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PROCUREMENT OPPORTUNITY

Independent Domestic Violence Advisory (IDVA) Services for North Wales

PCC for North Wales Police & North Wales Police · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:25.

Opportunity overview

The Office of the Police and Crime Commissioner for North Wales (Commissioners) are welcoming tender applications for the contract of three sub-regional Independent Domestic Violence Advisory (IDVA) services. The Contractor shall provide a single IDVA Service across the North Wales Force area. The IDVAs shall work to address the safety of people at high risk of domestic abuse from intimate partners, ex-partners and family members to secure their safety and the safety of their children. Operating as the primary point of contact, IDVAs typically work with their clients from the point of crisis to assess the risk, review options, and develop and implement plans to address their immediate safety, as well as longer-term solutions. The service will increase safety and reduce the long-term impact to victims, improve outcomes and adopt a whole family approach to risk management by working in partnership with relevant organisations.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£5.5m
Awarded
Not supplied
Contract signed
10 Feb 2025
Award ID
004460-2025-1-1
Status
active
Identifier
05430841
Location
Shotton, UKL, CH5 1QD, United Kingdom

Classification

  • CPV85312320 — Counselling services

Lots

  • The Office of the Police and Crime Commissioner for North Wales (Commissioners) are welcoming tender applications for the contract of three sub-regional Independent Domestic Violence Advisory (IDVA) services. The Contractor shall provide a single IDVA Service across the North Wales Force area. The IDVAs shall work to address the safety of people at high risk of domestic abuse from intimate partners, ex-partners and family members to secure their safety and the safety of their children. Operating as the primary point of contact, IDVAs typically work with their clients from the point of crisis to assess the risk, review options, and develop and implement plans to address their immediate safety, as well as longer-term solutions. The service will increase safety and reduce the long-term impact to victims, improve outcomes and adopt a whole family approach to risk management by working in partnership with relevant organisations. We have an expectation of a high level of partnership-working and welcome a consortium approach to project delivery. If a consortium bid is submitted, one provider must function as a lead contractor, and they will be accountable for all elements of delivery, monitoring and funding. This tender process concerns a contract for a criminal justice focused Independent Domestic Violence Advisory (IDVA) service for the Police and Crime Commissioner for North Wales (the “Commissioner”). The Commissioner is leading the commissioning of the service in the North Wales Police force areas on behalf of the Police and Crime Commissioner for North Wales, the Violence Against Women and Girls and Sexual Violence (VAWDASV) Regional Team and local authority partners. The tender comprises of 4 lots: Lot 1: Western - Anglesey and Gwynedd Lot 2: Central – Conwy and Denbighshire Lot 3: Eastern – Flintshire and Wrexham Lot 4: All North Wales Police Force Areas (the 6 North Wales Counties) Tenderers may bid for all or one or more lots.£5.5m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04c5be
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
13 Jan 2025, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
13 Jan 2025, 12:00

