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PROCUREMENT OPPORTUNITY

Qwell Service - Digital Mental Health Solutions

NHS Cheshire and Merseyside ICB · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:26.

Opportunity overview

To provide a confidential, preventative online information, advice and counselling service to Wirral residents, that is tailored to addressing the emotional health and wellbeing needs of people aged 26 and over.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

KOOTH DIGITAL HEALTH LIMITED

Matched by exact name
Contract value
£82.3k
Awarded
Not supplied
Contract signed
20 Mar 2024
Award ID
040271-2024-24-25-QYG-12F-04154208-CON-1
Status
active
Identifier
GB-COH DFC - 04154208
Location
London, UKI, W2 1AY, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • NHS Cheshire and Merseyside ICB - Wirral Place intend to award a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract will start on the 1st of April 2024, expire on 31st March 2025 and has an option to extend for 1 year. The annual contract value is £82,310 (+VAT)Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
24-25-QYG-12F-04154208-CON
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority within 8 working days. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Amendments

Entry 1
Id
2
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. NHS Cheshire and Merseyside ICB - Wirral Place has awarded a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract started on 1st April 2024, expires on 31st March 2025 and has an option to extend for 1 year. The annual contract value is £82,310 (+VAT)

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
NHS Cheshire and Merseyside ICB - Wirral Place intend to award a 1 year contract via Direct award C to the incumbent provider to deliver the QWell Service in Wirral. The contract will start on the 1st of April 2024, expire on 31st March 2025 and has an option to extend for 1 year. The annual contract value is £82,310 (+VAT)

Options

Description
This contract has an option to extend for 1 year.

Award criteria

Criteria

Criterion 1
Name
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Type
quality
Description
99
Criterion 2
Type
price
Description
1

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Wirral - This service is for Wirral residents.

Delivery locations

Entry 1
Region
UKD74

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QYG
Name
NHS Cheshire and Merseyside ICB

Roles

buyer

Address

Region
UKD61
Locality
WARRINGTON
Postal Code
WA11QY
Country Name
United Kingdom
Street Address
1 Lakeside, 920 Centre Park Square

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QYG
Scheme
GB-NHS
Legal Name
NHS Cheshire and Merseyside ICB

Contact

Name
Jane Hamlet
Organisation 2
Id
GB-COH-DFC - 04154208
Name
KOOTH DIGITAL HEALTH LIMITED

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
W2 1AY
Country Name
United Kingdom
Street Address
5 MERCHANT SQUARE

Details

Scale
large

Identifier

Id
DFC - 04154208
Scheme
GB-COH
Legal Name
KOOTH DIGITAL HEALTH LIMITED
Organisation 3
Id
GB-FTS-132733
Name
Cheshire and Merseyside Integrated Care Board

Roles

reviewBody

Address

Locality
Warrington
Postal Code
WA11QY
Country Name
United Kingdom
Street Address
1 Lakeside, 920 Centre Park Square

Details

Identifier

Legal Name
Cheshire and Merseyside Integrated Care Board

Award information

Award 1
Id
040271-2024-24-25-QYG-12F-04154208-CON-1
Title
Qwell Service - Digital Mental Health Solutions
Status
active

Suppliers

Supplier 1
Id
GB-COH-DFC - 04154208
Name
KOOTH DIGITAL HEALTH LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
040271-2024-24-25-QYG-12F-04154208-CON-1
Title
Qwell Service - Digital Mental Health Solutions
Status
active
Award ID
040271-2024-24-25-QYG-12F-04154208-CON-1
Date Signed
20 Mar 2024, 00:00

Value

Amount
82,310
Currency
GBP

Recorded locations

  • Buyer location · WARRINGTON · UKD61 · WA11QY · United Kingdom
  • Delivery location · UKD74

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c7f2-2025-01-02T14:31:23Zcompiled ·