry 1
Region
UKM
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
79530000
Description
Translation services

Delivery locations

Entry 1
Region
UKM
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
79530000
Description
Translation services

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Name
Scottish Government
Id
GB-FTS-6067

Identifier

Legal Name
Scottish Government

Address

Street Address
Victoria Quay
Locality
Edinburgh
Region
UKM
Postal Code
EH6 6QQ
Country Name
United Kingdom

Contact

Name
Paul Brydon

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
MINISTRY
Description
Ministry or any other national or federal authority, including their regional or local subdivisions
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
Global Connections (Scotland) Ltd
Id
GB-FTS-36234

Identifier

Legal Name
Global Connections (Scotland) Ltd

Address

Street Address
180 Hope Street, 3rd Floor
Locality
Glasgow
Region
UKM82
Postal Code
G2 2UE
Country Name
United Kingdom

Contact

Telephone
+44 1413328889
Fax Number
+44 1413328881

Roles

supplier

Details

Scale
sme
Organisation 3
Name
DA Languages Limited
Id
GB-FTS-17971

Identifier

Legal Name
DA Languages Limited

Address

Street Address
Statham House, Talbot Road, Stretford
Locality
Manchester
Region
UK
Postal Code
M32 0FP
Country Name
United Kingdom

Contact

Telephone
+44 1619282533

Roles

supplier

Details

Scale
sme
Organisation 4
Name
Sign Solutions
Id
GB-FTS-154953

Identifier

Legal Name
Sign Solutions

Address

Street Address
First Floor, Ipsley Barn,, Berrington Close
Locality
Redditch
Region
UK
Postal Code
B98 0TJ
Country Name
United Kingdom

Contact

Telephone
+44 01214479620

Roles

supplier

Details

Scale
sme
Organisation 5
Name
Global Language Services Ltd
Id
GB-FTS-32572

Identifier

Legal Name
Global Language Services Ltd

Address

Street Address
Craig House, 64 Darnley Street
Locality
Glasgow
Region
UK
Postal Code
G41 2SE
Country Name
United Kingdom

Contact

Telephone
+44 1414293429

Roles

supplier

Details

Scale
sme
Organisation 6
Name
Language Line Limited (trading as LanguageLine Solutions)
Id
GB-FTS-185436

Identifier

Legal Name
Language Line Limited (trading as LanguageLine Solutions)

Address

Street Address
5th Floor, Queen Elizabeth House, 4 St Dunstan's Hill
Locality
London
Region
UK
Postal Code
EC3R 8AD
Country Name
United Kingdom

Contact

Telephone
+44 7467940091

Roles

supplier

Details

Scale
sme
Organisation 7
Name
Edinburgh Sheriff Court and Justice of the Peace Court
Id
GB-FTS-675

Identifier

Legal Name
Edinburgh Sheriff Court and Justice of the Peace Court

Address

Street Address
27 Chambers Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Contact

Telephone
+44 1312252525

Roles

reviewBody

Award information

Award 1
Id
072462-2026-1
Title
Lot 1 - Face to Face Interpreting Services
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-36234
Name
Global Connections (Scotland) Ltd
Supplier 2
Id
GB-FTS-32572
Name
Global Language Services Ltd
Award 2
Id
072462-2026-2
Title
Lot 2 – Telephone and Video Conferencing Interpreting Services
Status
active

Related lots

2

Suppliers

Supplier 1
Id
GB-FTS-17971
Name
DA Languages Limited
Supplier 2
Id
GB-FTS-185436
Name
Language Line Limited (trading as LanguageLine Solutions)
Award 3
Id
072462-2026-3
Title
Lot 3 – Translation and Transcription Services
Status
active

Related lots

3

Suppliers

Supplier 1
Id
GB-FTS-17971
Name
DA Languages Limited
Supplier 2
Id
GB-FTS-36234
Name
Global Connections (Scotland) Ltd
Award 4
Id
072462-2026-4
Title
Lot 4 – Sign Language Services – British and International
Status
active

Related lots

4

Suppliers

Supplier 1
Id
GB-FTS-154953
Name
Sign Solutions

Contracts and changes

Entry 1
Id
072462-2026-1
Award ID
072462-2026-1
Title
Lot 1 - Face to Face Interpreting Services
Status
active
Date Signed
13 Jul 2026, 00:00

Value

Amount
9,000,000
Currency
GBP
Entry 2
Id
072462-2026-2
Award ID
072462-2026-2
Title
Lot 2 – Telephone and Video Conferencing Interpreting Services
Status
active
Date Signed
13 Jul 2026, 00:00

Value

Amount
4,000,000
Currency
GBP
Entry 3
Id
072462-2026-3
Award ID
072462-2026-3
Title
Lot 3 – Translation and Transcription Services
Status
active
Date Signed
13 Jul 2026, 00:00

Value

Amount
3,000,000
Currency
GBP
Entry 4
Id
072462-2026-4
Award ID
072462-2026-4
Title
Lot 4 – Sign Language Services – British and International
Status
active
Date Signed
13 Jul 2026, 00:00

Value

Amount
4,000,000
Currency
GBP

Recorded locations

  • Buyer location · Edinburgh · UKM · EH6 6QQ · United Kingdom
  • Delivery location · UKM

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 072462-2026award, contract ·