ProcuraAxisBeta
Sign inCreate Free Account
Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Whole Family Support Framework Agreement

South Ayrshire Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:23.

Opportunity overview

Whole Family Support Framework Agreement - Universal Whole Family Support Service in Ayr (Including Troon, Prestwick, and surrounding villages), North and South Carrick and Advocacy to Children and Young People

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Barnardo's

Matched by exact name
Contract value
£1.2m
Awarded
Not supplied
Contract signed
24 Apr 2025
Award ID
018753-2025-1
Status
active
Location
Edinburgh, UKM75, EH14 1ED, United Kingdom

Stepping Stones for Families

Match pending…
Contract value
£500k
Awarded
Not supplied
Contract signed
24 Apr 2025
Award ID
018753-2025-2
Status
active
Location
Paisley, UKM82, PA1 1JS, United Kingdom

Barnardo's

Matched by exact name
Contract value
£394k
Awarded
Not supplied
Contract signed
24 Apr 2025
Award ID
018753-2025-3
Status
active
Location
Edinburgh, UKM75, EH14 1ED, United Kingdom

Classification

  • CPV85312400 — Welfare services not delivered through residential institutions
  • CPV85312000 — Social work services without accommodation
  • CPV85312300 — Guidance and counselling services
  • CPV85312320 — Counselling services

Lots

  • Universal Whole Family Support Service – North and South CarrickValue not stated
  • Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)Value not stated
  • Advocacy to Children and Young PeopleValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CE-101-24
Status
complete
Has Recurrence
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
23 Jan 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
2
Maximum Lots Awarded Per Supplier
2

Recurrence

Description
October 2028

Techniques

Has Framework Agreement
Yes

Framework Agreement

Maximum Participants
3

Expected award period

Starts
23 Jan 2025, 12:00

Tender Period

Ends
23 Jan 2025, 12:00

Contract terms

Performance Terms
Please refer to Procurement documents
Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85312400
Scheme
CPV
Description
Welfare services not delivered through residential institutions

Submission terms

Languages

en

Bid Validity Period

Duration In Days
120

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
economic
Description
Insurances: Employers Liability Insurance (Compulsory) = 10 million GBP in respect of each claim without limit to the number of claims. Public Liability Insurance = 5 million GBP in respect of each claim without limit to the number of claims. Motor Vehicle Insurance = Minimum Third-Party Motor Vehicle Liability in respect of any motor vehicle or plated plant used. Evidence for insurance requirements will be requested at the “Request For Documentation” Stage. Documentation requested for the above insurances will include the names of insurers, policy numbers, expiry dates, limits of any one incident, annual aggregate caps, excesses and claims handling procedures. Financial Standing: The Council will access a Creditsafe report for a Tenderer’s organisation and use the information contained within to assist with the assessment of the Tenderer’s economic and financial standing. In the event that this analysis is unavailable or unsatisfactory the Council will request the following information below: A copy of the organisation’s audited accounts or equivalent for the most recent 2 years, along with details of any significant changes since the last year end. OR A statement of the organisation's turnover; profit and cash flow for the most recent full year of trading or where a full year trading has not been completed the same information for the period applicable. NOTE if this information is not available in an audited format Tenderers may be required to provide an end of period balance sheet or make the response specified below. OR If Tenderers are unable to provide the information requested above, they may be required to provide additional information and documentation that will give the Authority the assurance that they are capable of carrying out any subsequent awarded contract. For example, a statement of their organisation's cash flow forecast for the current year and a letter from the organisation's bank outlining the current cash and credit position or other alternative means of demonstrating financial standing. Once the Council has received and considered such financial information as is made available in line with the requirements above, the Council shall have discretion to ask Tenderers to provide either a parent company guarantee and/or a guarantee from an agreed financial institution as it considers appropriate (acting reasonably). In the event that additional measures are requested, the Council shall, in its sole discretion, determine the terms of those measures that it deems as acceptable. If Tenderers cannot provide measures to the satisfaction of the Council then their submission may be rejected. Evidence for this requirement may be requested at the “Request For Documentation” Stage.

Applies To

supplier
Criterion 2
Type
technical
Description
Tenderers will be required to provide evidence of having the necessary capacity and capability to deliver the requirements for the Whole Family Support Service. The below requirements will be requested at the “Request for Documentation” Stage: Two (2) examples of the provision of similar services may be requested and must be from within the last 3 years for goods and services and within the last 5 years of work contracts. If Tenderers are unable to provide two (2) examples the tenderer may be required to explain why examples cannot be provided. Tenderers may also be required to provide: Technical Skills A statement of the relevant professional and technical skills available within your organisation; or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise. Guidance The buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant professional and technical skills required for this procurement exercise. Technical Resources A statement of the relevant technical resources such as the tools, plant, facilities and technical equipment available to your organisation, or where applicable, consortium members and/or named sub-contractors in relation to this procurement exercise. Guidance The buyer will use the information you provide to evaluate whether your organisation; consortium members and/or named sub-contractors have the relevant technical resources for this procurement exercise. Technical Confirmation If available, copies of completion certificates or customers' written declaration which validates the examples you have provided. Guidance If you cannot provide certificates or customer declarations the Authority may choose to contact customers cited directly in order to validate the experience examples you have provided without any further reference to you.

