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PROCUREMENT OPPORTUNITY

Suffolk Hearing Advisory Service 24-25

NHS Suffolk and North East Essex ICB · compiled

Tender information last checkedLast checked 29 Sept 2026, 20:08.

Opportunity overview

The service is to provide access for the repair of NHS hearing aids and support to understand and use hearing aids to get their full potential.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85000000 — Health and social work services

Lots

  • People with hearing aids can get them repaired and gives access to advice and support to ensure they are used and that people get the full potential from them. Support is provided for those suffering from hearing loss and they are signposted to other emotional and practical support for them and their families. NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-04b4ad
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 19th November 2024 (8 working days following publication of intention to award notice). They should be submitted in writing to procurement@snee.nhs.uk. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Award decision-makers: SNEE ICB Alliance Directors • No conflicts of interest, or potential conflicts of interest, were declared by any decision makes. The decision to award this contract in line with Direct Award Process C was based on evaluation against the five required key criteria as follows: • Quality and Innovation - Assured - SNEE ICB are assured that the provider is delivering a safe and effective service as required by the specification and contract they are currently delivering. • Integration, Collaboration and Service Sustainability - Assured - SNEE ICB are assured that the provider is positively impacting on the integrated care system through their integration and collaboration delivered as a requirement of the specification or alternative elements linked to the delivery. • Value - Assured - SNEE ICB are assured that the provider is delivering value to the integrated care system and the cost of change would not be outweighed by the potential benefit of a new provider. • Improving Access, Reducing Health Inequalities and Facilitating Choice - Assured - SNEE ICB are assured that the provider is meeting needs of the population to ensure equitable access and choice as required by the specification and contract. • Social Value - Assured - SNEE ICB are assured that the provider is delivering in line with the SNEE Green Plan, supporting with the implementation of carbon reduction and increase in initiatives which positively impact on the wider determinants of health.

Amendments

Entry 1
Id
2
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C Contract award date: 11/07/2024 The dates between which the services are intended to be provided are: 01/04/2024 - 31/03/2025 Lifetime value of the contract is anticipated to be: Value excluding VAT: £42,000 There was no review during the standstill period.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85000000
Scheme
CPV
Description
Health and social work services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
People with hearing aids can get them repaired and gives access to advice and support to ensure they are used and that people get the full potential from them. Support is provided for those suffering from hearing loss and they are signposted to other emotional and practical support for them and their families. NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
100
Criterion 2
Type
price
Description
0

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Suffolk locality.

Delivery locations

Entry 1
Region
UKH14

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QJG
Name
NHS Suffolk and North East Essex ICB

Roles

buyer

Address

Region
UKH34
Locality
COLCHESTER
Postal Code
CO49QR
Country Name
United Kingdom
Street Address
Aspen House, Stephenson Road

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QJG
Scheme
GB-NHS
Legal Name
NHS Suffolk and North East Essex ICB

Contact

Name
Sarah Skilton
Telephone
+44 1473770225
Organisation 2
Id
GB-COH-03376847
Name
Hertfordshire Hearing Advisory Service (also known in Suffolk as Suffolk Hearing Advisory Service)

Roles

supplier

Address

Region
UKH23
Locality
Welwyn Garden City
Postal Code
AL7 2AA
Country Name
United Kingdom

Details

Scale
sme

Identifier

Id
03376847
Scheme
GB-COH
Legal Name
Hertfordshire Hearing Advisory Service (also known in Suffolk as Suffolk Hearing Advisory Service)
Organisation 3
Id
GB-FTS-70248
Name
NHS Suffolk and North East Essex Integrated Care Board

Roles

reviewBody

Address

Locality
Colchester
Postal Code
CO4 9QR
Country Name
United Kingdom
Street Address
Aspen House, Stephenson Road, Severalls Business Park

Identifier

Legal Name
NHS Suffolk and North East Essex Integrated Care Board

Award information

Award 1
Id
036093-2024-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-03376847
Name
Hertfordshire Hearing Advisory Service (also known in Suffolk as Suffolk Hearing Advisory Service)

Related lots

1

Contracts and changes

Entry 1
Id
036093-2024-1
Status
active
Award ID
036093-2024-1
Date Signed
29 Feb 2024, 00:00

Value

Amount
42,000
Currency
GBP

Recorded locations

  • Buyer location · COLCHESTER · UKH34 · CO49QR · United Kingdom
  • Delivery location · UKH14

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-04b4ad-2025-01-13T14:16:51Zcompiled ·