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Infrastructure support contract - Phoenix Community Housing

Phoenix Community Housing · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:17.

Opportunity overview

Provision of VMware-based platform and infrastructure support services, or equivalent solutions

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Converged IT Ltd

Match pending…
Contract value
£158.7k
Awarded
Not supplied
Contract signed
6 Jan 2025
Award ID
000245-2025-1
Status
active
Location
Hemel Hempstead, UK, HP2 7TE, United Kingdom

Classification

  • CPV72222300 — Information technology services

Lots

  • We have approximately 250 employees, comprising hybrid office/home based, or field-based-employees depending upon their role. We have one residential site and two smaller community sites which are linked to our Head Office by a hardware VPN. Staff working from home are able to access our cloud-based systems via their own internet connection, and legacy systems – which are published as Citrix applications – via a software VPN link to Head Office. Our Head Office has an IP VPN internet circuit, with an equivalently sized backup circuit. Our systems are a mix of Server based applications, and cloud services. Full details are provided in the appendices. We have a small support and infrastructure team based at our Head Office providing a full range of hardware and software support to the business, supported by application vendors/resellers. Phoenix’s current infrastructure has been in place for several years. In 2021 we migrated our on-premise vmWare environment to VMware Cloud on Amazon Web Services. This is now due for renewal and this tender includes options around that renewal as well as other services. Full details are provided in the schedule and appendices.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ISC/PCH/201124
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
13 Dec 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
13 Dec 2024, 12:00

Tender Period

Ends
13 Dec 2024, 12:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
72222300
Scheme
CPV
Description
Information technology services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
We have approximately 250 employees, comprising hybrid office/home based, or field-based-employees depending upon their role. We have one residential site and two smaller community sites which are linked to our Head Office by a hardware VPN. Staff working from home are able to access our cloud-based systems via their own internet connection, and legacy systems – which are published as Citrix applications – via a software VPN link to Head Office. Our Head Office has an IP VPN internet circuit, with an equivalently sized backup circuit. Our systems are a mix of Server based applications, and cloud services. Full details are provided in the appendices. We have a small support and infrastructure team based at our Head Office providing a full range of hardware and software support to the business, supported by application vendors/resellers. Phoenix’s current infrastructure has been in place for several years. In 2021 we migrated our on-premise vmWare environment to VMware Cloud on Amazon Web Services. This is now due for renewal and this tender includes options around that renewal as well as other services. Full details are provided in the schedule and appendices.

Renewal

Description
Please refer to Tender documentation for full details

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
360

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI44
Entry 2
Region
UKI44

Published documents

Entry 1
Id
economic1
Document Type
economicSelectionCriteria
Entry 2
Id
technical1
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-3560
Name
Phoenix Community Housing

Roles

buyer
centralPurchasingBody

Address

Region
UKI44
Locality
London
Postal Code
SE6 2RP
Country Name
United Kingdom
Street Address
The Green Man, 355 Bromley Road

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Legal Name
Phoenix Community Housing

Contact

Name
Yasmine Draffin
Telephone
+44 8000285700
Organisation 2
Id
GB-FTS-103
Name
Public Procurement Review Service

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom
Street Address
Cabinet Office

Details

Identifier

Legal Name
Public Procurement Review Service

Contact

Telephone
+44 3450103503
Organisation 3
Id
GB-FTS-134024
Name
Converged IT Ltd

Roles

supplier

Address

Region
UK
Locality
Hemel Hempstead
Postal Code
HP2 7TE
Country Name
United Kingdom
Street Address
8 Grovelands Business Centre, Boundary Way

Details

Scale
sme

Identifier

Legal Name
Converged IT Ltd

Contact

Telephone
+44 7983669454

Award information

Award 1
Id
000245-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-134024
Name
Converged IT Ltd

Related lots

1

Contracts and changes

Entry 1
Id
000245-2025-1
Status
active
Award ID
000245-2025-1
Date Signed
6 Jan 2025, 00:00

Value

Amount
158,667.36
Currency
GBP

Recorded locations

  • Buyer location · London · UKI44 · SE6 2RP · United Kingdom
  • Delivery location · UKI44

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04be37-2025-01-06T17:05:59Zcompiled ·