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PROCUREMENT OPPORTUNITY

ProCAD Support and Maintenance

Northern Ireland Fire & Rescue Service · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:23.

Opportunity overview

A maintenance & support contract is required to ensure the Computer Aided Dispatch mobilising system continues to provide NIFRS with a means of mobilising resources to emergency incidents. The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Motorola Solution Ltd

Matched by number
Contract value
£8.9m
Awarded
Not supplied
Contract signed
1 Jan 2025
Award ID
002959-2025-1
Status
active
Identifier
GB-COH 00912182
Location
London, UK, United Kingdom

Motorola Solution Ltd

Matched by number
Contract value
£8.9m
Awarded
Not supplied
Contract signed
6 Dec 2024
Award ID
039361-2024-1
Status
active
Identifier
GB-COH 00912182
Location
London, UK, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies. NIFRS require a CAD maintenance & support contract to run to support the Command and Control System. Additional information: The Client cannot guarantee any particular level of business within the Contract. Any information on value of business are for guidance only and no guarantee is given as to the exact value under this Contract. Any levels, or aggregate values of services, referred to are indicative only and shall not be binding on the Client.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04c2d5
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Motorola Solutions Ltd. own the intellectual property rights and hold the source code for the ProCAD system and are the only supplier that can provide support, services and training on this unique configuration. Exclusive Rights 32(2)(b)(iii) Reasons apply. The C&C system comprises bespoke ProCAD software provided by Motorola Solutions Ltd, together with associated hardware and interfaces to a number of other critical systems including GD92 mobilising system, Mobile Data system, Management Information system (MIS) and Integrated Communications Control System (ICCS). ​

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Procedure reasons

Entry 1
Id
D_PROTECT_RIGHTS
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
The support contract includes maintenance and support of all hardware and software, together with Windows, Oracle and application licences. This contr​act is vital to ensure NIFRS can maintain an effective response to emergencies. NIFRS require a CAD maintenance & support contract to run to support the Command and Control System. Additional information: The Client cannot guarantee any particular level of business within the Contract. Any information on value of business are for guidance only and no guarantee is given as to the exact value under this Contract. Any levels, or aggregate values of services, referred to are indicative only and shall not be binding on the Client.

Options

Description
Option to extend up to 36 months beyond the initial contract period

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKN
Entry 2
Region
UKN

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-124463
Name
Northern Ireland Fire & Rescue Service

Roles

buyer

Address

Region
UKN08
Locality
DOWNPATRICK
Postal Code
BT306RA
Country Name
United Kingdom
Street Address
Ardglass Road Downshire Civic Centre

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
03
Scheme
COFOG
Description
Public order and safety

Identifier

Legal Name
Northern Ireland Fire & Rescue Service
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-COH-00912182
Name
Motorola Solution Ltd

Roles

supplier

Address

Region
UK
Locality
London
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
00912182
Scheme
GB-COH
Legal Name
Motorola Solution Ltd
Organisation 3
Id
GB-FTS-20217
Name
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.

Roles

reviewBody

Address

Locality
Belfast
Country Name
United Kingdom

Identifier

Legal Name
The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.

Award information

Award 1
Id
039361-2024-1
Title
ProCAD Support and Maintenance
Status
active

Suppliers

Supplier 1
Id
GB-COH-00912182
Name
Motorola Solution Ltd

Related lots

1
Award 2
Id
002959-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-00912182
Name
Motorola Solution Ltd

Related lots

1

Contracts and changes

Entry 1
Id
039361-2024-1
Title
ProCAD Support and Maintenance
Status
active
Award ID
039361-2024-1
Date Signed
6 Dec 2024, 00:00

Value

Amount
8,900,000
Currency
GBP
Entry 2
Id
002959-2025-1
Status
active
Award ID
002959-2025-1
Date Signed
1 Jan 2025, 00:00

Value

Amount
8,900,000
Currency
GBP

Recorded locations

  • Buyer location · DOWNPATRICK · UKN08 · BT306RA · United Kingdom
  • Delivery location · UKN

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04c2d5-2025-01-29T12:20:22Zcompiled ·