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PROCUREMENT OPPORTUNITY

Tender for the provision of the Integrated Community Equipment Service (ICES)

Herefordshire Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:09.

Opportunity overview

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85000000 — Health and social work services

Lots

  • Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.£9.1m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN751886
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
15 Dec 2024, 23:30

Legal basis

Id
32014L0024
Scheme
CELEX

Expected award period

Starts
15 Dec 2024, 23:30

Tender Period

Ends
15 Dec 2024, 23:30

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Has Renewal
Yes
Description
Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.

Value

Amount
9,100,000
Currency
GBP

Renewal

Description
An option to extend for further periods for a total of up to three years (extensions are subject to further Commissioners’ governance, budget approval and satisfactory Supplier performance).

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
50
Criterion 2
Name
Social Value
Type
quality
Description
12
Criterion 3
Type
price
Description
38

Contract period

Ends
31 Mar 2027, 23:59
Starts
10 Feb 2025, 00:00

Submission terms

Variant Policy
notAllowed

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG11
Entry 2
Region
UKG11

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-6212
Name
Herefordshire Council

Roles

buyer

Address

Region
UKG11
Locality
Hereford
Postal Code
HR4 0LE
Country Name
United Kingdom
Street Address
Council Offices, Plough Lane

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Herefordshire Council

Contact

Name
Ms Aksana Hironak
Telephone
+44 1432383575
Organisation 2
Id
GB-FTS-130257
Name
NHS Herefordshire and Worcestershire Integrated Care Board (ICB)

Roles

buyer

Address

Region
UKG11
Locality
Hereford
Postal Code
HR1 2PL
Country Name
United Kingdom

Details

Identifier

Legal Name
NHS Herefordshire and Worcestershire Integrated Care Board (ICB)

Contact

Organisation 3
Id
GB-FTS-6807
Name
Herefordshire Council

Roles

reviewBody

Address

Locality
Hereford
Country Name
United Kingdom

Identifier

Legal Name
Herefordshire Council
Organisation 4
Id
GB-FTS-144727
Name
Nottingham Rehab Limited (trading as NRS Healthcare)

Roles

supplier

Address

Region
UKG11
Locality
Leicestershire
Country Name
United Kingdom
Street Address
Sherwood House, Cartwright Way, Forest Business Park, Bardon Hill, Coalville, Leicestershire, LE67 1UB

Details

Scale
large

Identifier

Legal Name
Nottingham Rehab Limited (trading as NRS Healthcare)

Award information

Award 1
Id
016285-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-FTS-144727
Name
Nottingham Rehab Limited (trading as NRS Healthcare)

Related lots

1

Contracts and changes

Entry 1
Id
016285-2025-1
Status
active
Award ID
016285-2025-1
Date Signed
20 Mar 2025, 00:00

Value

Amount
9,100,000
Currency
GBP

Recorded locations

  • Buyer location · Hereford · UKG11 · HR4 0LE · United Kingdom
  • Delivery location · UKG11

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b633-2025-04-22T15:09:30+01:00compiled ·