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PROCUREMENT OPPORTUNITY

Provision of Counselling and Psychotherapy Services

Govia Thameslink Rail (GTR) · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:12.

Opportunity overview

GTR seeks the Supplier to provide services including (but not limited to): (a) Assessment and specialist opinions on mental health issues, (b) 24/7 access to free confidential telephone counselling, advice and information including critical/traumatic incident support line, (c) EMDR, Cognitive Behavioural Therapy (CBT), counselling (including trauma, bereavement and addiction) and meditation.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Health Assured Limited

Matched by exact name
Published award value
Value not stated
Awarded
Not supplied
Contract signed
21 Mar 2025
Award ID
012212-2025-GTR0811-1
Status
active
Identifier
06314620
Location
MANCHESTER,, UKD33, M4 4FB, United Kingdom

Classification

  • CPV85312320 — Counselling services

Lots

  • GTR seeks the Supplier to provide services including (but not limited to): (a) Assessment and specialist opinions on mental health issues, (b) 24/7 access to free confidential telephone counselling, advice and information including critical/traumatic incident support line, (c) EMDR, Cognitive Behavioural Therapy (CBT), counselling (including trauma, bereavement and addiction) and meditation.£453k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
GTR0811
Status
complete
Has Recurrence
Yes
Procurement Method
selective
Main Procurement Category
services
Procurement Method Details
Restricted procedure

Legal basis

Id
32014L0025
Scheme
CELEX

Recurrence

Description
3 years

Tender Period

Ends
16 Dec 2024, 15:00

Contract terms

Has Electronic Payment
Yes
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed

Classification

Id
85312320
Scheme
CPV
Description
Counselling services

Submission terms

Deposits Guarantees
Information will be set out in the tender documents

Languages

en

Bid Validity Period

Duration In Days
180

Submission Method

electronicSubmission
written

Selection criteria

Criteria

Criterion 1
Type
suitability
Description
In accordance with the Utilities Contracts Regulations 2016, applicants will be assessed on the basis of information provided in response to the Selection Questionnaire

Applies To

supplier
Criterion 2
Type
technical
Description
All dedicated Counsellors posted to the contract are registered with the BACP (British Association of Counsellors and Psychotherapists).

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
GTR seeks the Supplier to provide services including (but not limited to): (a) Assessment and specialist opinions on mental health issues, (b) 24/7 access to free confidential telephone counselling, advice and information including critical/traumatic incident support line, (c) EMDR, Cognitive Behavioural Therapy (CBT), counselling (including trauma, bereavement and addiction) and meditation.

Value

Amount
453,000
Currency
GBP

Renewal

Description
Contract may be a subject to a further 12 months extension.

Second Stage

Maximum Candidates
4
Minimum Candidates
4

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
LONDON,SOUTH EAST (ENGLAND)

Delivery locations

Entry 1
Region
UKI
Entry 2
Region
UKJ
Entry 3
Region
UKI
Entry 4
Region
UKJ

Additional Classifications

Entry 1
Id
85312320
Scheme
CPV
Description
Counselling services

Published documents

Entry 1
Id
economic
Document Type
economicSelectionCriteria
Entry 2
Id
technical
Document Type
technicalSelectionCriteria

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-130543
Name
Govia Thameslink Rail (GTR)

Roles

buyer

Address

Region
UKI
Locality
Newcastle upon Tyne
Postal Code
NE1 6EE
Country Name
United Kingdom
Street Address
41-51 Grey Street, West End Lane, LONDON

Details

Classifications

Entry 1
Id
RAILWAY_SERVICES
Scheme
TED_CE_ACTIVITY
Description
Railway services

Identifier

Legal Name
Govia Thameslink Rail (GTR)

Contact

Name
Iwona Stachon
Telephone
+44 7815016809
Organisation 2
Id
GB-FTS-88
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Postal Code
WC2A 2LL
Country Name
United Kingdom
Street Address
Strand

Identifier

Legal Name
Royal Courts of Justice
Organisation 3
Id
GB-FTS-142462
Name
Health Assured Limited

Roles

supplier

Address

Region
UKD33
Locality
MANCHESTER,
Postal Code
M4 4FB
Country Name
United Kingdom
Street Address
THE PENINSULA VICTORIA PLACE,

Details

Scale
large

Identifier

Id
06314620
Legal Name
Health Assured Limited

Award information

Award 1
Id
012212-2025-GTR0811-1
Title
Provision of Counselling and Psychotherapy Services
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142462
Name
Health Assured Limited

Related lots

1

Contracts and changes

Entry 1
Id
012212-2025-GTR0811-1
Title
Provision of Counselling and Psychotherapy Services
Status
active
Award ID
012212-2025-GTR0811-1
Date Signed
21 Mar 2025, 00:00

Recorded locations

  • Buyer location · Newcastle upon Tyne · UKI · NE1 6EE · United Kingdom
  • Delivery location · UKI
  • Delivery location · UKJ

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b724-2025-04-01T12:05:04+01:00compiled ·