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PROCUREMENT OPPORTUNITY

HAC5910: Tower Hamlets Asian Women’s Refuge

Tower Hamlets · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:15.

Opportunity overview

Tender for provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse. Provision of the support staff to fulfil this requirement. Contract is for an initial period of three years, with the option to extend for a further two 12-month periods, at circa £153,000 per year. The estimated value for the five year term is £765,000

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Hestia Housing and Support

Matched by exact name
Contract value
£743.1k
Awarded
Not supplied
Contract signed
28 Sept 2025
Award ID
061237-2025-HAC5910-1
Status
active
Location
London, UKI, EC3A 7DT, United Kingdom

Classification

  • CPV85000000 — Health and social work services

Lots

  • Tower Hamlets has a proud history of supporting people who are socially excluded through the delivery of personalised, early intervention housing support services. Tackling violence against women and girls (VAWG) is a key priority for the Council and has developed the Tower Hamlets Violence Against Women and Girls Strategy 2019-24. This strategy sets out our priorities and commitments for tackling all forms of gendered violence. The provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse is key to meeting this commitment. Further to this the new Domestic Abuse Act 2021 places a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges or other safe accommodation. Tower Hamlets Council delivers our refuge provision within a pan-London strategic response to domestic violence working closely with the Greater London Authority (GLA) and specifically the Mayors Office for Policing & Crime (MOPAC). London’s draft strategy for consultation was published on 5th November 2021, informed by a London needs assessment. The final Domestic Abuse Safe Accommodation Strategy was published in December 2021 The service will deliver as a minimum: • 5 hours per week, per person of direct support • It should include as a minimum a first point of contact for service users during the operating hours.£765k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN752449
Status
complete
Has Recurrence
No
Review Details
The Contracting Authority will observe a 10-day stand still period following the aware of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015 (as amended)
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Amendments

Entry 1
Id
1

Unstructured Changes

Entry 1

Where

Section
II.1.1

New Value

Text
HAC5910 - Tower Hamlets Asian Women’s Refuge

Old Value

Text
HAC5910 - Tower Hamlets Generic Women’s Refuge
Entry 2
Id
2

Unstructured Changes

Entry 1

Where

Section
IV.2.2

New Value

Date
3 Jan 2025, 12:00

Old Value

Date
23 Dec 2024, 12:00

Bid Opening

Date
23 Dec 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
23 Dec 2024, 12:00

Tender Period

Ends
23 Dec 2024, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Bid Validity Period

Duration In Days
90

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Has Renewal
No
Description
Tower Hamlets has a proud history of supporting people who are socially excluded through the delivery of personalised, early intervention housing support services. Tackling violence against women and girls (VAWG) is a key priority for the Council and has developed the Tower Hamlets Violence Against Women and Girls Strategy 2019-24. This strategy sets out our priorities and commitments for tackling all forms of gendered violence. The provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse is key to meeting this commitment. Further to this the new Domestic Abuse Act 2021 places a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges or other safe accommodation. Tower Hamlets Council delivers our refuge provision within a pan-London strategic response to domestic violence working closely with the Greater London Authority (GLA) and specifically the Mayors Office for Policing & Crime (MOPAC). London’s draft strategy for consultation was published on 5th November 2021, informed by a London needs assessment. The final Domestic Abuse Safe Accommodation Strategy was published in December 2021 The service will deliver as a minimum: • 5 hours per week, per person of direct support • It should include as a minimum a first point of contact for service users during the operating hours.

Value

Amount
765,000
Currency
GBP

Options

Description
Option to extend from an initial three year term, for periods up to 12 months for a further 24 months in total. The total possible contract term is five years

Award criteria

Criteria

Criterion 1
Name
Quality and social value
Type
quality
Description
70
Criterion 2
Type
price
Description
30

Contract period

Duration In Days
1,800

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKI

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-99595
Name
Tower Hamlets

Roles

buyer

Address

Region
UKI
Locality
London
Postal Code
E1 1BJ
Country Name
United Kingdom
Street Address
New Town Hall, 160 Whitechapel Road London

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Tower Hamlets

Contact

Name
Ms Morgan Hughes
Telephone
+44 2073644099
Organisation 2
Id
GB-FTS-136
Name
High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
High Court of England and Wales
Organisation 3
Id
GB-FTS-162662
Name
Hestia Housing and Support

Roles

supplier

Address

Region
UKI
Locality
London
Postal Code
EC3A 7DT
Country Name
United Kingdom
Street Address
Beaufort House 4th Floor

Details

Scale
large

Identifier

Legal Name
Hestia Housing and Support
Organisation 4
Id
GB-FTS-161896
Name
High Court of England and Wales

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
High Court of England and Wales , The Strand

Identifier

Legal Name
High Court of England and Wales

Award information

Award 1
Id
061237-2025-HAC5910-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-162662
Name
Hestia Housing and Support

Related lots

1

Contracts and changes

Entry 1
Id
061237-2025-HAC5910-1
Status
active
Award ID
061237-2025-HAC5910-1
Date Signed
29 Sept 2025, 00:00

Value

Amount
743,060
Currency
GBP

Recorded locations

  • Buyer location · London · UKI · E1 1BJ · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04bdd6-2025-10-01T11:32:47+01:00compiled ·