Applies To

supplier

Lots and requirements

Entry 1
Id
1
Title
Universal Whole Family Support Service – North and South Carrick
Status
cancelled
Has Options
No
Has Renewal
No
Description
Universal Whole Family Support Service The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help. The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach. The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis. It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)
Status
cancelled
Has Options
No
Has Renewal
No
Description
Universal Whole Family Support Service The aim of this service is to signpost and/or provider a flexible range of supports to families who are requesting early help. The service will primarily take referrals from families and other professionals and should be able to respond to needs quickly and with a flexible approach. The range of services should be based on whole family wellbeing, with a focus on early and preventative interventions which help families meet their specific needs and to avoid crisis. It is proposed the service will provide help to children, young people, parents, and carers with children aged 0 – 18 years.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
Advocacy to Children and Young People
Status
cancelled
Has Options
No
Has Renewal
No
Description
Advocacy The aim of the service is to provide an advocacy service to children and young people aged 0 – 25 years, residing within South Ayrshire and children and young people who South Ayrshire Council are responsible for but may live out with South Ayrshire. Professional advocacy will mainly be provided to children and young people, some of whom may have additional support needs and who are considered to be: .on the edges of care, including children subject to Child Protection measures .care experienced .children under 16 years who are subject to compulsory measures under the Mental Health (Care and Treatment) (Scotland) Act 2000

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Contract period

Duration In Days
1,440

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Maybole and Girvan

Delivery locations

Entry 1
Region
UKM94
Entry 2
Region
UKM94

Additional Classifications

Entry 1
Id
85312000
Scheme
CPV
Description
Social work services without accommodation
Item 2
Id
2
Related Lot
2

Delivery Location

Description
Ayr, Prestwick and Troon

Delivery locations

Entry 1
Region
UKM94
Entry 2
Region
UKM94

Additional Classifications

Entry 1
Id
85312300
Scheme
CPV
Description
Guidance and counselling services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKM94
Entry 2
Region
UKM94

Additional Classifications

Entry 1
Id
85312320
Scheme
CPV
Description
Counselling services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-4854
Name
South Ayrshire Council

Roles

buyer
centralPurchasingBody

Address

Region
UKM94
Locality
Ayr
Postal Code
KA7 1DR
Country Name
United Kingdom
Street Address
County Buildings, Wellington Square

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
South Ayrshire Council

Contact

Telephone
+44 3001230900
Organisation 2
Id
GB-FTS-11690
Name
Ayr Sheriff Court

Roles

reviewBody

Address

Locality
Ayr
Country Name
United Kingdom

Identifier

Legal Name
Ayr Sheriff Court
Organisation 3
Id
GB-FTS-13463
Name
Barnardo's

Roles

supplier

Address

Region
UKM75
Locality
Edinburgh
Postal Code
EH14 1ED
Country Name
United Kingdom
Street Address
111 Oxgangs Road North, Edinburgh

Details

Scale
large

Identifier

Legal Name
Barnardo's
Organisation 4
Id
GB-FTS-123256
Name
Stepping Stones for Families

Roles

supplier

Address

Region
UKM82
Locality
Paisley
Postal Code
PA1 1JS
Country Name
United Kingdom
Street Address
Studio 3003a Mile End Mill, 12 Seedhill Road

Details

Scale
sme

Identifier

Legal Name
Stepping Stones for Families

Award information

Award 1
Id
018753-2025-1
Title
Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)
Status
active

Suppliers

Supplier 1
Id
GB-FTS-13463
Name
Barnardo's

Related lots

2
Award 2
Id
018753-2025-2
Title
Universal Whole Family Support Service – North and South Carrick
Status
active

Suppliers

Supplier 1
Id
GB-FTS-123256
Name
Stepping Stones for Families

Related lots

1
Award 3
Id
018753-2025-3
Title
Advocacy to Children and Young People
Status
active

Suppliers

Supplier 1
Id
GB-FTS-13463
Name
Barnardo's

Related lots

3

Contracts and changes

Entry 1
Id
018753-2025-1
Title
Universal Whole Family Support Service - Ayr (Including Troon, Prestwick, and surrounding Villages)
Status
active
Award ID
018753-2025-1
Date Signed
25 Apr 2025, 00:00

Value

Amount
1,200,000
Currency
GBP
Entry 2
Id
018753-2025-2
Title
Universal Whole Family Support Service – North and South Carrick
Status
active
Award ID
018753-2025-2
Date Signed
25 Apr 2025, 00:00

Value

Amount
500,000
Currency
GBP
Entry 3
Id
018753-2025-3
Title
Advocacy to Children and Young People
Status
active
Award ID
018753-2025-3
Date Signed
25 Apr 2025, 00:00

Value

Amount
394,000
Currency
GBP

Recorded locations

  • Buyer location · Ayr · UKM94 · KA7 1DR · United Kingdom
  • Delivery location · UKM94

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c5fe-2025-05-02T13:05:09+01:00compiled ·