Tender Period

Ends
13 Jan 2025, 12:00

Classification

Id
85312320
Scheme
CPV
Description
Counselling services

Submission terms

Languages

cy
en

Bid Validity Period

Ends
4 Aug 2025, 23:59

Submission Method

electronicSubmission
written

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
No
Description
The Office of the Police and Crime Commissioner for North Wales (Commissioners) are welcoming tender applications for the contract of three sub-regional Independent Domestic Violence Advisory (IDVA) services. The Contractor shall provide a single IDVA Service across the North Wales Force area. The IDVAs shall work to address the safety of people at high risk of domestic abuse from intimate partners, ex-partners and family members to secure their safety and the safety of their children. Operating as the primary point of contact, IDVAs typically work with their clients from the point of crisis to assess the risk, review options, and develop and implement plans to address their immediate safety, as well as longer-term solutions. The service will increase safety and reduce the long-term impact to victims, improve outcomes and adopt a whole family approach to risk management by working in partnership with relevant organisations. We have an expectation of a high level of partnership-working and welcome a consortium approach to project delivery. If a consortium bid is submitted, one provider must function as a lead contractor, and they will be accountable for all elements of delivery, monitoring and funding. This tender process concerns a contract for a criminal justice focused Independent Domestic Violence Advisory (IDVA) service for the Police and Crime Commissioner for North Wales (the “Commissioner”). The Commissioner is leading the commissioning of the service in the North Wales Police force areas on behalf of the Police and Crime Commissioner for North Wales, the Violence Against Women and Girls and Sexual Violence (VAWDASV) Regional Team and local authority partners. The tender comprises of 4 lots: Lot 1: Western - Anglesey and Gwynedd Lot 2: Central – Conwy and Denbighshire Lot 3: Eastern – Flintshire and Wrexham Lot 4: All North Wales Police Force Areas (the 6 North Wales Counties) Tenderers may bid for all or one or more lots.

Value

Amount
5,513,855
Currency
GBP

Award criteria

Criteria

Criterion 1
Name
Method Statements
Type
quality
Description
60
Criterion 2
Name
Social Value
Type
quality
Description
10
Criterion 3
Type
price
Description
30

Contract period

Ends
31 Mar 2030, 23:59
Starts
1 Apr 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKL
Entry 2
Region
UKL

Additional Classifications

Entry 1
Id
85312320
Scheme
CPV
Description
Counselling services

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-15131
Name
Police and Crime Commissioner for North Wales Police & North Wales Police

Roles

buyer

Address

Region
UKL
Locality
Colwyn Bay, North Wales
Postal Code
LL29 8AW
Country Name
United Kingdom
Street Address
Force Headquarters, Glan-y -don, Abergele Road,

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Id
n/a
Legal Name
Police and Crime Commissioner for North Wales Police & North Wales Police

Contact

Name
James Parry
Telephone
+44 1492804247
Organisation 2
Id
GB-FTS-132336
Name
PCC for North Wales Police

Roles

reviewBody

Address

Locality
Colwyn Bay
Postal Code
LL29 8AW
Country Name
United Kingdom
Street Address
Force Headquarters

Identifier

Legal Name
PCC for North Wales Police

Contact

Organisation 3
Id
GB-FTS-6294
Name
PCC for North Wales Police & North Wales Police

Roles

buyer

Address

Region
UKL
Locality
Colwyn Bay, North Wales
Postal Code
LL29 8AW
Country Name
United Kingdom
Street Address
Force Headquarters, Glan-y -don, Abergele Road,

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Id
n/a
Legal Name
PCC for North Wales Police & North Wales Police

Contact

Name
James Parry
Telephone
+44 1492804247
Organisation 4
Id
GB-FTS-137500
Name
Domestic Abuse Safety Unit

Roles

supplier

Address

Region
UKL
Locality
Shotton
Postal Code
CH5 1QD
Country Name
United Kingdom
Street Address
Wrenmore House, 104 Chester Road East, Shotton, CH5 1QD

Details

Scale
sme

Identifier

Id
05430841
Legal Name
Domestic Abuse Safety Unit

Contact

Award information

Award 1
Id
004460-2025-1-1
Title
Independent Domestic Violence Advisory (IDVA) Services for North Wales
Status
active

Suppliers

Supplier 1
Id
GB-FTS-137500
Name
Domestic Abuse Safety Unit

Related lots

1

Contracts and changes

Entry 1
Id
004460-2025-1-1
Title
Independent Domestic Violence Advisory (IDVA) Services for North Wales
Status
active
Award ID
004460-2025-1-1
Date Signed
10 Feb 2025, 00:00

Value

Amount
5,513,482
Currency
GBP

Recorded locations

  • Buyer location · Colwyn Bay, North Wales · UKL · LL29 8AW · United Kingdom
  • Delivery location · UKL

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c5be-2025-02-11T08:31:28Zcompiled ·