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PROCUREMENT OPPORTUNITY

Community Based Debt Advice Services

Money and Pensions Service · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:14.

Opportunity overview

The Money and Pensions Service (MaPS) is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensure information, guidance and advice is provided to members of the public in the clearest and most cost-effective way. This Notice is notification that, following a consultation phase, MaPS is now moving into the early stages of market engagement for the commissioning of its community-based debt advice services. MaPS invites the sector to engage and seeks early input to develop the requirements. This is a first step to engaging widely over the coming months. This phase will involve three virtual engagement events, where we propose to discuss the following elements of the requirements: Event 1: The competitive process, Geography & lotting, length of agreement, budget & should cost modelling, target clients and delivery channels Event 2: Payment approach, performance monitoring, data and reporting requirements, value for money Event 3: Workforce wellbeing, Social Value, accessibility, service transition, quality assurance and training The content of each session may be subject to final amends. The virtual engagement events will be held via MS Teams Webinars on the following dates: Event 1: Thursday 12th December 2024 Event 2: Wednesday 15th January 2025 Event 3: Wednesday 22nd January 2025 To attend an event(s) please follow the registration details provided in section II.2.14. 'Additional information' of this notice.

Classification

  • CPV98000000 — Other community, social and personal services
  • CPV79111000 — Legal advisory services

Lots

  • MaPS has a duty to provide members of the public in England with free and impartial information and advice on debt, ensuring it is available to those most in need, and including people in vulnerable circumstances. The community-based debt advice services are the provision of free, regulated, high-quality, community-based debt advice across England on behalf of MaPS. Additional information: The events will take place via MS Teams Webinars. Please select the corresponding links to add the event to your calendar to attend the webinar: Event 1: https://events.teams.microsoft.com/event/2d35530d-0da8-40f9-85c3-2851f68cb999@bbe41032-8fce-4d42-bab5-44e21510886d Event 2: https://events.teams.microsoft.com/event/f17eb6d5-f7e6-4856-8bd3-88126252889c@bbe41032-8fce-4d42-bab5-44e21510886d Event 3: https://events.teams.microsoft.com/event/3f3815b5-3a69-4d4b-9e80-1ffc29709d80@bbe41032-8fce-4d42-bab5-44e21510886d Further information can be found on our social media channels and newsletter: https://x.com/MoneyPensionsUK https://www.linkedin.com/feed/ https://moneyandpensionsservice.us8.list-manage.com/subscribe?u=876b00eec5e597f5575e5c4dc&id=b6bd848f68 This Notice is to advise of the Authority's intention and is not a formal call for tender.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C0614
Status
planned
Main Procurement Category
services

Amendments

Entry 1
Id
4
Description
To attend the newly added 4th webinar, please select the following link to add the event to your calendar: https://events.teams.microsoft.com/event/fc255d19-f432-428b-82db-2cd83a0053fa@bbe41032-8fce-4d42-bab5-44e21510886d

Unstructured Changes

Entry 1

Where

Label
Short description
Section
II.1.4

New Value

Text
The Money and Pensions Service (MaPS) is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensure information, guidance and advice is provided to members of the public in the clearest and most cost-effective way. This Notice is notification that, following a consultation phase, MaPS is now moving into the early stages of market engagement for the commissioning of its community-based debt advice services. MaPS invites the sector to engage and seeks early input to develop the requirements. This is a first step to engaging widely over the coming months. This phase will involve three virtual engagement events, where we propose to discuss the following elements of the requirements: In our first event on 12th December, we covered the following elements: The competitive process, Geography & lotting, length of agreement, budget & should cost modelling. The following elements will be covered across the next three events: Target Clients, Delivery Channels, Payment approach, Performance Monitoring, Data and Reporting requirements, Value for Money, Workforce Wellbeing, Social Value, Accessibility, Service Transition, Quality Assurance and Training. The virtual engagement events will be held via MS Teams Webinars on the following dates: Event 1: Thursday 12th December 2024 Event 2: Wednesday 15th January 2025 Event 3: Wednesday 22nd January 2025 Event 4: Thursday 30th January 2025 To attend an event(s) please follow the registration details provided in section II.2.14. 'Additional information' of this notice.

