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PROCUREMENT OPPORTUNITY

Family Support Co-ordinators Service

Stoke-on-Trent City Council · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:06.

Opportunity overview

Stoke-on-Trent City Council wishes to commission a Family Support Co-ordinators Service The Family Support Co-ordinator service is a consensual, non-statutory service to families who have support needs below the statutory threshold. The service will provide advice and support to families in Stoke-on-Trent with support needs below Tier 3 and 4, with the objective of improving inequalities and reducing the incidence of families in crisis who then go on to require intervention from statutory services. The service is being procured as part of the Family Matters programme, a multi agency partnership established in the city to improve outcomes for families and have impact on the numbers of children in care (CIC) and children in need (CIN). The service will be provided to families within the four area geographies of the city. The Contract has been divided into the following Lots. LOT 1 - Family Support Co-ordinator Service - NORTH LOT 2 - Family Support Co-ordinator Service - CENTRAL LOT 3 - Family Support Co-ordinator Service - SOUTH EAST LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Just Family CIC

Match pending…
Contract value
£100k
Awarded
Not supplied
Contract signed
30 Mar 2025
Award ID
012073-2025-CRN PH/2024/399-1
Status
active
Location
Stoke-on-Trent, UKG23, ST6 5RF, United Kingdom

YMCA North Staffordshire

Match pending…
Contract value
£98.6k
Awarded
Not supplied
Contract signed
30 Mar 2025
Award ID
012073-2025-CRN PH/2024/399-2
Status
active
Location
Stoke-on-Trent, UKG23, ST1 3AE, United Kingdom

Classification

  • CPV85000000 — Health and social work services
  • CPV85312310 — Guidance services

Lots

  • LOT 1 - Family Support Co-ordinator Service - NORTH£400k
  • Family Support Co-ordinators ServiceValue not stated
  • LOT 2 - Family Support Co-ordinator Service - CENTRAL£400k
  • LOT 3 - Family Support Co-ordinator Service - SOUTH EAST£400k
  • LOT 4 - Family Support Co-ordinator Service - SOUTH WEST£400k

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN747258
Status
complete
Has Recurrence
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Covered By

GPA

Bid Opening

Date
9 Dec 2024, 12:00

Legal basis

Id
32014L0024
Scheme
CELEX

Lot Details

Maximum Lots Bid Per Supplier
9,999,999
Maximum Lots Awarded Per Supplier
4

Expected award period

Starts
9 Dec 2024, 12:00

Tender Period

Ends
9 Dec 2024, 12:00

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Submission terms

Languages

en

Submission Method

electronicSubmission

Lots and requirements

Entry 1
Id
1
Title
LOT 1 - Family Support Co-ordinator Service - NORTH
Status
active
Has Options
No
Has Renewal
Yes
Description
LOT 1 - Family Support Co-ordinator Service - NORTH

Value

Amount
400,000
Currency
GBP

Renewal

Description
Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 2
Id
2
Title
LOT 2 - Family Support Co-ordinator Service - CENTRAL
Status
active
Has Options
No
Has Renewal
Yes
Description
LOT 2 - Family Support Co-ordinator Service - CENTRAL

Value

Amount
400,000
Currency
GBP

Renewal

Description
Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 3
Id
3
Title
LOT 3 - Family Support Co-ordinator Service - SOUTH EAST
Status
active
Has Options
No
Has Renewal
Yes
Description
LOT 3 - Family Support Co-ordinator Service - SOUTH EAST

Value

Amount
400,000
Currency
GBP

Renewal

Description
Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 4
Id
4
Title
LOT 4 - Family Support Co-ordinator Service - SOUTH WEST
Status
active
Has Options
No
Has Renewal
Yes
Description
LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

Value

Amount
400,000
Currency
GBP

Renewal

Description
Contract will be for 1 year with the option to extend for 2 x further years = 3 year contract subject to funding

Contract period

Duration In Days
1,080

Submission terms

Variant Policy
notAllowed
Entry 5
Id
1-4
Title
Family Support Co-ordinators Service
Status
cancelled
Has Options
No
Description
Family Support Coordinator's service The Contract has been divided into the following Lots. LOT 1 - Family Support Co-ordinator Service - NORTH LOT 2 - Family Support Co-ordinator Service - CENTRAL LOT 3 - Family Support Co-ordinator Service - SOUTH EAST LOT 4 - Family Support Co-ordinator Service - SOUTH WEST Additional information: Family Support Coordinator's service The Contract has been divided into the following Lots. LOT 1 - Family Support Co-ordinator Service - NORTH LOT 2 - Family Support Co-ordinator Service - CENTRAL LOT 3 - Family Support Co-ordinator Service - SOUTH EAST LOT 4 - Family Support Co-ordinator Service - SOUTH WEST

Award criteria

Criteria

Criterion 1
Name
Price
Type
cost
Description
60%
Criterion 2
Name
Quality
Type
cost
Description
40%

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG23

Additional Classifications

Entry 1
Id
85312310
Scheme
CPV
Description
Guidance services
Item 2
Id
2
Related Lot
2

Delivery locations

Entry 1
Region
UKG23

Additional Classifications

Entry 1
Id
85312310
Scheme
CPV
Description
Guidance services
Item 3
Id
3
Related Lot
3

