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PROCUREMENT OPPORTUNITY

Income maximisation, money, debt and energy advice service

East Lothian Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:28.

Opportunity overview

Provision of free, impartial and confidential advices services for residents of East Lothian, primarily relating to income maximisation (benefits advice), money advice (incorporating debt advice) and energy advice (including fuel debt advice).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

East Lothian Advice Consortium

Match pending…
Contract value
£1.8m
Awarded
Not supplied
Contract signed
7 Mar 2025
Award ID
008886-2025-ELC-24-0395-1
Status
active
Location
HADDINGTON, UK, EH41 3NP, United Kingdom

Classification

  • CPV98000000 — Other community, social and personal services

Lots

  • East Lothian Council require a provider to deliver advice services to East Lothian citizens. Services shall be delivered by appropriately trained, experienced staff and\or volunteers. Services shall be delivered in a readily accessible manner. The advice services shall be accessible to those people most in need and 'face to face' services shall be provided from appropriate locations within East Lothian. The services will also be available by telephone and digitally e.g. through web chat. Specific service outcomes include; providing advice to help maximise income; reducing the number of households in East Lothian currently in debt, or at risk of being in debt; improving access to the services through the provision of appropriate accessible face-to-face, phone and digital services. The contract duration will be for 3 years with the option to extend for a further 2 periods of 1 year.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ELC-24-0395
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
31 Jan 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
31 Jan 2025, 12:00

Tender Period

Ends
31 Jan 2025, 12:00

Contract terms

Performance Terms
ELC Terms & Conditions apply.
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Submission terms

Languages

en

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
It is mandatory requirement of this contract that the Contractor and any proposed sub-contractor provide have achieved or demonstrably be working Competency Levels as laid out by the Scottish National Standards for Information and Advice Providers (SNSIAP). -The Income Maximisation service will be delivered to SNSIAP Type II -Money advice will be delivered to a standard of SNSIAP Type II -Generalist advice service will be delivered to standard of SNSIAP Type I -Energy Advice to a standard of SNSIAP Type II

Applies To

supplier
Criterion 2
Minimum
-Employers Liability insurance to the value of at least ten million pounds Sterling (GBP5,000,000) in respect of any one event and unlimited in the period. -Public Liability insurance to the value of at least ten million pounds Sterling (GBP5,000,000) in respect of any one event and unlimited in the period.
Criterion 3
Type
technical
Description
Part 4C: Environmental Management Measures Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond. Accepted evidence includes but is not limited to: A completed copy of “Schedule 6- Climate Change” including planned projects and actions to reduce the bidder’s carbon emissions. This does not need to contain calculated carbon emissions. Please note Schedule 6- Climate Change is supplied as an individual document for completion. Where a Tenderer’s response is of a less than the acceptable standard, the Council may exclude the Tenderer from the competition or may apply discretion seeking supporting evidence to determine the Tenderer’s suitability to proceed in the competition. Part 4D: Quality Assurance Schemes It is a mandatory requirement that Tendering Organisations with more than 5 employees have in place a Health & Safety Policy which is approved at a senior level within the Organisation and is reviewed regularly. Bidders should confirm that this condition has been met within the response to this question. Where a Bidder does not have a Health & Safety Policy and is required to do so, the Council may exclude the Bidder from the competition.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
East Lothian Council require a provider to deliver advice services to East Lothian citizens. Services shall be delivered by appropriately trained, experienced staff and\or volunteers. Services shall be delivered in a readily accessible manner. The advice services shall be accessible to those people most in need and 'face to face' services shall be provided from appropriate locations within East Lothian. The services will also be available by telephone and digitally e.g. through web chat. Specific service outcomes include; providing advice to help maximise income; reducing the number of households in East Lothian currently in debt, or at risk of being in debt; improving access to the services through the provision of appropriate accessible face-to-face, phone and digital services. The contract duration will be for 3 years with the option to extend for a further 2 periods of 1 year.

Renewal

Description
1 + 1

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKM73
Entry 2
Region
UKM73
Entry 3
Region
UKM73

Additional Classifications

Entry 1
Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-1747
Name
East Lothian Council

Roles

buyer

Address

Region
UKM73
Locality
Haddington, East Lothian
Postal Code
EH41 3HA
Country Name
United Kingdom
Street Address
John Muir House

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
East Lothian Council

Contact

Telephone
+44 1620827827
Organisation 2
Id
GB-FTS-1033
Name
Edinburgh Sheriff Court

Roles

reviewBody

Address

Locality
Edinburgh
Country Name
United Kingdom

Identifier

Legal Name
Edinburgh Sheriff Court
Organisation 3
Id
GB-FTS-140428
Name
East Lothian Advice Consortium

Roles

supplier

Address

Region
UK
Locality
HADDINGTON
Postal Code
EH41 3NP
Country Name
United Kingdom
Street Address
c/o 44-46 Court Street

Details

Scale
sme

Identifier

Legal Name
East Lothian Advice Consortium

Award information

Award 1
Id
008886-2025-ELC-24-0395-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-140428
Name
East Lothian Advice Consortium

Related lots

1

Contracts and changes

Entry 1
Id
008886-2025-ELC-24-0395-1
Status
active
Award ID
008886-2025-ELC-24-0395-1
Date Signed
7 Mar 2025, 00:00

Value

Amount
1,843,950
Currency
GBP

Recorded locations

  • Buyer location · Haddington, East Lothian · UKM73 · EH41 3HA · United Kingdom
  • Delivery location · UKM73

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c730-2025-03-12T09:20:41Zcompiled ·