Old Value

Text
The Money and Pensions Service (MaPS) is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensure information, guidance and advice is provided to members of the public in the clearest and most cost-effective way. This Notice is notification that, following a consultation phase, MaPS is now moving into the early stages of market engagement for the commissioning of its community-based debt advice services. MaPS invites the sector to engage and seeks early input to develop the requirements. This is a first step to engaging widely over the coming months. This phase will involve three virtual engagement events, where we propose to discuss the following elements of the requirements: Event 1: The competitive process, Geography & lotting, length of agreement, budget & should cost modelling, target clients and delivery channels Event 2: Payment approach, performance monitoring, data and reporting requirements, value for money Event 3: Workforce wellbeing, Social Value, accessibility, service transition, quality assurance and training The content of each session may be subject to final amends. The virtual engagement events will be held via MS Teams Webinars on the following dates: Event 1: Thursday 12th December 2024 Event 2: Wednesday 15th January 2025 Event 3: Wednesday 22nd January 2025 To attend an event(s) please follow the registration details provided in section II.2.14. 'Additional information' of this notice.
Entry 2
Id
5

Unstructured Changes

Entry 1

Where

Label
Short description
Section
II.1.4

New Value

Text
The Money and Pensions Service (MaPS) is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensure information, guidance and advice is provided to members of the public in the clearest and most cost-effective way. This Notice is notification that, following a consultation phase, MaPS is now moving into the early stages of market engagement for the commissioning of its community-based debt advice services. MaPS invites the sector to engage and seeks early input to develop the requirements. This is a first step to engaging widely over the coming months. Following the first event on 12th December, we have decided to add a fourth event to ensure sufficient time is given to this phase of the engagement. In the first event we covered the following elements: The Competitive Process, Geography & Lotting, Length of Agreement, Budget & Should Cost Modelling. The following elements will be covered across the next three events: Target Clients, Delivery Channels, Payment approach, Performance Monitoring, Data and Reporting requirements, Value for Money, Workforce Wellbeing, Social Value, Accessibility, Service Transition, Quality Assurance and Training. The virtual engagement events will be held via MS Teams Webinars on the following dates. To attend an event(s) please select the corresponding links to add the event to your calendar: Event 2: Wednesday 15th January 2025 https://events.teams.microsoft.com/event/f17eb6d5-f7e6-4856-8bd3-88126252889c@bbe41032-8fce-4d42-bab5-44e21510886d Event 3: Wednesday 22nd January 2025 https://events.teams.microsoft.com/event/3f3815b5-3a69-4d4b-9e80-1ffc29709d80@bbe41032-8fce-4d42-bab5-44e21510886d Event 4: Thursday 30th January 2025 https://events.teams.microsoft.com/event/fc255d19-f432-428b-82db-2cd83a0053fa@bbe41032-8fce-4d42-bab5-44e21510886d Further information can be found on our social media channels and newsletter: https://x.com/MoneyPensionsUK https://www.linkedin.com/feed/ https://moneyandpensionsservice.us8.list-manage.com/subscribe?u=876b00eec5e597f5575e5c4dc&id=b6bd848f68