Delivery locations

Entry 1
Region
UKG23

Additional Classifications

Entry 1
Id
85312310
Scheme
CPV
Description
Guidance services
Item 4
Id
4
Related Lot
4

Delivery locations

Entry 1
Region
UKG23

Additional Classifications

Entry 1
Id
85312310
Scheme
CPV
Description
Guidance services
Item 5
Id
1-4
Related Lot
1-4

Delivery locations

Entry 1
Region
UKG23

Additional Classifications

Entry 1
Id
85000000
Scheme
CPV
Description
Health and social work services

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-166
Name
Stoke-on-Trent City Council

Roles

buyer

Address

Region
UKG23
Locality
Stoke-on-Trent
Postal Code
ST4 1HH
Country Name
United Kingdom
Street Address
Civic Centre, Glebe Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Stoke-on-Trent City Council

Contact

Name
Mr Chris Conway
Telephone
+44 178223
Organisation 2
Id
GB-FTS-28171
Name
Stoke on Trent City Council

Roles

reviewBody

Address

Locality
Stoke
Country Name
United Kingdom

Identifier

Legal Name
Stoke on Trent City Council
Organisation 3
Id
GB-FTS-142414
Name
Just Family CIC

Roles

supplier

Address

Region
UKG23
Locality
Stoke-on-Trent
Postal Code
ST6 5RF
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Just Family CIC
Organisation 4
Id
GB-FTS-142415
Name
YMCA North Staffordshire

Roles

supplier

Address

Region
UKG23
Locality
Stoke-on-Trent
Postal Code
ST1 3AE
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
YMCA North Staffordshire
Organisation 5
Id
GB-FTS-142416
Name
ALICE (RELIEF OF POVERTY AND ADVANCEMENT OF COMMUNITY)

Roles

supplier

Address

Region
UKG23
Locality
Stoke-on-Trent
Postal Code
ST4 4JP
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
ALICE (RELIEF OF POVERTY AND ADVANCEMENT OF COMMUNITY)
Organisation 6
Id
GB-FTS-142417
Name
Children and Families Staffordshire (trading name: 'Family Focus Staffs)

Roles

supplier

Address

Region
UKG23
Locality
Stoke-on-Trent
Postal Code
ST2 8DD
Country Name
United Kingdom

Details

Scale
sme

Identifier

Legal Name
Children and Families Staffordshire (trading name: 'Family Focus Staffs)
Organisation 7
Id
GB-FTS-142418
Name
Stoke on Trent City Council

Roles

reviewBody

Address

Locality
Stoke-on-Trent
Country Name
United Kingdom

Identifier

Legal Name
Stoke on Trent City Council

Award information

Award 1
Id
012073-2025-CRN PH/2024/399-1
Title
LOT 1 - Family Support Co-ordinator Service - NORTH
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142414
Name
Just Family CIC

Related lots

1-4
Award 2
Id
012073-2025-CRN PH/2024/399-2
Title
LOT 2 - Family Support Co-ordinator Service - CENTRAL
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142415
Name
YMCA North Staffordshire

Related lots

1-4
Award 3
Id
012073-2025-CRN PH/2024/399-3
Title
LOT 3 - Family Support Co-ordinator Service - SOUTH EAST
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142416
Name
ALICE (RELIEF OF POVERTY AND ADVANCEMENT OF COMMUNITY)

Related lots

1-4
Award 4
Id
012073-2025-CRN PH/2024/399-4
Title
LOT 4 - Family Support Co-ordinator Service - SOUTH WEST
Status
active

Suppliers

Supplier 1
Id
GB-FTS-142417
Name
Children and Families Staffordshire (trading name: 'Family Focus Staffs)

Related lots

1-4

Contracts and changes

Entry 1
Id
012073-2025-CRN PH/2024/399-1
Title
LOT 1 - Family Support Co-ordinator Service - NORTH
Status
active
Award ID
012073-2025-CRN PH/2024/399-1
Date Signed
31 Mar 2025, 00:00

Value

Amount
100,000
Currency
GBP
Entry 2
Id
012073-2025-CRN PH/2024/399-2
Title
LOT 2 - Family Support Co-ordinator Service - CENTRAL
Status
active
Award ID
012073-2025-CRN PH/2024/399-2
Date Signed
31 Mar 2025, 00:00

Value

Amount
98,562
Currency
GBP
Entry 3
Id
012073-2025-CRN PH/2024/399-3
Title
LOT 3 - Family Support Co-ordinator Service - SOUTH EAST
Status
active
Award ID
012073-2025-CRN PH/2024/399-3
Date Signed
31 Mar 2025, 00:00

Value

Amount
100,000
Currency
GBP
Entry 4
Id
012073-2025-CRN PH/2024/399-4
Title
LOT 4 - Family Support Co-ordinator Service - SOUTH WEST
Status
active
Award ID
012073-2025-CRN PH/2024/399-4
Date Signed
31 Mar 2025, 00:00

Value

Amount
100,000
Currency
GBP

Recorded locations

  • Buyer location · Stoke-on-Trent · UKG23 · ST4 1HH · United Kingdom
  • Delivery location · UKG23

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b538-2025-03-31T15:56:37+01:00compiled ·