Old Value

Entry 3
Id
6

Unstructured Changes

Entry 1

Where

Section
II.1.4

New Value

Text
*This update is to provide an updated link to register for Event 3, due to a technical issue with the original link. Please re-register for this event via the link below* The Money and Pensions Service (MaPS) is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensure information, guidance and advice is provided to members of the public in the clearest and most cost-effective way. This Notice is notification that, following a consultation phase, MaPS is now moving into the early stages of market engagement for the commissioning of its community-based debt advice services. MaPS invites the sector to engage and seeks early input to develop the requirements. This is a first step to engaging widely over the coming months. Following the first event on 12th December, we have decided to add a fourth event to ensure sufficient time is given to this phase of the engagement. In the first event we covered the following elements: The Competitive Process, Geography & Lotting, Length of Agreement, Budget & Should Cost Modelling. The following elements will be covered across the next three events: Target Clients, Delivery Channels, Payment approach, Performance Monitoring, Data and Reporting requirements, Value for Money, Workforce Wellbeing, Social Value, Accessibility, Service Transition, Quality Assurance and Training. The virtual engagement events will be held via MS Teams Webinars on the following dates. To attend an event(s) please select the corresponding links to add the event to your calendar: Event 2: Wednesday 15th January 2025 https://events.teams.microsoft.com/event/f17eb6d5-f7e6-4856-8bd3-88126252889c@bbe41032-8fce-4d42-bab5-44e21510886d Event 3: Wednesday 22nd January 2025 (Please note, this is a new link, created due to a technical issue with the original link, so please re-register via the below link) https://events.teams.microsoft.com/event/e84b7389-13e1-4195-9937-9dd2dbcfe1dc@bbe41032-8fce-4d42-bab5-44e21510886d Event 4: Thursday 30th January 2025 https://events.teams.microsoft.com/event/fc255d19-f432-428b-82db-2cd83a0053fa@bbe41032-8fce-4d42-bab5-44e21510886d Further information can be found on our social media channels and newsletter: https://x.com/MoneyPensionsUK https://www.linkedin.com/feed/ https://moneyandpensionsservice.us8.list-manage.com/subscribe?u=876b00eec5e597f5575e5c4dc&id=b6bd848f68

Old Value

Legal basis

Id
32014L0024
Scheme
CELEX

Communication

Future Notice Date
14 May 2026, 00:00

Classification

Id
98000000
Scheme
CPV
Description
Other community, social and personal services

Lots and requirements

Entry 1
Id
1
Status
planned
Description
MaPS has a duty to provide members of the public in England with free and impartial information and advice on debt, ensuring it is available to those most in need, and including people in vulnerable circumstances. The community-based debt advice services are the provision of free, regulated, high-quality, community-based debt advice across England on behalf of MaPS. Additional information: The events will take place via MS Teams Webinars. Please select the corresponding links to add the event to your calendar to attend the webinar: Event 1: https://events.teams.microsoft.com/event/2d35530d-0da8-40f9-85c3-2851f68cb999@bbe41032-8fce-4d42-bab5-44e21510886d Event 2: https://events.teams.microsoft.com/event/f17eb6d5-f7e6-4856-8bd3-88126252889c@bbe41032-8fce-4d42-bab5-44e21510886d Event 3: https://events.teams.microsoft.com/event/3f3815b5-3a69-4d4b-9e80-1ffc29709d80@bbe41032-8fce-4d42-bab5-44e21510886d Further information can be found on our social media channels and newsletter: https://x.com/MoneyPensionsUK https://www.linkedin.com/feed/ https://moneyandpensionsservice.us8.list-manage.com/subscribe?u=876b00eec5e597f5575e5c4dc&id=b6bd848f68 This Notice is to advise of the Authority's intention and is not a formal call for tender.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Additional Classifications

Entry 1
Id
79111000
Scheme
CPV
Description
Legal advisory services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-130991
Name
Money and Pensions Service

Roles

buyer

Address

Region
UKH2
Locality
Bedford
Postal Code
MK42 9AB
Country Name
United Kingdom
Street Address
Bedford Borough Hall, 138 Cauldwell Street

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
04
Scheme
COFOG
Description
Economic affairs

Identifier

Legal Name
Money and Pensions Service
No Identifier Rationale
notOnAnyRegister

Contact

Recorded locations

  • Buyer location · Bedford · UKH2 · MK42 9AB · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04bdc1-2025-01-08T11:56:59Zcompiled ·